Hotel built in 1998, Last partial renovation 2013, Number of floors 3, Total number of rooms 153, Number of suites (separate rooms) 1, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel
6840 North Dallas Parkway, 75024 Plano, United States of America
- City centre (Plano) 13.02 km
- Airport (Dallas Love Field (DAL)) 24.88 km
- Diners Club
- American Express
- Japan Credit Bureau (JCB Intl.)
Accepted payment methods
- Reception (lobby)
- Hotel-owned car park
- Restaurant(s) 1
- Outdoor swimming pool
- Automatic emergency wake-up alarm
- Fitness centre
- Cable TV
- TV remote control
- Coffee machine/tea-maker
- Iron + ironing board
- Centrally controlled air conditioning
- Temperature controls
- Bathroom with bathtub
- Bathroom with shower
- Safety deposit boxes at reception
- Ice machine
- Air conditioning in public areas
- Washing machine for guests
- Express check-out
- Free daily newspapers
- Business center
- Laundry service
- Store/mini supermarket
Evaluations of Courtyard Dallas Plano in Legacy Park
Location to Plano, TX office. Easy to get to.
The hotel manager was rude - there were items included in the SAP rate (breakfast) that she was adamant was not true. I showed her the email from Hotelbooker and she still did not believe me. I found another employee who changes the reservation to include breakfast. I specifically requested a room away from the elevator on the 2nd floor. I was put in a room on the first floor facing the outside of the building right next to the elevator shaft. Food choices are not as robust as other Marriott Courtyard facilities. This is the second time I have stayed at this hotel on business. Both times were not very pleasant. The hotel gets the job done but the level of hospitality is not there for SAP employees compared to other Marriott properties. Only once did an employee look me in the eye and say ´´hello´´ and she was the housekeeper. I would rather drive a little bit farther and stay at a place where I am welcomed vs. this one.
Staff was friendly and approachable.
For cleaning each room a checklist would help. This is so that all aspects of cleaning are taken care of.
The staff was extremely friendly and helpful. Clean hotel and great price!
Would have like a complimentary breakfast as I was told online.
Staff was attentive and professional and did a really nice job corralling a bunch of pre-teen kids who were staying for a national championship basketball tournament :)
This hotel stinks - I mean it smells really bad! Considering the location of this property, Marriott Corporate needs to give more attention to this facility and update it. It is not on par with other Courtyard Marriott hotels, especially in the high end region this property is located. I will not stay here again.
The two rooms had a bad odor.