Best Western Plus Hotel Bern in Berne - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • WLAN in room

Hotel description Best Western Plus Hotel Bern

Top location in the city center, only 5 minutes walking distance from the train station and 150 metres from the cityparking Metro. Nearby attractions include the famous Clock Tower, Bern Cathedral and the French Church. Ideal for shopping and sightseeing in the Old City of Bern, a UNESCO world heritage site.

Bern is a good starting point for day trips to the Mountains and the lakes, for example lake Thun or lake Biel.

The hotel at the four-star category with 99 functional rooms, Art Nouveau facade with fresh interior design, attracts guests from abroad and inland regulars and passersby.  The pillows and matress has an inside case and offer an optimal protection without chemical additives. It protect from dust and mites. It is suitable for allergic and astmaltic peoble.

The hotel has a spacious 800m2 seminar floor with 8 meeting rooms with day light for 10 to 280 people. The whole house has free WLAN.

The restaurant with bar „Volkshaus 1914“ offers traditional dishes, new created. Stylishly furnished, Art Nouveau combinated with new style.


The visitor´s tax is not included in the room rate and has to be paied at the hotel. The public transport of Berne ((Libero-Zone 100 / 101) is included in the visitor´s tax as well as the transfer from the airport Bern-Belp ((2.) (TK) (V) (12)). The booking confirmation is valid as a transport ticket on the arrival day. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1914, Last complete renovation 1982, Last partial renovation 2004, Number of floors 5, Total number of rooms 99, Number of single rooms 53, Number of double rooms 46, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, No-smoking hotel, No-smoking room 99

AddressShow map

Zeughausgasse 9, 3011 Berne, Switzerland


  • Station (Bern - Bahnhof) 0.68 km
  • City centre (Bern) 0.18 km
  • Airport (Bern Belp Airport (BRN)) 5.46 km
  • Highway (Bern-Wankdorf) 3.0 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Car park is a 5-minute walk away
  • Restaurant(s) 1 open from 11:00.00 until 23:00.00
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 CHF
  • Mobile phone reception
  • WLAN operator Swisscom
  • Breakfast from 06:30 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Hotel staff trained in first aid
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 CHF
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Fridge in 99 rooms
  • Coffee machine/tea-maker in 99 rooms
  • Iron + ironing board in 10 rooms
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Free tea supplies in room

In-house services

  • Pets permitted Fee per day 20 CHF
  • Hotel safe
  • Porter service Cost per item 5,00 CHF
  • Business center
  • Sightseeing tours
  • Laundry service
  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • WLAN in room
  • Room service from 07:00.00 until 22:00.00

Hotel location

Zeughausgasse 9, 3011 Berne -

Evaluations of Best Western Plus Hotel Bern

Overall 293 ratings, including comments: 163 ratings
7.8 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
Corporate customers
4.8 / 10
March 2019

The location of the hotel is great, very very central. The hotel staff were very friendly.

The hotel undergoes massive renovation. What it means for the guests is that to get to your room, you practically go through a construction sight. Works and noise begin some days as early as 7AM (though the hotel states no noise will be done before 8AM). Rooms are very old, small and somewhat warnout. Breakfast is poor for the additional cost (20 CHF)

Corporate customers
7.5 / 10
November 2017


Rooms are older

Corporate customers
7.5 / 10
October 2017

staff at reception

room still wet (late cleaning?) TV broken minibar empty

Corporate customers
8.3 / 10
June 2016

Location is good and staff is nice

The bed is moving a lot and when it rains it makes lots of noise-

Couple over fifty under sixty
3.0 / 10
July 2013

The Japanese wiatress at breakfast - very friednly and effieient

Rooms at the front of the hotel - very noisy! Car Parking arrangement unclear to the reception staff.

6.5 / 10
March 2012

This hotel is in a great location on a quiet street. The hotel staff were friendly enough and the room was very clean, with an ethernet cable to connect to the internet in the room, and wireless access in the foyer.

This hotel is quite expensive. Admittedly Berne is an expensive city, but the room was quite small. I definitely expected a far larger room given the price. The bathroom though was a reasonable size, not huge but large enough and clean. A few little things, the batteries in the TV remote were flat, and we had to ask for the key to the safe as we weren't given this on checking in. Breakfast was not bad, a rather decent selection, although I've enjoyed better breakfasts at other hotels that were far less expensive.

Couple over fifty under sixty
4.8 / 10
October 2010

Fairly quiet location // certainly better than some other nearby ones according to the feedback. Good location with tram or trolley bus to the station or only around 5 or 10 miutes walk

Noisy in corridor. could happen anywhere but i wish hotels would post notices // not everyone is up at midnight. Also we found it a bit tricky to find // seems to have an identity crises with too many names in the title

7.0 / 10
September 2009

The hotel possition is in the Center of city 2 minutes to the Old Town and shopping Center

Soundproof is very bad, need to improof !

Private Solo traveller
7.7 / 10
March 2008

Very professional hotel, clean and staff were excellent.

Room somewhat small for price paid, breakfast service was a little disorganized.

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