Hotel Citadines City Centre Frankfurt in Frankfurt am Main - 4 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Citadines City Centre Frankfurt

Citadines City Centre Frankfurt offers 165 standard hotel rooms, Studios and 1- and 2-Bedroom Apartments. All units (except hotel rooms) are quipped with a fully equipped kitchen, free of charge internet access, TV, safe, air conditioning, iPod-docking station, iron & ironing board. A weekly cleaning is included for al stays of 6 nights or longer. Additional cleaning can be ordered as requested. For our longstay guests we offer laundry facilities with washing and drying machines and also a gym.

Citadines City Centre Frankfurt is the ideal location for any business or leisure traveller. The exhibition center, the concert hall and the congress center "Kap Europa" are in walking distance. Across our Apart'hotel you will find "Skyline Plaza" shopping mall with 170 shops, restaurants and a relaxing roof garden as well as a Spa. The Frankfurt stock exchange and the main business district a short 10-minute ride by public transport.

2 meeting rooms, business-corner with free internet, breakfast lounge and gym.For your convenience all our property is nonsmoking. Parking lots available and free WiFi in the whole building. Dry cleaning service on request. Laundry room with m 2 washing machines and 2 dryers on the 1st floor. Weekly cleaning of the rooms is included, daily cleaning on request and for extra charge. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2014, Number of floors 7, Total number of rooms 165, Number of single rooms 165, Number of double rooms 165, of which are suitable as four-bed rooms 45, Number of suites (separate rooms) 45, Number of apartments 143, Number of rooms with air conditioning 165, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Boarding house, City hotel, Business hotel, Trade fair hotel, Trade fair/conference hotel, Apartment/Suite hotel, child-friendly hotel, Family hotel, Women's hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 165, Family rooms available 45, Children's beds/cots 5

AddressShow map

Europa-Allee 23, 60327 Frankfurt am Main, Germany


  • Station (Frankfurt Hbf (tief)) 0.92 km
  • City centre (Innenstadt) 2.0 km
  • Airport (Frankfurt am Main International Airport (FRA)) 11.9 km
  • Highway (Frankfurt/Messe) 1.0 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Hotel-owned car park Fee per 24 hours 18,00 EUR
  • Garage in the hotel Fee per 24 hours 18,00 EUR
  • Restaurant(s) 1 open from 07:00.00 until 10:00.00
  • Open-air restaurant/beer garden, etc.
  • Garden terrace
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Hourly rate 0 EUR Fee per day 0 EUR
  • Mobile phone reception
  • WLAN operator Deutsche Telekom
  • Door with spy-hole in 165 rooms
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Senior Comfort suitable communal rooms
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Background music not louder than 40 db
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff Red Cross Certified in CPR
  • Hotel staff trained in automated external defibrillator usage (AED)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Cost per day 0 EUR Provider Deutsche Telekom
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Voicemail
  • Room safe
  • Kitchenette in 143 rooms
  • Fridge in 165 rooms
  • Coffee machine/tea-maker in 165 rooms
  • Microwave oven in 143 rooms
  • Iron + ironing board in 165 rooms
  • Temperature controls in 165 rooms
  • Centrally controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 165 rooms
  • TV with international news channel
  • Senior Comfort suitable room incl. bath
  • Separate reading light for bed
  • Sound-absorbent doors
  • Separate luggage storage space
  • Separate coat rack
  • Spacious wardrobe (linen shelf, hanging options)
  • Bed at least 50 cm high
  • Bed at least 100 cm wide (single bed), at least 180 cm (double bed)
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 10 EUR
  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Vending machine for beverages
  • Air conditioning in public areas
  • Washing machine for guests
  • Free daily newspapers
  • Business center
  • Laundry service
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 7 day(s)
  • Beddings changed every 7 day(s)
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Information material about the hotel, region and local events
  • Adaptor for Chinese/US plugs

Hotel location

Europa-Allee 23, 60327 Frankfurt am Main - Europaviertel

Evaluations of Citadines City Centre Frankfurt

Overall 66 ratings, including comments: 48 ratings
8.4 / 10
Average rating of all hotel guests
86% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.7 / 10
May 2019

Kitchnette facility is good Nearby shopping places In the centre of the city Overall better than other hotels.

It looks little expensive.

Corporate customers
9.6 / 10
February 2019

Localization very good.

Everything was OK

Corporate customers
8.2 / 10
September 2018

it is an aparthotel with kitchen in the room (not necesary for short stays) // no gastronomy offer in the evening in hotel available

Corporate customers
8.5 / 10
September 2018

it is an aparthotel with kitchen in the room, so maybe more for stays of more days // no gastronomy facility in the evening in the hotel

Corporate customers
9.1 / 10
July 2018

the facility in this hotel is fine, and the room size is very big,

it is near the train station , but not walking distance

Corporate customers
8.0 / 10
June 2018

close to the sky mall and city center.

no daily room-service included. This does not match the quite self-confidend room rates to my feelings.

Corporate customers
7.1 / 10
June 2018

Clean, good location, free coffee and water

Unreliable wifi, small breakfast selection for the price, small/ outdated gym, slow reception staff

Corporate customers
7.2 / 10
March 2018

Staff & Location

Bad smell in the corridor and inside the rooms

Corporate customers
7.3 / 10
January 2018

funky place, close to Messe and next to shopping centre with plenty of groceries and food outlets

it is not a hotel, but a residence. This is fine, but if you are selling rooms like a hotel, then you need to provide services like a hotel (ie cleaning once a week is not sufficient). Reception seriously understaffed // breakfast decent, but small (needs fresh juices)

Corporate customers
9.1 / 10
September 2017

It's not like room in hotel. It's like flat with bedroom and kitchen. Very nice place to stay for a long time.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information