Hotel Crowne Plaza GRAND RAPIDS - AIRPORT (Grand Rapids)

corporate customer between 50 and 60 years

01.08.19

6.4 Satisfying

Positive The front desk staff was friendly and accommodating. Negative I didn't use the wellness center; nor did I have breakfast in the hotel.

corporate customer between 50 and 60 years

26.10.18

6.8 Satisfying

Positive Hotel room was very quiet. Plenty of towels in the bathroom. Negative Room smelled musty. AC was old and didn't do much in the way of air exchange. Bathroom fan sounded like a helicopter landing. Elevator was ridiculously slow. Mattress was concave and needs to be replaced. Hotel is dated.

group traveler between 50 and 60 years

19.03.17

7.2 Good

Positive Location to visit location Negative Rooms are noisy as walls are very thin and can hear in other room. Group staying at hotel caused noise late at night (had to call the front desk about)

corporate customer between 50 and 60 years

11.07.16

8.2 Very good

Positive Clean friendly Negative Toilet ran from time to time at night and woke me up several times

corporate customer between 40 and 50 years

11.07.16

7.6 Good

Positive Good value. Close to airport. Negative Rooms were a little small.