Das Carls Hotel in Düsseldorf - 4 HOTEL INFO stars

This is what awaits you:

  • Free use of the sauna
  • WLAN in room

Hotel description Das Carls Hotel

The Carat Hotel Oldtown/Altstadt at the Carlsplatz is situated in the heart of Düsseldorf’s Old Town, only a few walking minutes from the fashionable Königsallee boulevard.




You can reach the airport, the fair grounds and the Rhine-Stadium within a few minutes by subway and tram. Due to our convenient location all points of interest are within easy reach. A taxi rank, a park and fuel service are located right next to the hotel.




The hotel was completely refurbished in 2003 providing 73 rooms and suites, which are equipped with all the modern comfort like air-conditioning, en-suite facilities, video set, ISDN phone, free W-Lan access as well as mini bar and safe.




It is possible to reserve a garage card for a charge of EUR 16.00 per day for the adjacent parking garage at the Carlsplatz (on the day of arrival available from 02:00 p.m. and on the day of departure until noon). Please do not forget to pick up this card at our reception before driving into the garage. The parking garage is closed from 01:00 a.m to 07:00 p.m (on Sundays and bank holidays from midnight to 09:00 a.m.). Please note that a prior reservation is necessary.

Standardrooms have a view to the Carlsplatz. Businessrooms are quietly located(inner courtyard). Please call and reserve a parking card at the hotel (charge of 17,00€ per night). Please pick up the parking card BEOFRE entering. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1990, Last complete renovation 2003, Last partial renovation 2018, Number of floors 6, Total number of rooms 73, Number of single rooms 36, Number of double rooms 37, of which have 2 separate beds 21, of which have a double bed 5, of which are suitable as three-bed rooms 5, Rooms with connecting door 0, Number of suites (separate rooms) 1, Number of junior suites 1, Number of rooms with air conditioning 73, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of business rooms 12, Hotel, City hotel, Business hotel, Trade fair hotel, Boutique hotel, Trade fair/conference hotel, child-friendly hotel, Cycling/biker hotel, No-smoking room 73, Children's beds/cots 2, Air Plus Meeting Card, DEHOGA Rating 4, DEHOGA Rating valid until 2020-10-31

AddressShow map

Benrather Str. 7a, 40213 Düsseldorf, Germany


  • Station (Düsseldorf Hbf) 1.6 km
  • City centre (Düsseldorf) 0.1 km
  • Airport (Düsseldorf International Airport (DUS)) 9.38 km
  • Highway (A52 - Abzweig Rheinkniebrücke) 3.13 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Security patrolled car park
  • Parking for women at hotel
  • Garage in the hotel Fee per 24 hours 17,00 EUR
  • Garage is a 0-minute walk away
  • Hotel bar
  • Sauna Fee 0,00 EUR
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • WLAN operator Xycel
  • Breakfast from 06:30 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Cost per day 0,00 EUR
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge in 73 rooms
  • Coffee machine/tea-maker in 30 rooms
  • Centrally controlled air conditioning
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 10,00 EUR
  • Pets permitted Fee per day 10,00 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Express check-out
  • Free daily newspapers
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Free use of the sauna
  • WLAN in room
  • Room service from 06:30.00 until 11:00.00

Hotel location

Benrather Str. 7a, 40213 Düsseldorf - Nordrhein-Westfalen

Evaluations of Das Carls Hotel

Overall 382 ratings, including comments: 204 ratings
7.5 / 10
Average rating of all hotel guests
92% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.3 / 10
November 2019

super central location, very nice welcoming and reception services, easy to arrive

very limited facility and small rooms but easy for 2-3 days travel

Family with children
6.0 / 10
October 2018

fashionable , swim , sport.


Corporate customers
8.2 / 10
August 2015

The staff were very friendly and helpful. They spoke English well enough to understand me and for me to easily understand them. The parking was very convenient although the parking spots were quite tight but that's pretty typical for anywhere in Germany.

The bathtub is quite slippery so I recommend a rubberized mat to prevent any slipping. I did not really like the position of the shower head either even though I was able to make it work (good thing I'm not a tall man).

9.7 / 10
July 2015

Super service. Super Breakfast. Anytime again

1.0 / 10
May 2015

We arrpived around 6 pm and were told that a marathon run would take place the next morning and that we couldn't move our car/ out of the hotel before 4 orb5 pm the next day. Of course this should have been informed to us earlier on. Due to important appointments the next day, we had to decide to move to another hotel (hilton)...but still had to pay for 2 nights at Carat Hotel. How can this be?

Couple over fifty under sixty
9.0 / 10
December 2014

Location, room and bath equipment, free WiFi, good breakfast, friendliness of staff.


Couple over sixty
2.0 / 10
July 2013

Tried to charge more for room than booked

Corporate customers
5.5 / 10
May 2013

Lage, Frühstück

Parkgebühren im daneben liegenen Parkhaus. Das erste Hotel, das meine Kreditkarte schon vor der Ankunft belastet hat!!!

Corporate customers
9.3 / 10
December 2011

close to airport, what is good if you arrive in the evening.

Couple over sixty
9.3 / 10
October 2010

Friendly staff

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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