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HOTEL INFO Stars

Hotel Best Western Premier Alsterkrug (Hamburg)

Center 6.66 km Train station 6.76 km Airport 2.05 km
8.2

159 Evaluations

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Clean & Safe Protocol

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
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Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
Hotel Best Western Premier Alsterkrug (Hamburg)
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27.09 - 28.09Rooms:1 - Guests:1

Your HOTEL INFO offer

Sgl. from €297.00

Your travel dates
  • Arrival: 27.09.2023
  • Depature: 28.09.2023
  • Duration: 1
  • Traveller: 1
  • Rooms:
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Free for HOTEL INFO guests in the hotel Best Western Premier Alsterkrug (Hamburg)

  • Free use of the sauna
  • WiFi in room
X

Clean & Safe Protocol

Self Inspected Hotel

The measures have been confirmed by the hotel management

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

The BEST WESTERN PREMIER Alsterkrug Hotel is an individual private hotel at the river Alster, built in the style of a country-house with lots of atmosphere, where personal support and outstanding service are paid high attention to. In the hotel there is a continuous mediterranean design. Stone pine wood, earthy-creamy materials, rattan and the Italian „Accente'-Style characterize the interior of the Alsterkrug Hotel including the newly-arranged banquet and conference rooms.  All rooms have internet access and wireless LAN free of charge. The restaurants „Bierstube' and „Alsterkrug' with delicious Mediterranean and rustic specialities, the cosy hotel bar, the idyllic garden restaurant guarantee a distinctive stay. Also nature, such as the Alster hiking trail and the Eppendorf moor, located directly at the hotel, invite you to stay. Bicycles and canoes can be rent in the hotel. Our hotel was elected by the Gourmet to be one of the best in Germany. We are looking forward to your visit!

Enjoy our spacious alsterSPA on over 300sqm with a Finnish sauna, soft-sauna and steam bath. A large SPA-lounge and a peaceful relaxation area with heated loungers complete our offer. The fitness area with high-quality cardio equipment from LifeFitness is the ideal space for your daily workout. The use of all facilities is included in the roomrate. Hotel services such as the parking on the outdoor parking space (subject to avilability), WIFI or the use of the sauna is inlcuded in the room rate. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1985, Last complete renovation 2002, Last partial renovation 2017, Number of floors 3, Total number of rooms 106, Number of single rooms 2, Number of double rooms 103, of which have 2 separate beds 10, of which have a double bed 93, of which are suitable as three-bed rooms 14, Rooms with connecting door 2, Number of junior suites 16, Number of rooms with air conditioning 61, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Art/design hotel, Trade fair/conference hotel, Airport hotel, family-run hotel, child-friendly hotel, Family hotel, Cycling/biker hotel, Hiking hotel, No-smoking room 106, Children's beds/cots 3, Air Plus Meeting Card,

Reception open
Reception manned 24 hours a day

Reception manned at weekends
Reception manned 24 hours a day

Check-In : 15:00
Check-Out : 11:00

Accepted payment methods

The following credit cards are accepted by Hotel Best Western Premier Alsterkrug (Hamburg):

Diners Club Visa Eurocard/MasterCard American Express Electronic cash Billing to corporate account possible

Service & facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 5 EUR
  • Garage in the hotel Fee per 24 hours 15 EUR
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 3 open from 12:00.00 until 23:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Garden terrace
  • Sauna Fee 0 EUR
  • Turkish bath Hourly rate 0 EUR
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Mobile phone reception
  • Door with spy-hole in 105 rooms
  • Door with security lock in 105 rooms
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Wholefood available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Analogue modem connection in 106 rooms
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 106 rooms
  • Iron + ironing board in 35 rooms
  • Temperature controls in 82 rooms
  • Centrally controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Large dogs permitted Fee per day 15 EUR
  • Pets permitted Fee per day 15 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Changing mat for babies
  • Express check-out
  • Porter service Cost per item 0,00 EUR
  • Shuttle service to the airport Fee 0 EUR
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Free use of the sauna
  • WLAN in room
  • Room service from 00:00.00 until 00:00.00
  • Childcare from age # Hourly rate 15 EUR
  • Babysitter Hourly rate 15 EUR
  • Limousine service
  • Medical service
  • Adaptor for Chinese/US plugs

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Hotel Best Western Premier Alsterkrug (Hamburg)

Hotel Best Western Premier Alsterkrug (Hamburg): Location and distance

Center: 6.66 km - Hamburg

Airport: 2.05 km - Hamburg Airport (HAM)

Train station: 6.76 km - Hamburg Hbf

Highway: 5.44 km - A7 - Hamburg-Stellingen

Frequently asked questions about Hotel Best Western Premier Alsterkrug (Hamburg)

How was the Hotel Best Western Premier Alsterkrug rated on average?
On average, the Hotel Best Western Premier Alsterkrug was rated 8.2 by 159 former guests.
What time does check-in start at Hotel Best Western Premier Alsterkrug?
Check-in is from 15:00.
Until what time do you have to check out?
The Hotel Best Western Premier Alsterkrug requires you to leave your room by 11:00.
How far is the distance to the nearest train station?
The nearest train station is 6.8 kilometers from the Hotel Best Western Premier Alsterkrug.
How far is the distance to the nearest airport?
The nearest airport is 2.1 kilometers from the Hotel Best Western Premier Alsterkrug.
Is the hotel Hotel Best Western Premier Alsterkrug centrally located?
The Hotel Best Western Premier Alsterkrug is approximately 6.7 kilometers from the city center.
Is there parking for hotel guests at the Hotel Best Western Premier Alsterkrug?
The following parking options are available to hotel guests.
  • Hotel-owned car park Fee per 24 hours 5 EUR
  • Garage in the hotel Fee per 24 hours 15 EUR
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Hotel Best Western Premier Alsterkrug?
At the Hotel Best Western Premier Alsterkrug, breakfast is served from 6:30 to 10:30.
Is it possible to cancel the booking at the Hotel Best Western Premier Alsterkrug free of charge?
Unfortunately, you cannot cancel this hotel free of charge.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Hotel Best Western Premier Alsterkrug?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

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Evaluations of Hotel Best Western Premier Alsterkrug (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
159 Evaluations 69 including comments:
8.2 / 10

anonymous

15.06.17

6 Satisfying

Positive The location was close to the airport and the bar was pleasant Negative The hotel was hugely overpriced. I have stayed in many hotels and this hotel was around double the price it should be.

corporate customer between 50 and 60 years

12.05.09

9.2 Excellent

Positive Staff very friendly and efficient, one hour free WiFi access - very good Negative Room faced main road, had to keep the window closed, otherwise traffic noise would have been too loud