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HOTEL INFO Stars

Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)

Center 2.00 km Train station 2.00 km Airport 53.44 km
7.9

782 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
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17/21 Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)
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business tariff details
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)

  • Free use of the sauna
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for culture enthusiasts

In the north of Hamburg's old town and west of the Außenalster lake, you will find the city hotel Crowne Plaza Hamburg - City Alster. Within 5 minutes by car you are at the Kunsthalle art gallery. You can experience more than 200 works of art and 7 century of art history here.

Your accommodation at a glance

In the rooms you will find a cosy ambience. Honey coloured wooden furniture harmonize well with rich and warm colours. The beautiful lights and images are perfectly adapted to the style.

This also awaits you

The high and bright atrium with a tree in the centre invites you to relax. Your Meetings are held in large conference rooms, which are equipped with the latest technology. In the gym, you can do your usual workout.

Hotel data

Hotel built in: 1987, Number of floors: 7, Trade fair/Conference hotel, City hotel, Number of rooms: 291, Number of singlerooms: 291, Number of double rooms: 291, Number of twin-rooms: 40, Of which have a double bed: 251, Of which are suitable as three-bed rooms: 16, Number of suites/appartments: 7, Number of non-smoking rooms: 291, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg):

Visa American Express Mastercard Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Parking with charging facility for electric cars
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in hotel Price/Day 26,00 EUR
  • Parking Price/Day 26,00 EUR
  • Hotel-owned car park
  • EV charging station
  • Fire alarm
  • Sprinkler system
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Smoke detectors in all rooms
  • Building meets all current local/state/country building codes
  • Hotel stairways ventilated
  • Hallways equipped with fire exstinguishers
  • Hotel complies with country/state/local fire prevention laws
  • Parking area equipped with lights
  • Emergency exits for each floor
  • Hotel has emergency lighting
  • Emergency backup generators
  • Guest room doors self-closing
  • Number of doors with spyhole in room: 291
  • Sauna:
  • Fitness centre:

Room facilities

  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025:
  • Telephone on the desk
  • Satellite TV
  • Fax
  • Room safe
  • Desk
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • Temperature controls:
  • Iron + ironing board
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Free use of the sauna
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Free WiFi
  • Sightseeing tours
  • Car rental
  • Store/Mini supermarket
  • Large dogs permitted: Price/Day: 15,00 EUR
  • Pets permitted:
  • Vending machine for beverages
  • ATM
  • Safety deposit boxes at reception
  • Number of conference rooms: 11
  • Conference facilities for up to 190 people
  • WiFi in all conference rooms

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Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)

Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg): Location and distance

Center: 2.00 km - Hamburg

Airport: 53.44 km - Lübeck Blankensee Airport (LBC)

Train station: 2.00 km - Hamburg Hbf

Highway: 3.42 km - A24 - Hamburg-Horn

Frequently asked questions about Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)

How was the Hotel Crowne Plaza HAMBURG - CITY ALSTER rated on average?
On average, the Hotel Crowne Plaza HAMBURG - CITY ALSTER was rated 7.9 by 782 former guests.
How far is the distance to the nearest train station?
The nearest train station is 2 kilometers from the Hotel Crowne Plaza HAMBURG - CITY ALSTER.
How far is the distance to the nearest airport?
The nearest airport is 53.4 kilometers from the Hotel Crowne Plaza HAMBURG - CITY ALSTER.
Is the hotel Hotel Crowne Plaza HAMBURG - CITY ALSTER centrally located?
The Hotel Crowne Plaza HAMBURG - CITY ALSTER is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Hotel Crowne Plaza HAMBURG - CITY ALSTER?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Parking with charging facility for electric cars
  • Marked disabled parking space
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Crowne Plaza HAMBURG - CITY ALSTER?
Breakfast is not available at the Hotel Crowne Plaza HAMBURG - CITY ALSTER.
Is it possible to cancel the booking at the Hotel Crowne Plaza HAMBURG - CITY ALSTER free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Crowne Plaza HAMBURG - CITY ALSTER?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • American Express
  • Mastercard
  • Japan Credit Bureau

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Evaluations of Hotel Crowne Plaza HAMBURG - CITY ALSTER (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
782 Evaluations 396 including comments:
7.9 / 10

corporate customer between 40 and 50 years

27.06.17

9.5 Excellent

Negative I wanted to get some air just outside the hotel whilst waiting for a taxi. Unfortunately this is where the designated smoking areas are and therefore, my recommendation would be to move the designated smoking area away from the main entrance.

corporate customer between 50 and 60 years

24.10.15

9.8 Excellent

Positive no comment Negative no comment

couple over 60 years

24.10.13

9.7 Excellent

Positive Professionally run with excellent staff, yet a cosy, comfortable place to stay.

couple between 40 and 50 years

07.03.13

9.3 Excellent

Positive Breakfast was outstanding. Negative The room was smaller than expected, but fine.

group traveler between 40 and 50 years

20.08.12

7.2 Good

Positive Good location near the Alster, quiet, good breakfast