Best Western Plus Hotel St. Raphael in Hamburg - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Best Western Plus Hotel St. Raphael

The Best Western Plus Hotel St. Raphael offers you first-class comfort in the heart of the city, only a 5 minutes’ walk from the central station and the main shopping streets.


Airport, trade fair grounds and musicals are easy to reach by public transport from the main train station. The nearby Alster Lake is ideal for a walk or a beautiful jogging track.


The 112 modern standard and comfort rooms are all individually and comfortably furnished. All rooms are equipped with shower/toilet or bath/toilet, minibar, coffee and tea making facilities, hair-dryer, trousers press, telephone incl. voice mail, safe, desk, TV incl. pay-per-view-channels, radio, free WiFi or Ethernet connection.


Expect culinary delights in our “Le Jardin” restaurant. In the morning we serve you a rich breakfast buffet, which leaves no wish unfulfilled. Treat yourself to a drink in the "Captain's Corner" bar and enjoy the maritime ambience and the courteous service of our staff members.


Relax on the roofs of Hamburg in our sauna area with fitness equipment.


A meeting room with plenty of natural light and space for up to 40 people is also available for your events.
There is free WiFi Internet access throughout the hotel. You can park your car at our car park for € 9.00 per day. 

Guests should take the Hamburg Süd motorway exit, and then follow the signs to the city centre (Centrum).

High above Hamburg's rooftops you can relax and get fit in our sauna and fitness area at the fifth floor. For business guests we offer a conference room with plenty of natural light and space for up to 40 people. High speed internet access is available free of charge in the entire hotel. ++++ Attention: important information: The city of Hamburg charges an overnight stay tax on the room accommodation rate from 01.01.2013. This tax is already included in all rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. ++++ Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1954, Last partial renovation 2019, Number of floors 5, Total number of rooms 118, Number of single rooms 6, Number of double rooms 112, Number of junior suites 2, Number of rooms with air conditioning 118, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking hotel, VARTA certified business hotel 15333, No-smoking room 118, Children's beds/cots 2, DEHOGA Rating 4, DEHOGA Rating valid until 2019-03-14, Renovation work planned 2020-01-01, to 2020-03-31, in area lobby, Renovation work planned 2020-01-01, to 2020-03-31, in area other

AddressShow map

Adenauerallee 41, 20097 Hamburg, Germany


  • Station (Hamburg Hbf) 0.63 km
  • City centre (Hamburg) 1.6 km
  • Airport (Hamburg Airport (HAM)) 8.82 km
  • Highway (A255 - Abzweig Veddel - Anschluß Neue Elbbrücken) 2.58 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 9,00 EUR
  • Car park is directly by hotel
  • Secure parking
  • Restaurant(s) 1 open from 12:00.00 until 16:00.00 and from 18:00 until 21:30.00 Closed sunday
  • Hotel bar
  • Fitness room
  • Smoke detectors
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Mobile phone reception
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Seating with armrests in reception area
  • Within walking distance of public transport max. 500m
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Hallways equipped with fire exstinguishers
  • Guest rooms accessed by interior entrances
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 118 rooms
  • Iron + ironing board
  • Temperature controls in 118 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Sound-absorbent doors
  • Bed at least 50 cm high

In-house services

  • Hotel safe
  • Air conditioning in public areas
  • Free daily newspapers
  • Secretarial services
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pets not allowed
  • Room service from 06:30.00 until 22:00.00
  • Various daily newspapers available
  • Information material about the hotel, region and local events

Hotel location

Adenauerallee 41, 20097 Hamburg - St. Georg

Evaluations of Best Western Plus Hotel St. Raphael

Overall 375 ratings, including comments: 151 ratings
7.7 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Couple over fifty under sixty
9.6 / 10
January 2017

parking lot

Corporate customers
4.0 / 10
February 2016

I will not recommend this hotel (Who defines when Hotels get those stars??!)

6.4 / 10
September 2008

Luxurious room, more mirrors than I`ve ever seen - even inside the shower!

Too expensive!

Corporate customers
3.8 / 10
September 2008

why they keep saying there is a wlan connection in the room when is not working in any room ?

Couple over fourty under fifty
10 / 10
March 2008

everybody was nice and freindly. And they all talked english - we will be back.

Corporate customers
7.6 / 10
November 2007

quality of breakfast

for 3 persons ( twao adults, 1 child, age 7) too small (especially the bathroom!)

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