Alpen Resort Hotel in Zermatt - 4 HOTEL INFO stars

This is what awaits you:

  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Free use of the sauna

Hotel description Alpen Resort Hotel

Situated close to the ski lifts in Zermatt, Best Western Alpen Resort Hotel features a spa centre, a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station are both offered for free.

An adventure pool with the temperature of 30°C, as well as a hot tub, steam bath and sauna, are located in the main building. A seasonal saltwater pool with 33°C and an additional steam room and sauna are in the adjacent building, while the indoor pool is open year-round.

Solarium, massage treatments and entrance to the 300-m² children's paradise are available for a surcharge. There is also an outdoor tennis court on site and tennis rackets are available for free at the reception.

Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. During winter season, live music performances can be enjoyed most evenings.

All rooms at Alpen Resort Hotel have a south-facing balcony with Matterhorn views or a garden terrace. They come with a minibar and tea and coffee making facilities. En-suite bathrooms include a hairdryer, bathrobes and slippers.

Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby.

Reception hours: On business days: from 6:30 AM to 11:00 PMOn the weekend: from 6:30 AM to 11:00 PM

Hotel data

Hotel built in 1980, Last complete renovation 2002, Last partial renovation 2012, Number of floors 4, Total number of rooms 52, Number of single rooms 3, Number of double rooms 49, of which have 2 separate beds 49, of which have a double bed 9, of which are suitable as three-bed rooms 5, of which are suitable as four-bed rooms 4, Hotel open all year round, Reception manned at weekends from 06:30, to 23:00, Reception manned from 06:30, to 23:00, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 40, Hotel, Trade fair/conference hotel, Holiday hotel, Tennis hotel, Club hotel/resort, family-run hotel, child-friendly hotel, Family hotel, Cycling/biker hotel, Hiking hotel, Winter sports hotel, No-smoking room 52, Family rooms available 7, Renovation work planned 2013-05-21, to 2013-06-15, in area other

AddressShow map

Spissstrasse 52, 3920 Zermatt, Switzerland

Distances

  • Station (Zermatt - Bahnhof) 0.32 km
  • City centre (Zermatt) 1.07 km
  • Airport (Malpensa International Airport (MXP)) 87.5 km

Service times

Reception open:

6:30 AM to 11:00 PM

Reception manned at weekends:

6:30 AM to 11:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 CHF
  • Hotel-owned car park Fee per 24 hours 0,00 CHF
  • Restaurant(s) 1 open from 18:00.00 until 22:00.00
  • Hotel bar
  • Garden/park
  • Sunbathing lawn
  • Indoor pool open from 08:00.00 until 21:00.00
  • Sauna Fee 0,00 CHF
  • Solarium Fee 5,00 CHF
  • Turkish bath Hourly rate 0,00 CHF
  • Whirlpool Hourly rate 0,00 CHF
  • Fitness room
  • Sun umbrellas Fee 0,00 CHF
  • Canvas chairs at the beach Fee 0,00 CHF
  • Fire alarm
  • Smoke detectors
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 CHF
  • WLAN operator Valaiscom
  • Door with spy-hole in 55 rooms
  • Door with security chain in 42 rooms
  • Breakfast from 07:00 o'clock to 11:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Seating with armrests in reception area
  • Interior lighting in public areas with motion sensors
  • Within walking distance of public transport max. 500m
  • Various main meals available for half or full board
  • Easy-to-read menu (font at least Arial 12)
  • Table service
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Emergency back-up generators

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 CHF Provider Valaiscom
  • Cable TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Mini-bar
  • Kitchenette in 30 rooms
  • Fridge in 30 rooms
  • Coffee machine/tea-maker in 84 rooms
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Separate reading light for bed
  • Separate luggage storage space
  • Bed at least 50 cm high
  • Complimentary slippers provided in room
  • Chinese TV channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Porter service Cost per item 0,00 CHF
  • Free daily newspapers
  • Shuttle service to the central station Fee 0,00 CHF
  • Laundry service
  • Shoe-polishing machine
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Free use of the sauna
  • Personal shuttle service from next railway station
  • Personal shuttle service to next railway station
  • WLAN in room
  • Beddings changed every 7 day(s)
  • Pets not allowed
  • Storeroom for skiing equipment
  • Room service from 18:00.00 until 21:00.00
  • Chemist and doctor can be contacted via reception
  • Various daily newspapers available
  • Information material about the hotel, region and local events

Hotel location

Spissstrasse 52, 3920 Zermatt -

Evaluations of Alpen Resort Hotel

Overall 18 ratings, including comments: 8 ratings
8.5 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends

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