Hotel Botanico & Oriental Spa Garden in Puerto de la Cruz - 5 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel

Hotel description Botanico & Oriental Spa Garden

Business hours of reception: 24 hours

Botanico Hotel & The Oriental Spa Garden are located in the exclusive residential area of La Paz in Puerto de la Cruz. The hotel is a member of The Leading Hotels of The World and is one of the most prestigious and traditional hotels on the Canary Islands. The picturesque city centre and the enchanting volcanic beaches are only a few minutes away from the hotel.

All 252 comfortable rooms are appointed with air condition, minibar, satellite TV, ISDN, hairdryer, bathrobe and safe. Additionally, they offer a beautiful view to the sea, the volcano Teide or to the garden.

Our dining a la carte offer includes a 3-course menu and can optionally be reserved for a fixed surcharge in any of the 3 specialty restaurants.

Hotel guests can enjoy the free usage of the thermal facilities in the Oriental Spa Garden (3.500 m²), including indoor and outdoor pools, pools with hydro massage, Japanese sauna, Turkish bath, Oriental laconium, jacuzzi tub, cardiovascular fitness room, experience showers, cold water splash, aromatherapy area, inhalation room and ice temple.

Guests may also benefit from the free of charge cardiovascular fitness room, tennis courts, table tennis and pool table or the hotel’s putting green (5.000 m²). There is a complimentary bus service to the town centre available on weekdays. Bus connections, supermarkets, bars and restaurants are all in close proximity.

Until 30th August 2012: daily free access to the spectacular thermal circuit in The Oriental Spa Garden for all guests of 16 years and over. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1974, Last complete renovation 1996, Last partial renovation 2009, Number of floors 5, Total number of rooms 252, Number of single rooms 52, Number of double rooms 200, of which have 2 separate beds 170, of which have a double bed 30, Rooms with connecting door 160, Number of suites (separate rooms) 15, Number of junior suites 32, Number of rooms with air conditioning 252, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Trade fair/conference hotel, Sport/leisure hotel, Holiday hotel, Holiday resort, Tennis hotel, Health and beauty hotel, Certified Spa Hotel, Ayurveda treatment, Spa hotel, Family hotel, Hiking hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 150, Family rooms available 20, Children's beds/cots 20

AddressShow map

Avenida Richar J Yeowar n° 1, 38400 Puerto de la Cruz, Spain


  • City centre (Puerto de La Cruz) 0.75 km
  • Airport (Tenerife Norte Airport (TFN)) 20.77 km
  • Highway (Puerto de la Cruz) 4.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Travelers' checks

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Car park is directly by hotel
  • Secure parking
  • Security patrolled car park
  • Marked disabled parking space
  • Restaurant(s) 4 open from 12:30.00 until 16:00.00 and from 19:00 until 22:30.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Indoor pool open from 09:00.00 until 20:00.00
  • Outdoor swimming pool open from 09:00.00 until 20:00.00
  • Sauna
  • Solarium Fee 30,50 EUR
  • Turkish bath
  • Whirlpool
  • Fitness room
  • Health and beauty center open from 09:00.00 until 20:00.00
  • Beauty parlor open from 09:00.00 until 20:00.00
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Fitness centre Fee 0 EUR
  • Breakfast from 07:30 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available

Room facilities

  • Easy access for wheelchairs
  • Satellite TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Ironing machine for pants in 40 rooms
  • Temperature controls in 252 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 252 rooms
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 15 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Meets ISO 14001 environmental management standard
  • Classic concierge service
  • Porter service
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • Room service from 00:01.00 until 00:00.00
  • Evening entertainment
  • Hairdresser/barber
  • Babysitter Hourly rate 15 EUR
  • Limousine service
  • Medical service

Hotel location

Avenida Richar J Yeowar n° 1, 38400 Puerto de la Cruz - Santa Cruz de Tenerife

Evaluations of Botanico & Oriental Spa Garden

Overall 5 ratings, including comments: 2 ratings
8.4 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends
Couple over sixty
7.6 / 10
February 2007

good ambiance and quality. staff attentive.

standard rooms a bit small. access to the fitness facilities should be earlier than 09.00.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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