Hotel Des Alpes in Lucerne - 3 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Des Alpes

Our entire crew would like to cordially welcome you to the Des Alpes. The local train station lies very near to our homey hotel. Free for you We provide guests with a complimentary bottle of water. Hotel guests can receive a daily newspaper free of charge. Free Wi-Fi in public areas and complimentary access to a computer terminal (with internet) await you at our hotel. Make yourself at home You can leave your valuables at the strong box at the hotel's reception. Access to the upper floors is made easy by our elevator. The lobby in the entrance is sure to make a great first impression. In fine weather the hotel's acclaimed eatery opens its doors to allow clientele to eat outside on the charming veranda. Where you will stay In all of our rooms our hotel offers a cable television set. Use the easy-to-use telephone in your hotel suite to touch base with your family or friends. The rooms at the hotel all have a radio in them. Each room also comes with coffee making facilities. In your room there is a hot water dispenser for you to prepare a cup of coffee or tea. We are a non smoking hotel No pets Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Last partial renovation 2019, Number of floors 5, Total number of rooms 45, Number of single rooms 6, Number of double rooms 37, of which have 2 separate beds 19, of which have a double bed 14, of which are suitable as three-bed rooms 3, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Station hotel, Trade fair hotel, Holiday hotel, family-run hotel, Hiking hotel, No-smoking hotel, No-smoking room 45, DEHOGA Rating 3, DEHOGA Rating valid until 2019-10-20

AddressShow map

Rathausquai 5 / Furrengasse 3, 6004 Lucerne, Switzerland


  • Station (Luzern - Bahnhof) 0.33 km
  • City centre (Luzern) 0.1 km
  • Airport (Zürich Airport (ZRH)) 49.36 km
  • Highway (Luzern Zentrum) 0.5 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 CHF
  • Car park is a 5-minute walk away
  • Restaurant(s) 1 open from 10:00.00 until 23:00.00
  • Open-air restaurant/beer garden, etc.
  • Fire alarm
  • Smoke detectors
  • Security guards
  • WLAN with Internet access in lobby
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Building meets all current local, state and country building codes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 CHF Provider DES ALPES
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Windows for opening
  • Hairdryer
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Free daily newspapers
  • Laundry service
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pets not allowed
  • Adaptor for Chinese/US plugs

Hotel location

Rathausquai 5 / Furrengasse 3, 6004 Lucerne -

Evaluations of Des Alpes

Overall 76 ratings, including comments: 40 ratings
7.6 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
7.0 / 10
January 2015

The service was sufficient and staff very helpful and friendly

Family with children
6.2 / 10
August 2014

Good location and friendly/helpful staff.

Price & same breakfast menu everyday.

Private Solo traveller
5.6 / 10
December 2013

The location

Room too cluttered with furniture and too dark Depressing Too much slamming of doors

10 / 10
December 2010


Although the food was good, but no vegetable and fruit suply and the food had nothing changed during our four days staying.

Couple over thirty under fourty
7.4 / 10
October 2009

Good view if you stay in river side. Equipments in the room are completed.

Couple over fifty under sixty
7.8 / 10
August 2008

I asked for a quiet room if possible and the request was acted on (despite it being a very busy time of the year - in fact the hotel was fully booked)

I was not able to pay with my Amex card.

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