Manchester South Hotel Sure Collection by Best Western - 3 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Manchester South Hotel Sure Collection by Best Western

Business hours of reception: 24 hours

Refurbished in 2007, this hotel has great access to the area's major roads, secure car parking, free Wi-Fi access and is within easy reach of the city centre and airport.

The modern Best Western Willowbank Hotel is on the outskirts of the city centre, convenient for the universities, the main conference arenas and the city's entertainment and shopping. Manchester city centre is just 5 minutes away and Manchester Airport is only 15 minutes away.

As well as comfortable, high-standard accommodation at sensible prices, the hotel also offers top quality dining in Coliseum Restaurant. The good facilities include the luxurious Lowry Lounge and the glorious Enigma Bar, which takes Manchester's ‘greats’ as its theme.

The Best Western Willow Bank also features top-class facilities for business including 3 fully refurbished and air conditioned meeting rooms that can accommodate meetings of any size, from 2 to 200 people. All of the meeting rooms are fully equipped with a complete range of audiovisual equipment. Wi-Fi access is available throughout, and the hotel's attractive lounges act as ideal breakout areas. The highly trained and dedicated professional staff can help with every aspect of planning your meeting, conference or event. The hotel is just 5 minutes from the M56 motorway and the city centre.

Here you will find one of the warmest, friendliest welcomes in all of Manchester from a highly trained and hand-picked team.

Please note that this hotel is not accessible for guests in wheelchairs and unfortunately does not have a lift.


Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1900, Last complete renovation 2001, Last partial renovation 2005, Number of floors 2, Total number of rooms 116, of which are suitable as three-bed rooms 8, of which are suitable as four-bed rooms 3, Rooms with connecting door 1, Number of suites (separate rooms) 1, Number of junior suites 2, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Number of luxury rooms 30, Hotel, City hotel, Business hotel, Trade fair/conference hotel, child-friendly hotel, Women's hotel, No-smoking hotel, No-smoking room 4, Hypoallergenic rooms 5, Family rooms available 6, Children's beds/cots 3

AddressShow map

340 Wilmslow Road, M14 6AF Manchester, United Kingdom


  • Station (Manchester - Oxford Road Railway Station) 4.09 km
  • City centre (Manchester) 4.67 km
  • Airport (Manchester Airport (MAN)) 10.21 km
  • Highway (M60) 2.5 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Travelers' checks
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Public Internet terminal Hourly rate 0,00 GBP
  • Hotel-owned car park Fee per 24 hours 5 GBP
  • Car park is directly by hotel
  • Security patrolled car park
  • Parking for women at hotel
  • Marked disabled parking space
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 06:30.00 until 22:00.00
  • Hotel bar
  • Café/bistro
  • Fire alarm
  • Smoke detectors
  • Security guards
  • WLAN with Internet access in lobby Hourly rate 0,00 GBP
  • Mobile phone reception
  • Breakfast

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 GBP
  • Cable TV
  • TV remote control
  • Radio
  • CD player
  • Video machine (VCR)
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Analogue modem connection in 117 rooms
  • Iron + ironing board in 117 rooms
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel

In-house services

  • Pets permitted Fee per day 15 GBP
  • Hotel safe
  • Ice machine
  • Air conditioning in public areas
  • Express check-out
  • Porter service Cost per item 0,00 GBP
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Room service from 00:00.00 until 23:59.00

Hotel location

340 Wilmslow Road, M14 6AF Manchester - Fallowfield

Evaluations of Manchester South Hotel Sure Collection by Best Western

Overall 34 ratings, including comments: 19 ratings
7.3 / 10
Average rating of all hotel guests
88% of all hotel guests would recommend this hotel to their friends
Family with children
8.8 / 10
March 2017

The efficiency, customer care and professionalism of the receptionist when we had a problem with our room // she moved us immediately. We were also adequately compensated and upgraded. We will return to this hotel when next in the area.

Tv and internet not working in second room we were given. We were, however once again adequately compensated.

Corporate customers
6.3 / 10
November 2016

good servce personal

Hotel seems a bit worn down. bathroom had not small amounts of mold around the shower.

8.5 / 10
November 2016

room and bed comfortable, public areas comfortable, some booking issues in the group were speedily sorted, WiFi efficient

shower a bit weak!

Couple under thirty
9.0 / 10
February 2016

Was only one towel so shared

Corporate customers
7.2 / 10
November 2013

Close to lots of resturants and convienent for the customer I visited. It has secure parking and the rooms are functional. We had to stay a second night so got upgraded to a superior room.

The heating was not on when we arrived in the room but this was turned on and warmed up quite quickly.

Corporate customers
5.4 / 10
February 2013

Breakfast good.

Room & bathroom very small. No additional facilities (e.g. swim pool). Problems getting Wifi & TV to work (mostly resolved by staff but would be better if worked straight away).

Corporate customers
8.4 / 10
September 2011

clean and comfortable room. Friendly staff and great breakfast.

Family with children
5.4 / 10
June 2011

This is a convenient hotel for visiting children in university residences.Also, if you pay for secure parking you are able to leave the car at the hotel and take one of the frequent buses into town.

We have stayed at this hotel a couple of times whilst visiting a son at university. However, the rate was very reasonable then and the price/performance ratio excellent.Last weekend with 'Take That' in Manchester and a local festival the rate was double and the hotel was very overpriced.

Couple over fifty under sixty
10 / 10
October 2010

An excellent experience, with an especially good breakfast.

A pity that the car park was an extra charge.

Corporate customers
6.8 / 10
September 2010

Comfortable and sensibly arranged bar - tv if you wanted it and somewhere else if you didnt. Excellent girl on front desk

The shower was TINY - I was there on my own but my husband would not have been able to get into it

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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