Hotel Britannia Birmingham - 2 HOTEL INFO stars

This is what awaits you:

Our whole team would like to gladly welcome you to the Britannia Birmingham. The Britannia Hotels family would like to welcome you to the Britannia Birmingham! It is a short distance to the station from our cosy hotel. Enjoy our cost-free daily newspaper....
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Hotel description Britannia Birmingham

Our whole team would like to gladly welcome you to the Britannia Birmingham. The Britannia Hotels family would like to welcome you to the Britannia Birmingham! It is a short distance to the station from our cosy hotel. Enjoy our cost-free daily newspaper. Access to the WiFi connection is available from the public areas in the hotel. Make yourself at home Our helpful team at the reception will be pleased to put your valuable items in the hotel safe for you. You can either use the stairs or our lift to reach your lovely room on the upper floors. Our impressive lobby will start your trip off right. Culinary greetings from the kitchen We also serve a variety of meals in our hotel's restaurant. Vegetarian and diabetic visitors will be happy to see that suitable meals for them are also on the menu. Or you can visit our hotel's bar for a refreshing beverage with your family and friends. Where you will stay All the guests appreciate the cable television for visual and audio entertainment that is featured in all the rooms. International newspapers are available in each of the rooms. A properly functioning landline can be found in all of our rooms. A radio is available in all of the rooms. Rooms come with coffee making utensils. Relax and unwind in the bath in your very own bathroom. “Minors under 18 must be accompanied by parents or a legal guardian” Reception hours: On business days: from 12:00 AM to 12:00 AMOn the weekend: from 12:00 AM to 12:00 AM

Hotel data

Number of floors 9, Total number of rooms 214, Number of single rooms 51, Number of double rooms 42, Hotel open all year round, Reception manned at weekends from 00:00, to 00:00, Reception manned from 00:00, to 00:00, Earliest check-in 14:00, Latest check-out 11:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Family hotel, No-smoking room 25

AddressShow map

6 Union Passage, New Street, B2 4RX Birmingham, United Kingdom


  • Station (Birmingham - New Street Railway Station) 0.17 km
  • City centre (Birmingham) 0.24 km
  • Airport (Birmingham International Airport (BHX)) 10.49 km

Service times

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Restaurant(s) 1
  • Hotel bar
  • WLAN with Internet access in lobby Hourly rate 0,00 GBP Fee per day 0,00 GBP
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Diabetic food available

Room facilities

  • Easy access for wheelchairs
  • Cable TV
  • TV remote control
  • Radio
  • Telephone by the bed
  • Coffee machine/tea-maker
  • Hairdryer
  • Bathroom with bathtub
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 10 GBP
  • Hotel safe
  • Free daily newspapers
  • Business center
  • Laundry service

Hotel location

6 Union Passage, New Street, B2 4RX Birmingham -

Evaluations of Britannia Birmingham

Overall 42 ratings, including comments: 30 ratings
6.5 / 10
Average rating of all hotel guests
Corporate customers
3.0 / 10
November 2019

Not much, basic rooms wouldn’t been happy to price non discount price. In city centre

Drab and dull’ only 1 lift working which was smelly, lots of outside noise even on 7th floor.entrance on dingy alleyway

Corporate customers
1.4 / 10
March 2019

location. In the center of the city.

- rooms & lobby dirty, - rooms smell like weed - rooms are smaller than the pictures - syphon in the toilet does not work. - windows of the room does not close securely Even though I changed my room, same problems also happened. No one should ever stay in this hotel.

7.4 / 10
May 2016

dark rooms

Couple over fourty under fifty
6.3 / 10
December 2015

Right next to main streets,shopping,rail.

A little rough around the edges.

5.8 / 10
August 2015

Overall stay was good. Bed was comfy, decent tv, and breakfast was v.good

Very noisy though was opposite a conference room, toilet seat was completely broken

Private Solo traveller
6.5 / 10
April 2015

the dinner food looked pretty awful & overcooked. looked like frozen fish & the roast beef looked over done so didn't try any of it. breakfast was ok but not as good as some other hotels. The so called free newspapers were only for the Irish & Jewish it would appear.

Corporate customers
2.3 / 10
October 2014

The £7 breakfast was worth £7

This hotel was last refurbished in the 1970s and possibly that was the last time it was cleaned as well. Check-in took 20 minutes with just 3 of us in the queue and despite it being past midday I was obliged to queue again later to get a key given the room not being ready. The room itself was disgusting. The size of a large cupboard it had a single bed with a hard mattress, 1980s TV, instant coffee of unknown origin, and a dribble of a shower that may or may not have had clean water. Throughout the night the room was about 26-28degrees Celsius, even with the window open and radiators off. And this on a late September evening with external temperatures of 16-18 degrees. There was no air conditioning. Despite this, with the window open you could clearly hear heavy machinery operating throughout the night that kept me awake until 4pm when there was brief respite. Other sufferers in the very close rooms that overlooked mine had their TVs on full blast and added to the mix. I got around 2 hours sleep, when passed out from exhaustion. If kept awake at night I do not recommend walking the local streets. You are in the middle of Birmingham City Centre, a rather troubling place in the small hours, with the hotel entrance down a dark alley. The last straw for me was returning late afternoon on the day after to find the room had not been cleaned. I checked out early and found alternative shelter. BASF should never use this hotel, ever again

March 2014

Its position Central. Everything was in walking distance. Staff really helpful and friendly, would bend over backwards to help.

Only one plug socket took a normal plug - think their electrics need updating!!

Private Solo traveller
8.0 / 10
December 2013

Very convenient for Birmingham New Street Station. The room was pleasant, with slightly old fashioned furniture and fittings that suited the ambience of the hotel. The bed was comfortable and there was a little bath

I had to hop up and down from bed as the radiator was very fierce (room too hot) and if I turned it down it started to hammer violently so I had to turn it completely off, so then the room got cold and 2 hours later I had to turn it on--etc. etc.

3.2 / 10
February 2013

Town centre

I have raised a complaint. The room was dirty. It stank of cigarettes and they have no car park despite the advertisement. The customer service from in regards to my complaint was dreadful. Will never use again. AVOID!!!!

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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