Hotel De Keyser in Antwerp - 4 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description De Keyser

Business hours of reception: 24 hours

Set right in the heart of the business district of Antwerpen, the De Hotel Keyser is only 50 m away from the railway station and the zoo. The hotel offers its guests an array of services including internet access in the public areas, banquet and conference rooms as well as currency exchange facilities.

The 123 rooms are appointed to a high standard, with soft light and furniture in warm colours. All rooms are air-conditioned and come with satellite TV, telephone, internet access and mini bar. Many rooms offer a wonderful view of the Old Town and the Astrid Square.

The cosy Paintpot Bar serves traditional dishes every day. Those of you who are looking for a rich choice just need to visit the restaurants nearby, offering an abundance of regional and international dishes. There are various shopping and leisure facilities in immediate proximity as well.

Indulge in the sensations of true wellbeing and go to our wellness area including swimming pool, Jacuzzi pool, sauna and solarium. Enjoy an unforgettable stay here with us.

City tax not included in price and payable at the hotel : €2,40 per person per night. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Total number of rooms 123, Number of single rooms 0, Number of double rooms 123, of which have 2 separate beds 47, Rooms with connecting door 1, Number of suites (separate rooms) 3, Number of junior suites 5, Number of rooms with air conditioning 123, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 99, Extra-long (over 2m) beds in 2 rooms

AddressShow map

De Keyserlei 66-70, 2018 Antwerp, Belgium

Distances

  • Station (Antwerpen - Centraal Railway Station) 0.11 km
  • City centre (Antwerpen) 1.35 km
  • Airport (Brussels Airport (BRU)) 35.4 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is directly by hotel
  • Car park is a 3-minute walk away
  • Secure parking
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Door with security lock in 123 rooms
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Cable TV
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Temperature controls in 123 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits

In-house services

  • Large dogs permitted Fee per day 15 EUR
  • Hotel safe
  • Porter service Cost per item 2,50 EUR
  • Free daily newspapers
  • Shoe-polishing machine
  • WLAN in room

Hotel location

De Keyserlei 66-70, 2018 Antwerp -

Evaluations of De Keyser

Overall 20 ratings, including comments: 12 ratings
5.7 / 10
Average rating of all hotel guests
Couple
9.2 / 10
July 2016

loction

Corporate customers
6.8 / 10
November 2013

It was a well positioned room, at the top as I had asked for. Staff/reception was cooperative.

The Wi-fi costs were astronoumous. When I checked into the room, the bed was not done and the pillows not in place. Though after I complained it was kept clean. The room was extremely dark. There was no light in the centre of the room.

Corporate customers
8.2 / 10
June 2012

Excellent location next to train station.

Corporate customers
5.9 / 10
June 2011

The staff is helpful and friendly.

The hallway on multiple floors have an unpleasant smell. Some rooms have the exhaust of a massive (and loud) AC System right in front of the window.

Corporate customers
5.2 / 10
December 2008

Location is central. Breakfast was not overwhelming, but ok. The room faced to some backyard and was very quiet. The lobby quite nice as in pictures, the room however had very old and used furniture, and filthy carpet. If rooms were to be refurbished / renovated, it would dramatically incrase the attractiveness of this hotel

Staff extremely unfriendly, minor issues throughout stay, but in addition incompetent at check-out: they insisted on charging a rate higher then booked (90 instead of 65 Euros). Staff was not able to find original reservation. Invoices were printed out with false names and adresses. A reprint with correct data was - according to staff - not possible and what they did is to correct the print-out manually (with the result that the invoice will probably not be accepted by travel expenses). The whole procedure took 2 hours (!), and receptionist repeatedly mentioned that it was my fault that it took so long, as the rate is not the one the hotel would usually charge. From my point of view inacceptable behaviour.

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