Hotel Best Western Plus City in Kassel - 4 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Best Western Plus City

A perfect location for business travellers longing for leisure time

Due to the top location of the Best Western Plus Hotel Kassel City in the heart of the shopping centre Kurfürsten Galerie, the hotel is a popular accommodation for both, conference and leisure guests. No doubt that you will enjoy your shopping events in the Galerie.

Your accommodation at a glance

Guests in this hotel can enjoy stylish comfort. The cosy rooms are ideal places for sleeping, relaxing and handling business correspondence.

This also awaits you

As the hotel focuses on extraordinary culinary delicacies, French dishes are served in the brasserie Le Coq. While seasonal food is prepared in the restaurant, snacks are available in the bistro. At the end of the day, enjoy a glass of wine in the bar.

Hotel data

Hotel built in 1991, Last complete renovation 2011, Last partial renovation 2017, Number of floors 4, Total number of rooms 128, Number of single rooms 44, Number of double rooms 70, of which have 2 separate beds 42, of which have a double bed 28, Rooms with connecting door 4, Number of suites (separate rooms) 0, Number of junior suites 14, Number of apartments 0, Number of rooms with air conditioning 0, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Number of luxury rooms 0, Number of business rooms 0, Hotel, City hotel, Business hotel, Trade fair/conference hotel, No-smoking hotel, Gay and lesbian-friendly hotel, VARTA certified business hotel 16060, No-smoking room 128, Hypoallergenic rooms 2, Family rooms available 4, Children's beds/cots 3, Extra-long (over 2m) beds in 0 rooms

AddressShow map

Spohrstr. 4, 34117 Kassel, Germany


  • Station (Kassel Hauptbahnhof) 0.54 km
  • City centre (Kassel) 0.23 km
  • Airport (Paderborn Lippstadt Airport (PAD)) 69.31 km
  • Highway (KASSEL-DORTMUND) 5.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Garage in the hotel Fee per 24 hours 13 EUR
  • Restaurant(s) 1 open from 06:30.00 until 14:30.00 and from 07:00 until 14:30.00
  • Hotel bar
  • Sauna Fee 5,00 EUR
  • Solarium
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR Fee per day 0 EUR
  • Mobile phone reception
  • Fitness centre Fee 5,00 EUR
  • WLAN operator DasGate
  • Door with security chain in 128 rooms
  • Door with security lock in 128 rooms
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR Cost per day 0 EUR Provider Goingsoft
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Voicemail
  • Room safe
  • Mini-bar
  • Fridge in 128 rooms
  • Coffee machine/tea-maker in 128 rooms
  • Ironing machine for pants in 14 rooms
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 15 EUR
  • Hotel safe
  • Safety deposit boxes at reception
  • Classic concierge service
  • Express check-out
  • Porter service Cost per item 6 EUR
  • Business center
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 2 day(s)
  • Limousine service

Hotel location

Spohrstr. 4, 34117 Kassel - Hessen

Evaluations of Best Western Plus City

Overall 516 ratings, including comments: 238 ratings
8.2 / 10
Average rating of all hotel guests
94% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.3 / 10
July 2016



Corporate customers
8.5 / 10
August 2015

Staff assistance and friendliness was outstanding. The breakfast buffet was also amazing. My room was kept very clean the entire two week period

The air conditioning in the room seemed not to work at all. This was a common complaint among guests from outside of the country. Only when I asked for a fan did it become easier to sleep without sweating. The chairs in the room were not very comfortable. I had to take pillows from the bed to sit on the chairs.

Corporate customers
7.5 / 10
August 2014

Hervorragendes Frühstück (warme Speisen werden ständig nachproduziert und liegen nicht ewig in Warmhaltebehältern), zentrale Lage, großes Zimmer

Einrichtung von Fluren & Zimmern altmodisch, Fenster lassen sich nicht ganz öffnen und Klimaanlage ist wirkungslos

Corporate customers
4.5 / 10
October 2012

Zentrale Lage in Kassel. Tiefgarage vorhanden.

Das schlechteste Hotel aus 30 Geschäftsreisen in 2012. Die Einrichtung scheint aus den 80er/90ern zu sein und nie renoviert geworden zu sein. Alte Teppiche, kaputte Lampen, muffiges Zimmer. Absolut abgewohnt. Das Frühstück ist in einem externen Restaurant in einer shopping mall.

Couple over fifty under sixty
5.3 / 10
June 2012

Room should undergo extensive restructuring // bathroom very poor quality and stinky

Corporate customers
10 / 10
June 2012

Very nice hotel it was.

Corporate customers
7.3 / 10
June 2011

Ruhiges Hotel, nettes Personal.

Recht veraltetes Hotel, Zimmer nicht so empfehlenswert // Internet-Verbindung klappte nur in der Hotel-Lobby.

Corporate customers
5.6 / 10
April 2010


WLAN costs extra Sport area costs extra

Corporate customers
8.5 / 10
December 2009

the room was very dark and lamps too

Corporate customers
9.0 / 10
December 2009

Great location near shopping mall and other shops.

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