Chelsea Hotel Toronto - 4 HOTEL INFO stars

This is what awaits you:

  • Free use of the sauna

Hotel description Chelsea Hotel Toronto

Business hours of reception: 24 hours

The Delta Chelsea Hotel is Canada's largest hotel. Located in the heart of downtown Toronto, guests are within minutes of the city's best theatre, shopping areas and attractions. You will never run out of things to do in a city that is home to more than 80 cultures.

The rooms are well appointed and will make it easy for you to feel at home and enjoy your stay. Many of them offer balcony access. Among their amenities are air-conditioning, internet access and many further facilities, taking care of all your needs.

The brasserie allows guests to choose from elaborate buffets or from a creative à la carte menu at breakfast, lunch and dinner. The bistro is a showcase of Chef Kevin Philip’s talents as he prepares contemporary Canadian cuisine using only the freshest ingredients from across the country.

For families, our second floor recreation area features a family pool with a four-storey indoor waterslide, the "Corkscrew". Children can also improve their swimming skills with the parent-directed Delta Dolphin Swim Program. The Family Fun Zone also has a whirlpool and sauna, as well as the Starcade Games Room and the Children's Creative Centre. Additional facilities include the Deck 27 Pool and Health Club.

Business Club, Deck 27-pool & Fitness, Childrens creative Centre, Indoor water slide, variety of room types, Club level.

Hotel data

Total number of rooms 1590, Earliest check-in 15:00, Latest check-out 11:00, Boarding house, Trade fair/conference hotel, child-friendly hotel, No-smoking room 0

AddressShow map

33 GERRARD ST WEST, M5G1Z4 Toronto, Canada


  • Station (Toronto - Union Railway Station) 1.52 km
  • City centre (Toronto) 1.32 km
  • Airport (Lester B. Pearson International Airport (YYZ)) 20.02 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Elevator
  • Hotel-owned car park
  • Executive/business floor
  • Restaurant(s) 3
  • Hotel bar
  • Café/bistro
  • Indoor pool
  • Outdoor swimming pool
  • Sauna
  • WLAN with Internet access in lobby

Room facilities

In-house services

  • Pets permitted
  • Safety deposit boxes at reception
  • Business center
  • Free use of the sauna

Hotel location

33 GERRARD ST WEST, M5G1Z4 Toronto - Ontario

Evaluations of Chelsea Hotel Toronto

Overall 40 ratings, including comments: 24 ratings
7 / 10
Average rating of all hotel guests
Corporate customers
6.0 / 10
August 2018

Hotel is in a good location and parking below the hotel.

Numerous elevators not working causing wait times to be more than 5 minutes. Noise from hallway is loud. Bed is old and not comfortable.

Corporate customers
6.6 / 10
July 2017

I like the noise free environment provided. Room service was good.

I arrived at the hotel after a 7 hour drive and found that there were so many plastic trash bags on the floor, and ice box was used by someone. I had to go downstairs to change the room - not good. Then, the hotel receptionist told me that I get a complementary upgrade, however, got an identical room. Apparently hotel receipt wont be sent to email, means I have to scan the receipt to submit for expenses. Hotel could be more business traveller friendly.

Corporate customers
10 / 10
July 2017

The location is perfect.

Breakfast was not included

7.6 / 10
May 2017


Price could be lower, but you pay for location.

Corporate customers
2.7 / 10
June 2013

Old rooms, noisy, reception area being rebuilt, not recommendable.

Corporate customers
4.7 / 10
November 2012

The pool is nice. The hotel is centrally located.

The room was in a poor state. Seems like especially the carpet is unchanged since the hotel was built. My room must have been a smoking room which is now a non-smoking room but it smells really badly. The rooms would really need renovation. It is quite noisy due to the proximity of several highly frequented streets.

Corporate customers
8.3 / 10
November 2011

I never checked food and sport in that hotel.

Corporate customers
6.0 / 10
September 2011

Heart of downtown, friendly staff

Very busy hotel, expensive breakfast, rooms are not all yet renovated, smell in the room bothersome

Solo traveller
9.4 / 10
June 2010

Was able to stay on the club floor, with complimentary breakfast.

9.3 / 10
May 2010

very friendly and helpful staff

no mini bar or magnifying vanity mirror

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