Hotel Best Western Shenzhen Felicity - 5 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Best Western Shenzhen Felicity

In the name of our whole team, we welcome you warmly to the Best Western Shenzhen Felicity. As a member of the Best Western family, this hotel is part of a network dedicated to providing you with total satisfaction with your accommodation. Luxury Hotels are plentiful, but this one is a prime example of its type. It has all of the advantages you would expect, and more. It is a short distance to the station from the comfortable hotel. Ask our qualified reception team for details on car hire and feel free to use hotel parking during your stay. Our welcoming hotel offers a daily newspaper without charge. There is free Wi-Fi in public areas, as well as free use of the hotel's internet terminal. Make yourself at home The visitors are welcome to leave valuables at our safety deposit box at the reception. Culinary greetings from the kitchen The restaurant in our hotel offers delicious meals including both vegetarian and wholesome ones. Where you will stay Hotel-conveniences, for instance a temperature control via AC, are available in every single room. In-room entertainment will be provided by a TV set featuring cable channels. On a rainy day you can enjoy your in-room entertainment. Satellite TV sets are provided in all of our rooms. Features, for instance pay TV with plenty of entertaining programmes, are offered in all of our hotel rooms. Each hotel room features a telephone. Each of the rooms feature a radio in them. If you're feeling warm, just switch on your room's ceiling fan. Relax or be active We encourage our visitors to use the sauna. Sporty guests can take advantage of the well-equipped fitness room. Ping pong is offered at our hotel and is very well-liked among our guests. Capacious international conference center contains with almost one thousand people with six banqueting halls an seven mini banqueting halls are suitable for business to hold various large banquet, the modern conference facilities (including simultaneous interpretation system, multi-media projecting system, large screen project system and remote control epidiascope, etc.) and considerate service is the first choice for your business conference. Four restaurants with unique feature: Atrium Café, Lok Moon Chinese restaurant, Sichuan Palace, Maizuru Japanese Restaurant where you can savor the great taste of various foods, even refined lobby bar is ideal for enjoying food with your friends and relatives and business discussion. Felicity healthcare center, Felicity chess and card center, swimming pool, gymnasium, sauna club, hairdressing salon, various recreation facilities are beloved by customers, the name brand clothing store, bijouterie, craftwork are also bright points in hotel service. IMPORTANT MESSAGE: We would like to inform you that our hotel’s lobby and Chinese restaurant are under partial construction with immediate effect until June 20, 2009. Please be assured that every effort will be made to ensure that minimum inconvenience is caused, your kind understanding is very much appreciated. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Total number of rooms 500, Number of single rooms 194, Number of double rooms 230, Number of suites (separate rooms) 20, Number of junior suites 10, Number of rooms with air conditioning 541, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, Business hotel

AddressShow map

1085 Heping Rd., 518010 Shenzhen, China


  • Station (Shenzhen - Railway Station) 0.7 km
  • City centre (Shenzhen) 6.12 km
  • Airport (Chek Lap Kok International Airport (HKG)) 32.11 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)

Hotel facilities

  • Hotel-owned car park Fee per 24 hours 60 CNY
  • Parking with charging facility for electric cars
  • Restaurant(s) 4
  • Hotel bar
  • Café/bistro
  • Disco
  • Outdoor swimming pool
  • Sauna
  • Fitness room
  • Beauty parlor
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Door with security chain in 541 rooms
  • Vegetarian food available
  • Wholefood available

Room facilities

  • Special facilities for the disabled (visually impaired/deaf)
  • Wheelchair users can check door widths at reception
  • WLAN with Internet access in rooms
  • Cable TV
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone in the bathroom
  • Fax connection
  • Room safe
  • Centrally controlled air conditioning
  • Temperature controls
  • Centrally controlled ventilation
  • Ceiling fan
  • Soundproof windows
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the central station Fee 0 CNY
  • Shuttle service to the airport
  • Shuttle service to the trade fair
  • Business center
  • Car rental
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Room service from 00:00.00 until 00:00.00
  • Hairdresser/barber

Hotel location

1085 Heping Rd., 518010 Shenzhen - Luohu

Evaluations of Best Western Shenzhen Felicity

Overall 5 ratings, including comments: 1 rating
5.6 / 10
Average rating of all hotel guests
Corporate customers
3.6 / 10
March 2007

Good location

Nasty stains on the carpet floor. This is an old hotel in need of a renovation.

Other customers also found these hotels of interest

4001 Chun Feng Road
518001 Shenzhen, China
5.5 / 10
4018 Jiabin Rd.
518001 Shenzhen, China
4.3 / 10
No.12 Heping Road, Chuanbu Street
518000 Shenzhen, China
1.2 / 10
No 1032, Heping Road
518020 Shenzhen, China
No.4025,Jiabin Road (LV Shenzhen flagship store diagonally opposite.)
518008 Shenzhen, China
No.1036 Bao An South Road
518000 Shenzhen, China

Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

More information