Hotel Domine Bilbao - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

Hotel description Domine Bilbao

Business hours of reception: 24 hours

Check-in: from 02:00 p.m.

The Gran Hotel Domine Bilbao is located opposite to the Guggenheim Museum and is the Silken Hotels' first five-star and the chain's pride. The hotel itself is an artwork of furnishing and architecture inspired by its famous neighbour, the Guggenheim Museum.

The hotel includes 135 rooms and 10 suites on 5 floors. To create a unique atmosphere each room was individually furnished. The modern equipment of the rooms includes an interactive television and a stereo system.

Visit our cocktail lounge which is furnished in the style of the 60´s, enjoy a drink and listen to good music in this trendy, original atmosphere with an interior dominated by the colours red and white.

We offer 3 different kind of rooms: -Standard:quiet and peaceful room facing an interior courteyard. -Confort:facing the Atrium of hotel or to Lersundi street. -Business:facing Guggenheim Museum. Tourist registration number: H.BI.01154 Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2002, Last complete renovation 2018, Number of floors 7, Total number of rooms 145, Number of single rooms 73, Number of double rooms 72, of which have 2 separate beds 30, of which are suitable as three-bed rooms 10, Rooms with connecting door 9, Number of suites (separate rooms) 3, Number of junior suites 4, Number of rooms with air conditioning 145, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 87, Number of business rooms 48, Hotel, City hotel, Business hotel, Art/design hotel, Trade fair/conference hotel, Family hotel, Women's hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 31, Children's beds/cots 5

AddressShow map

Alameda Mazarredo 61, 48009 Bilbao, Spain


  • Station (Bilbao - Abando Railway Station) 0.93 km
  • City centre (Bilbao) 1.39 km
  • Airport (Bilbao Airport (BIO)) 4.21 km
  • Highway (BILBAO GUGGENHEIM) 0.6 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Travelers' checks

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 25 EUR
  • Car park is directly by hotel
  • Car park is a 0-minute walk away
  • Secure parking
  • Security patrolled car park
  • Garage in the hotel Fee per 24 hours 25 EUR
  • Parking with charging facility for electric cars
  • Garage is a 0-minute walk away
  • Restaurant(s) 1 open from 13:30.00 until 15:30.00 and from 20:30 until 23:00.00
  • Hotel bar
  • Café/bistro
  • Sauna
  • Turkish bath
  • Fitness room
  • Health and beauty center open from 10:00.00 until 20:00.00
  • Beauty parlor open from 10:00.00 until 20:00.00
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Breakfast from 07:00 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Hotel restaurant menu in Mandarin
  • Selection of Chinese dishes in restaurant and room service
  • Breakfast with Chinese dishes
  • Chopsticks in hotel restaurant

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Temperature controls
  • Soundproof windows
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room
  • Chinese instant noodles in mini bar

In-house services

  • Pets permitted Fee per day 30 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Changing mat for babies
  • Classic concierge service
  • Express check-out
  • Porter service
  • Shuttle service to the airport Fee 1,30 EUR
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • WLAN in room
  • Pets not allowed
  • Room service from 00:00.00 until 00:00.00
  • Childcare from age # Hourly rate 40 EUR
  • Babysitter Hourly rate 40 EUR
  • Limousine service
  • Welcome booklet in Mandarin

Hotel location

Alameda Mazarredo 61, 48009 Bilbao -

Evaluations of Domine Bilbao

Overall 46 ratings, including comments: 29 ratings
8 / 10
Average rating of all hotel guests
93% of all hotel guests would recommend this hotel to their friends
Couple over sixty
3.8 / 10
May 2014

The best and only positive feature of the hotel is its location across from the Guggenheim!

Extremely disappointing. Would have left if not prepaid. Architecturally the exterior and interior is tight. Interior rooms are dark and very small. Carpenting and bathroom are worn so are the public areas of the hotel. Front desk staff neither friendly nor helpful.

Couple over fifty under sixty
8.8 / 10
June 2013

The room was very warm and although Air Conditioning is fitted, the fan was noisy and directed straight at the bed, so the choice was hot and silent or cool with noise.

Corporate customers
8.5 / 10
June 2012

good hotel and a nice stay

10 / 10
November 2011

Directly across the street from Guggenheim, beautiful facilities & rooms, wide range of on site dining menu, delightful & professional & prompt service, short cab ride to Old Town and dining options. Valet parking on site.

I wish I could have stayed longer!

Couple over sixty
9.2 / 10
October 2010

The staff couldn't have been nicer or more helpful. The room was spacious and comfortable and the hotel well located. We didn't eat in the hotel so cannot comment on the food.

We had requested a handicap accessible room and had to check out 4 rooms before we found one that even had a bar by the toilet or that was large enough to turn around in a wheel chair. Whoever designed the handicap bathrooms is obviously totally ignorant of the needs of the disabled. The sinks were too high to reach from a wheel chair. The mirror was so high that I couldn't even see the top of my head and I couldn't reach the towel bar over the sink. There was no roll-in shower---only a tub with a shower but no bar to hold onto. One of your staff members was kind enough to GO OUT AND PURCHASE A SHOWER STOOL TO PUT INTO THE TUB, SO I COULD BATHE! I am sure that some other disabled guests will be grateful for that stool,also. When the bathroom door was open, it partially blocked the path to the toilet, which took some maneuvering. I cannot recommend your hotel to anyone who has a disability! Otherwise, the hotel was fine.

Family with children
10 / 10
August 2007

WLAN does not works in the room (most probably because of its location. It works in common areas

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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