Hotel Crocus in Zakopane - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Free use of the sauna

Style of hotel and ambience

Whether you’re on a business trip or on holiday, the hotel Crocus in Zakopane is the right choice if you’re looking for a comfortable stay in an excellent non-smoking hotel. Its bright and spacious rooms provide an elegant interior and free Wi-Fi access. In the exquisite restaurant, fusion cuisine prepared with love and finesse is served. In the luxurious spa area, guests may rest and relax. Directly by the hotel Crocus, free parking facilities are available.

Special features of the hotel

Dear Guests, We would like to inform you that due to the modernization of the Recreation Center: the swimming pool, saunas and the gym will be closed from 09/17 to 18/12/2020. We apologize for inconveniences.

Hotel data

Hotel built in 2007, Number of floors 4, Total number of rooms 49, Number of single rooms 2, Number of double rooms 38, Rooms with connecting door 3, Number of apartments 4, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 5, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Apartment/Suite hotel, Holiday hotel, child-friendly hotel, Family hotel, Winter sports hotel, No-smoking hotel, Certified Ski Alpine Hotel, Certified Ski Nordic Hotel, No-smoking room 49, Children's beds/cots 2, Renovation work planned 2020-09-24, to 2020-12-18, in area fitnessWellness

AddressShow map

Ul. Tytusa Chalubinskiego 40, 34-500 Zakopane, Poland


  • Station (Zakopane - Railway Station) 1.75 km
  • City centre (Zakopane) 2.18 km
  • Airport (John Paul II International Airport Kraków-Balice Airport (KRK)) 89.05 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park Fee per 24 hours 30 PLN
  • Car park is directly by hotel
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 50 PLN
  • Garage is a 1-minute walk away
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 13:00.00 until 22:00.00
  • Hotel bar
  • Café/bistro
  • Garden terrace
  • Indoor pool open from 08:00.00 until 22:00.00
  • Sauna Fee 0 PLN
  • Turkish bath Hourly rate 0 PLN
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0 PLN
  • Mobile phone reception
  • Fitness centre
  • Breakfast from 07:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Hotel complies with country/state/local fire laws
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking areas patrolled
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 PLN
  • Satellite TV
  • TV remote control
  • Desk
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Fridge in 49 rooms
  • Coffee machine/tea-maker
  • Temperature controls in 49 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information

In-house services

  • Large dogs permitted Fee per day 50 PLN
  • Hotel safe
  • Air conditioning in public areas
  • Porter service Cost per item 0 PLN
  • Free daily newspapers
  • Laundry service
  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Free use of the sauna
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 3 day(s)
  • Storeroom for skiing equipment
  • Room service

Hotel location

Ul. Tytusa Chalubinskiego 40, 34-500 Zakopane - Malopolskie

Evaluations of Crocus

Overall 4 ratings, including comments: 2 ratings
8.2 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends
Family with children
6.7 / 10
February 2016

Most staff and experiences were good. Generally the food was excellent, but SLOW. The sommelier was enthusiastic and well informed. Spa and pool very clean and enjoyable. Reception staff very helpful and courteous. Air port transfer well done. Easy access into town.

Bedroom was not kept clean and replenished. Had to ask for clean towels and vacuuming. Dining room Staffing levels were too low on Wednesday night with only one experienced member of staff who was also running the bar plus one trainee. We waited over an hour for food and nearly two hours in some cases where it had been forgotten. And the standard of food had dropped from excellent to mediocre. The pool attendant absented himself to take a shower when I was the only person present in the pool. The large ornament in the foyer was situated at a dangerous height for little children // one of our party ran into Into it coming out of the lift.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information