Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Carlton Palace Hotel Dubai

Center 4.00 km Train station 1.00 km Airport 4.00 km
7.3

22 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Carlton Palace Hotel Dubai
Carlton Palace Hotel Dubai
Carlton Palace Hotel Dubai
Carlton Palace Hotel Dubai
Carlton Palace Hotel Dubai
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business tariff details
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Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
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Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €139.67 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Carlton Palace Hotel Dubai

  • Welcome drink
  • Personal daily newspaper for every room
  • Free WiFi
  • Fruit bowl
  • Parking directly by the hotel
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

The Metropolitan Palace Hotel, Dubai is a luxury hotel for business and leisure travellers visiting Dubai that offers an enchanting blend of 3 distinct influences: traditionally Arabian, magnificently European and exotically Far Eastern.

Perfectly positioned in Dubai city centre on prestigious Al Maktoum Street, the Metropolitan Palace Hotel allows for speedy connections to Dubai International Airport, the main shopping areas and Dubai’s major commercial offices.

The Carlton Palace Hotel boasts 212 luxurious suites & rooms along with an Executive Floor that offers special privileges and amenities to fulfill all the needs of business traveller, free of chagre valet parking service by our staff. Same bulding Shopping Mall NOTE:Free WI/FI Deluxe room / executive room /juniors suite - this rooms are entitled for free wifi in the room (one device only) We are renovating our swimming pool from 06th June 2016 to 03rd July 2016. During this period all our guests can use the pool of our sister property, Carlton Tower located nearby and we will be providing the transportation between hotels. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1997, Last complete renovation: 2004, Number of floors: 10, Business hotel, City hotel, All-inclusive hotel, Trade fair/Conference hotel, All-season opened, Number of rooms: 212, Number of singlerooms: 45, Number of double rooms: 140, Number of twin-rooms: 41, Of which have a double bed: 99, Of which are suitable as three-bed rooms: 41, Number of rooms with internal connecting door: 15, Number of suites/appartments: 15, Number of junior suites: 10, Number of rooms with air conditioning: 212, Number of luxury rooms: 212, Number of business rooms: 57, Number of non-smoking rooms: 57, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 14:00 p.m.
Check-Out: 15:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Carlton Palace Hotel Dubai:

American Express Mastercard Visa

Service & facilities

  • Roof garden
  • Reception (lobby)
  • Elevator
  • WiFi with internet access in lobby Price/Day 40,00 AED
  • Public internet terminal: Price/Hours: 40,00 AED
  • Hotel-owned car park Price/Day 0,00 AED
  • Free parking
  • Hotel-owned car park
  • Security guards
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Sprinkler system
  • Video surveillance of hotel lobby
  • Video surveillance of entrances
  • Video surveillance of hallways
  • Outdoor swimming pool:
    Open 08:00 - 18:00
  • Sauna:
  • Fitness room:
  • Beauty parlor:
  • Fitness centre:
  • Breakfast: 07:00 - 10:00
  • Kosher food available
  • Café/Bistro
  • Wholefood available
  • Vegetarian food available
  • Halal food available
  • Hotel bar
  • Diabetic food available
  • Restaurant(s): 2
    07:00 - 23:59
    17:00 - 02:30

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 2
  • Satellite TV
  • Telephone on the desk
  • TV with international news channel
  • TV remote control
  • Voicemail
  • Cable TV
  • Telephone in the bathroom
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 AED
  • WiFi in all rooms Price/Day 0,00 AED
  • Fax
  • DSL/Broadband internet access in 50 rooms
  • Emergency information
  • Bathrobes
  • Make-up mirror
  • Soundproof windows
  • Bathroom with bathtub
  • Separate luggage storage
  • Desk
  • Minibar
  • Room safe
  • Plan of emergency exits
  • Bathroom with shower
  • Seating area
  • Full-length mirror
  • Hairdryer
  • Centrally controlled air conditioning
  • Temperature controls:
  • Fridge
  • Coffee machine/Tea-maker

In-house services

  • Laundry service
  • Change of towels once a day
  • Change of linen once a day
  • Welcome drink
  • Personal daily newspaper for every room
  • Free WiFi
  • Fruit bowl
  • Parking directly by the hotel
  • Car rental
  • Express check-out
  • Classic concierge service
  • Sightseeing tours
  • Free daily newspapers
  • Pets not allowed
  • Evening entertainment
  • Hairdresser/Barber
  • Secretarial services
  • Store/Mini supermarket
  • Business Center
  • Air conditioning in public areas
  • Changing mat for babies
  • Ice machine
  • Hotel safe
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • Number of conference rooms: 5
  • Conference facilities for up to 300 people

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Carlton Palace Hotel Dubai

Carlton Palace Hotel Dubai: Location and distance

Center: 4.00 km - Dubai

Airport: 4.00 km

Train station: 1.00 km

Frequently asked questions about Carlton Palace Hotel Dubai

How was the Carlton Palace Hotel Dubai rated on average?
On average, the Carlton Palace Hotel Dubai was rated 7.3 by 22 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Carlton Palace Hotel Dubai.
How far is the distance to the nearest airport?
The nearest airport is 4 kilometers from the Carlton Palace Hotel Dubai.
Is the hotel Carlton Palace Hotel Dubai centrally located?
The Carlton Palace Hotel Dubai is approximately 4 kilometers from the city center.
Is there parking for hotel guests at the Carlton Palace Hotel Dubai?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Carlton Palace Hotel Dubai?
At the Carlton Palace Hotel Dubai, breakfast is served from 07:00 to 10:00.
Is it possible to cancel the booking at the Carlton Palace Hotel Dubai free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Carlton Palace Hotel Dubai?
The hotel offers the following payment options:
  • American Express
  • Diners Club
  • Mastercard
  • Visa

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Evaluations of Carlton Palace Hotel Dubai

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
22 Evaluations 13 including comments:
7.3 / 10

corporate customer between 40 and 50 years

05.05.19

7.8 Good

Positive the hotel is very centrally located. Negative was actually ok

corporate customer between 40 and 50 years

08.02.16

9.3 Excellent

Positive For an unknown reason, I have been up grated. For an unknown reason, there were specific vouchers to be taken at the reception desk to have a better price for the breakfast Nice breakfast offer, eventhough it can be up grated Negative This Hotel is no longer called Metropolitan Palace hotel, but Carlton Palace hotel since Jan 2016. The web site should up date the data base. I have requested a non smoking room, and I had a smoking room ... which have been changed the following day No

couple between 30 and 40 years

16.07.10

8.6 Very good

Positive We stayed at this hotel from 11pm to 7am as we had a short stop in Dubai to change flights. The hotel staff was very competent and friendly. We ordered a club sandwich for dinner and it was very good! The bed was king size and very comfortable. The room w

couple between 40 and 50 years

15.06.10

9.5 Excellent

Positive thanks 4 ur hospitality in ur hotel u have nice & clean rooms and very friendly reception disk group, thanks for every thing u do.

corporate customer between 30 and 40 years

09.02.10

7.2 Good

Positive It has nice restourants, and nice lobby Negative the toilett was deffect, and the tv was all so defect.