Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Best Western Plus Hotel St. Raphael (Hamburg)

Center 2.00 km Train station 1.00 km Airport 9.00 km
7.8

362 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Best Western Plus Hotel St. Raphael (Hamburg)
Best Western Plus Hotel St. Raphael (Hamburg)
Best Western Plus Hotel St. Raphael (Hamburg)
Best Western Plus Hotel St. Raphael (Hamburg)
Best Western Plus Hotel St. Raphael (Hamburg)
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business tariff details
myHOTEL DE Club Member
Business Tariff Savings
This hotel offers exclusively-negotiated rates for all myHOTEL DE members, known as the HOTEL DE Business Tariff.
Save up to 30% automatically
Nothing else required - simply sign in!
Free benefit for all myHOTEL DE members
Both business & leisure travellers
business tariff
€0.00
Single room Standard-Tariff €219.60 Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Best Western Plus Hotel St. Raphael (Hamburg)

  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

The Best Western Plus Hotel St. Raphael offers you first-class comfort in the heart of the city, only a 5 minutes’ walk from the central station and the main shopping streets.

 

Airport, trade fair grounds and musicals are easy to reach by public transport from the main train station. The nearby Alster Lake is ideal for a walk or a beautiful jogging track.

 

The 112 modern standard and comfort rooms are all individually and comfortably furnished. All rooms are equipped with shower/toilet or bath/toilet, minibar, coffee and tea making facilities, hair-dryer, trousers press, telephone incl. voice mail, safe, desk, TV incl. pay-per-view-channels, radio, free WiFi or Ethernet connection.

 

Expect culinary delights in our 'Le Jardin” restaurant. In the morning we serve you a rich breakfast buffet, which leaves no wish unfulfilled. Treat yourself to a drink in the 'Captain's Corner' bar and enjoy the maritime ambience and the courteous service of our staff members.

 

Relax on the roofs of Hamburg in our sauna area with fitness equipment.

 

A meeting room with plenty of natural light and space for up to 40 people is also available for your events.
There is free WiFi Internet access throughout the hotel. You can park your car at our car park for € 9.00 per day. 

Guests should take the Hamburg Süd motorway exit, and then follow the signs to the city centre (Centrum).

High above Hamburg's rooftops you can relax and get fit in our sauna and fitness area at the fifth floor. For business guests we offer a conference room with plenty of natural light and space for up to 40 people. High speed internet access is available free of charge in the entire hotel. ++++ Attention: important information: The city of Hamburg charges an overnight stay tax on the room accommodation rate from 01.01.2013. This tax is already included in all hotel.de rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. ++++ Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in: 1954, Last partial renovation: 2020, Number of floors: 5, City hotel, Trade fair/Conference hotel, Non-smoking hotel, Business hotel, All-season opened, Number of rooms: 118, Number of singlerooms: 6, Number of double rooms: 112, Number of junior suites: 2, Number of rooms with air conditioning: 118, Number of non-smoking rooms: 118, Children's beds/cots: 2, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Best Western Plus Hotel St. Raphael (Hamburg):

Mastercard American Express Visa Electronic cash Billing to corporate account possible

Service & facilities

  • Elevator
  • Mobile phone reception
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Hour 0,00 EUR
  • Public internet terminal: Price/Hours: 0,00 EUR
  • Secure parking
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 10,00 EUR
  • Parking Price/Day 10,00 EUR
  • Hotel-owned car park
  • Smoke detectors
  • Hallways equipped with fire exstinguishers
  • Parking area equipped with lights
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Smoke detectors in all rooms
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Hotel complies with country/state/local fire prevention laws
  • Sightseeing tours
  • Seating
  • Fitness room:
  • Breakfast: 06:30 - 10:30
  • Hotel bar
  • Vegetarian food available
  • Diabetic food available
  • Wholefood available
  • Restaurant(s): 0
  • Menu
  • Waiter-Service

Room facilities

  • Satellite TV
  • TV with international news channel
  • TV remote control
  • Telephone on the desk
  • Radio
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Hairdryer
  • Windows for opening
  • Plan of emergency exits
  • Separate luggage storage
  • Bathroom with bathtub
  • Soundproof windows
  • Full-length mirror
  • Bathroom with shower
  • Emergency information
  • Desk
  • Minibar
  • Room safe
  • Make-up mirror
  • Temperature controls: : 118
  • Iron + ironing board
  • Coffee machine/Tea-maker in 118 rooms
  • Bed height adjustable
  • Soundproof door

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Room-Service: 18:00 - 21:00
  • Free WiFi
  • Free use of an internet terminal
  • 1 bottle of mineral water
  • Secretarial services
  • Pets not allowed
  • Hotel safe
  • Air conditioning in public areas
  • Information-Service
  • Newspaper
  • DSL/Broadband internet access in all conference rooms
  • Audiovisual conference equipment
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • Number of conference rooms: 1
  • Conference facilities for up to 40 people

Show moreless

Best Western Plus Hotel St. Raphael (Hamburg)

Best Western Plus Hotel St. Raphael (Hamburg): Location and distance

Center: 2.00 km - Hamburg

Airport: 9.00 km

Train station: 1.00 km - Hamburg Hbf

Highway: 2.58 km - A255 - Abzweig Veddel - Anschluß Neue Elbbrücken

Frequently asked questions about Best Western Plus Hotel St. Raphael (Hamburg)

How was the Best Western Plus Hotel St. Raphael rated on average?
On average, the Best Western Plus Hotel St. Raphael was rated 7.8 by 362 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Best Western Plus Hotel St. Raphael.
How far is the distance to the nearest airport?
The nearest airport is 9 kilometers from the Best Western Plus Hotel St. Raphael.
Is the hotel Best Western Plus Hotel St. Raphael centrally located?
The Best Western Plus Hotel St. Raphael is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Best Western Plus Hotel St. Raphael?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Best Western Plus Hotel St. Raphael?
At the Best Western Plus Hotel St. Raphael, breakfast is served from 06:30 to 10:30.
Is it possible to cancel the booking at the Best Western Plus Hotel St. Raphael free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Best Western Plus Hotel St. Raphael?
The hotel offers the following payment options:
  • Diners Club
  • Mastercard
  • American Express
  • Visa
  • Travelers' checks
  • Electronic cash
  • Billing to corporate account possible

Show moreless

Evaluations of Best Western Plus Hotel St. Raphael (Hamburg)

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
362 Evaluations 151 including comments:
7.8 / 10

couple between 50 and 60 years

05.01.17

9.6 Excellent

Positive parking lot

corporate customer between 30 and 40 years

19.02.16

4 Appealing

Negative I will not recommend this hotel (Who defines when Hotels get those stars??!)

group traveler over 60 years

22.09.08

6.4 Satisfying

Positive Luxurious room, more mirrors than I`ve ever seen - even inside the shower! Negative Too expensive!

couple between 50 and 60 years

10.09.08

3.8 Appealing

Negative why they keep saying there is a wlan connection in the room when is not working in any room ?

couple between 40 and 50 years

21.03.08

10 Excellent

Positive everybody was nice and freindly. And they all talked english - we will be back.