Hotel Best Western Toulouse Centre Les Capitouls - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Best Western Toulouse Centre Les Capitouls

Our whole team would like to warmly welcome you to the Best Western Toulouse Centre Les Capitouls. When you stay at a hotel that is a part of the Best Western family you can be confident that all of your needs will fulfilled. For those travelling by train, the cosy hotel is ideal, just 0,5 km from the railway station. We have many parking spaces available where you can leave you car while you are staying in the hotel. Free for you On arrival at the hotel you will receive a free bottle of water. On request, you can enjoy a free daily newspaper in your room. We have an Internet terminal at the hotel which you can use free of charge. In addition, there is free Wi-Fi in public areas. Make yourself at home Ask our competent receptionists for assistance at all times. Use the lift to access the upper floors of the homey hotel. Video surveillance is operating in the lobby area. Where you will stay Each guest enjoys the temperature control via AC that can be located in every room. The rooms in our hotel are equipped with satellite TV. Newspapers that contain international news are provided in each and every room. During your entire trip you'll be able to stay in touch with your friends or family since a properly functioning landline is included in every hotel room. While unwinding in your room you can turn on the radio and listen to some music. Please, make yourself a cup of coffee or tea with the hot water dispenser in your suite. The Best Western Les Capitouls hotel has received the European Eco-label certification. The label distinguishes services and products that meet high standards of both performance and environmental quality. city tax : 2.42€ / night / person HOT DEAL OFFER (PREPAYMENT AND NOT REFUNDABLE) AND STANDARD DOUBLE ROOM ARE A PRIVILEGE ROOM AT HOTEL. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1988, Last partial renovation 2012, Number of floors 4, Total number of rooms 54, Number of single rooms 54, Number of double rooms 54, of which have 2 separate beds 17, of which have a double bed 54, of which are suitable as three-bed rooms 1, Number of suites (separate rooms) 1, Number of junior suites 1, Number of apartments 0, Number of rooms with air conditioning 54, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 30, Number of business rooms 12, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking room 54, Family rooms available 1, Children's beds/cots 3, Renovation work planned 2015-09-01, to 2015-10-31, in area lobby, Renovation work planned 2016-07-01, to 2016-12-31, in area other

AddressShow map

29 Allees Jean Jaures, 31000 Toulouse, France


  • Station (Toulouse - Gare de Matabiau) 0.5 km
  • City centre (Toulouse) 0.61 km
  • Airport (Toulouse-Blagnac Airport (TLS)) 9.0 km
  • Highway (La Roseraie) 5.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Security patrolled car park
  • Marked disabled parking space
  • Coach parking space at hotel
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0 EUR
  • Mobile phone reception
  • WLAN operator SFR
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Breakfast for early risers from 04:00 o'clock to 07:00 o'clock
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Provider SFR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Centrally controlled air conditioning
  • Temperature controls in 54 rooms
  • Individually controlled ventilation in 54 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 15 EUR
  • Pets permitted Fee per day 15 EUR
  • Ice machine
  • Air conditioning in public areas
  • ATM
  • Porter service Cost per item 0 EUR
  • Free daily newspapers
  • Shuttle service to the airport Fee 8 EUR
  • Business center
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 3 day(s)
  • Room service from 18:00.00 until 23:00.00

Hotel location

29 Allees Jean Jaures, 31000 Toulouse -

Evaluations of Best Western Toulouse Centre Les Capitouls

Overall 95 ratings, including comments: 69 ratings
6.7 / 10
Average rating of all hotel guests
Corporate customers
6.7 / 10
November 2018

Breakfast is oke, rooms are oke, staff is oke, cleanness is oke. But it all is not good, it is oke.

Staff is not very friendly. Breakfast sells out quickly and they have not many extra.

Corporate customers
6.7 / 10
November 2018

The hotel is centrally located and near to Place du Capitole. The room was quiet, spacious, and with a big comfortable bed. Hotel staff was very helpful and friendly.

Interior of the room is very much outdated (dark colored furniture, carpet and curtains. The place could really use a renovation. Carpet was badly stained which gave the impression that it was not very clean. The breakfast was rather limited/simple compared to other 4 star hotels

Corporate customers
7.0 / 10
June 2018

employees quite friendly, breakfast was good

Hotel a little bit old, aisles with a very strange smell

Corporate customers
8.2 / 10
March 2018


no problems

Corporate customers
7.8 / 10
November 2017

City center and breakfast was nice.

You could hear doors of other rooms closing.

Corporate customers
5.7 / 10
March 2017

The hotel doesn't look like a 4 star hotel

Corporate customers
7.7 / 10
September 2016

Good location, near the centre and the metro. Comfortable bed and soft towels.

Corporate customers
6.7 / 10
March 2016

Hotel is ok.

Breakfast is not really much for the money. No hot water in the morning, so we had a cold shower.

Corporate customers
4.2 / 10
January 2016

Breakfast was nice, not a lot of choice but ok.

People were not very friendly, not rude, but not nice. Hotel was ready for a update. Old style rooms. Wall paper came off, strange repairs not finished nicely. Corridors did smell strange.

Corporate customers
7.0 / 10
January 2016

Clean! Very friendly staff

The room is ready for some repairs (power outlets, rust in the bathroom etc.)

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