Hotel am Vitalpark in Heilbad Heiligenstadt - 4 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Hotel am Vitalpark

The four-star superior Best Western Hotel Am Vitalpark is located in the municipality of Heilbad Heiligenstadt, in the heart of Germany. It is situated on the edge of the spa gardens, not far away from the centre with its historical Old Town.

The comfortable rooms and modern and cosy, perfectly tailored to the special needs of our guests. The amenities include spacious bathroom with barrier-free shower, toilet and French balcony.

Treat yourself to a variety of culinary delicacies, from wholefood dishes to local specialties, offered in the restaurant, bar and bistro. In the breakfast room we serve you a large breakfast buffet from 07:00 a.m. to 11:00 a.m. for a good start to the day.

The Vitalpark with bathing area, comprising a sports swimming pool, sauna area, thermal salt bath, bowling alleys, bistro, lounge, therapy and sports area as well as a 600 m² wellness oasis, is connected directly with the hotel, so that you can reach it from your room in a bathrobe and profit from the numerous facilities.

The spa offers a spacious pool area with 5 different pools and whirlpools (included in the room rate) and a sauna area with 7 different saunas and steam baths (surcharge) and various cosmetic applications at the LeineSpa. Ladies Sauna every Wednesday from 2-7 pm. Free Wi-Fi is available throughout the hotel. *** Due to maintenance, the pool and sauna area is completely closed from 08.08. until 15.08.2016. The spa and the outdoor swimming pool are available as usual during this time. *** Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2008, Last partial renovation 2019, Number of floors 5, Total number of rooms 130, Number of single rooms 0, Number of double rooms 130, of which have 2 separate beds 54, of which have a double bed 72, of which are suitable as three-bed rooms 18, of which are suitable as four-bed rooms 18, Rooms with connecting door 12, Number of suites (separate rooms) 4, Number of rooms with air conditioning 130, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 11:00, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 22, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Motel, Sport/leisure hotel, Holiday hotel, Health and beauty hotel, Spa hotel, child-friendly hotel, Family hotel, Cycling/biker hotel, Hiking hotel, VARTA certified business hotel 394641, No-smoking room 115, Hypoallergenic rooms 1, Family rooms available 4, Children's beds/cots 2, DEHOGA Rating 4, DEHOGA Rating valid until 2020-08-01, Renovation work planned 2019-08-12, to 2019-08-19, in area fitnessWellness, Renovation work planned 2020-08-24, to 2020-08-31, in area fitnessWellness

AddressShow map

In der Leineaue 2, 37308 Heilbad Heiligenstadt, Germany


  • Station (Heilbad Heiligenstadt) 2.0 km
  • City centre (Heilbad Heiligenstadt) 1.15 km
  • Airport (Erfurt Airport (ERF)) 72.19 km
  • Highway (A38 - Heilbad Heiligenstadt) 2.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 0,00 EUR
  • Car park is directly by hotel
  • Marked disabled parking space
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Executive/business floor
  • Restaurant(s) 2 open from 11:00.00 until 21:00.00 and from 18:00 until 21:30.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden/park
  • Sunbathing lawn
  • Garden terrace
  • Children's playground
  • Indoor pool open from 06:30.00 until 22:00.00 closed from 2019-08-12 to 2019-08-19
  • Outdoor swimming pool open from 06:30.00 until 22:00.00 closed from 2019-08-12 to 2019-08-19
  • Sauna
  • Turkish bath Hourly rate 6,00 EUR
  • Whirlpool Hourly rate 0,00 EUR
  • Fitness room
  • Health and beauty center open from 07:30.00 until 20:00.00
  • Beauty parlor open from 10:00.00 until 19:00.00
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR Fee per day 0,00 EUR
  • Mobile phone reception
  • Fitness centre Fee 0 EUR
  • WLAN operator Telekom
  • Door with security lock in 130 rooms
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Car parking is near the entrance, min. 350 cm wide and on firm ground.
  • Various main meals available for half or full board
  • Table service
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Cost per day 0,00 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 6
  • Satellite TV
  • Pay-TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Fridge in 4 rooms
  • Coffee machine/tea-maker in 130 rooms
  • Temperature controls in 130 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 130 rooms
  • TV with international news channel
  • Separate reading light for bed
  • Separate luggage storage space
  • Separate coat rack
  • Spacious wardrobe (linen shelf, hanging options)
  • Hooks for bath robes in bathroom
  • Generous storage space in the bathroom

In-house services

  • Pets permitted Fee per day 15,00 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • Changing mat for babies
  • Baby monitor available
  • Express check-out
  • Porter service Cost per item 3 EUR
  • Shuttle service to the central station Fee 10 EUR
  • Secretarial services
  • Laundry service
  • Shoe-polishing machine
  • Parking directly by the hotel
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Storeroom for skiing equipment
  • Room service from 07:00.00 until 21:30.00
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Excursion offers, e.g. for day trips or other excursions which can be run either unescorted or for groups
  • Information material about the hotel, region and local events

Hotel location

In der Leineaue 2, 37308 Heilbad Heiligenstadt -

Evaluations of Hotel am Vitalpark

Overall 318 ratings, including comments: 132 ratings
8.9 / 10
Average rating of all hotel guests
96% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.1 / 10
February 2015

Pool asrea and wellness options

Restaurant only average

Couple over sixty
10 / 10
May 2012

Lobby/bar to loud / no walls to a nearby billiard area

Corporate customers
9.4 / 10
January 2011

Excellent accomodation with friendly staff.


Corporate customers
8.8 / 10
March 2010

That I would not recommend the hotel has nothing to do with the service provided. I would not have booked such a hotel myself, but my colleague did. So no bad feelings, but just not my place. I did enjoy a nice run in the woods though, and had a nice view from the tower up there.

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