Hallmark Inn Chester in Cheshire West and Chester - 3 HOTEL INFO stars

This is what awaits you:

  • Personal daily newspaper for every room
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Hallmark Inn Chester

In the name of our whole team, we welcome you gladly to the Hallmark Inn Chester. Our comfy hotel is conveniently situated a short distance from the station. It doesn't matter whether you're staying for one night or more, you will find ample parking spots available at our cosy hotel. Free Wi-Fi in public areas and complimentary access to a computer terminal (with internet) await you at our hotel. Make yourself at home You can leave your important documents, money or jewellery in the hotel's safety deposit box while you are with us. To reach your fetchingly furnished room on one of the upper floors we recommend you to use the lift. The lobby has video surveillance. Culinary greetings from the kitchen Enjoy the evening in pleasant company, with other guests in our lively hotel bar. We also provide a restaurant in the hotel, where our vegetarian guests will also find something suitable. Where you will stay Enjoy the satellite TV found in each and every hotel room. For your comfort Our hotel includes a convenient phone in all of the hotel rooms for you to keep in contact with your loved ones. Hotel rooms come equipped with coffee making equipment. In all of our hotel rooms we offer an electric water boiler for our guests to make a cup of cocoa. Reception hours: On business days: from 7:00 AM to 11:00 PM and 12:00 AM to 12:00 AM On the weekend: from 7:00 AM to 11:00 PM and 7:00 AM to 11:00 PM

Hotel data

Hotel built in 1881, Last partial renovation 2009, Number of floors 3, Total number of rooms 75, Number of single rooms 13, Number of double rooms 62, of which have 2 separate beds 41, of which have a double bed 53, of which are suitable as three-bed rooms 8, of which are suitable as four-bed rooms 3, Number of junior suites 2, Hotel open all year round, Reception manned at weekends from 07:00, to 23:00, Reception manned at weekends from 07:00, to 23:00, Reception manned from 07:00, to 23:00, Reception manned from 00:00, to 00:00, Earliest check-in 14:00, Latest check-out 11:00, English-speaking staff available during the day, Hotel, City hotel, Station hotel, Business hotel, Trade fair/conference hotel, Holiday hotel, child-friendly hotel, Family hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 75, Family rooms available 8, Children's beds/cots 1

AddressShow map

63 City Road, CH1 3AF Cheshire West and Chester, United Kingdom


  • Station (Chester Train Station) 0.0 km
  • City centre (Chester) 0.75 km
  • Airport (Liverpool John Lennon Airport (LPL)) 15.47 km

Service times

Reception manned at weekends:

7:00 AM to 11:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 GBP
  • Hotel-owned car park Fee per 24 hours 10 GBP
  • Secure parking
  • Restaurant(s) 1 open from 18:30.00 until 23:00.00 Closed monday,tuesday,wednesday,thursday,friday,saturday,sunday
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 GBP Fee per day 0 GBP
  • Breakfast from 07:00 o'clock to 09:30 o'clock
  • Vegetarian food available

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 GBP
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 0
  • Satellite TV
  • TV remote control
  • Desk
  • Telephone by the bed
  • Coffee machine/tea-maker in 75 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with window
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • Additional seating option in bathroom
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Hotel safe
  • Classic concierge service
  • Express check-out
  • Laundry service
  • Personal daily newspaper for every room
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Pets not allowed
  • Room service from 12:00.00 until 21:30.00

Hotel location

63 City Road, CH1 3AF Cheshire West and Chester -

Evaluations of Hallmark Inn Chester

Overall 32 ratings, including comments: 26 ratings
7.1 / 10
Average rating of all hotel guests
Corporate customers
8.8 / 10
December 2018

The staff was very welcoming and supportive and the breakfeast was great.

I had to change rooms because the room I got in the first place was gloomy, noisy and the heating could not be regulated. The second room was quite nice and silent but had no funcioning heating at all. Fortunately, the outside temperatures were not too low, so that was no problem for me.

5.2 / 10
May 2017

Staff were very friendly.

Room needed re-decorating , cobwebs on ceiling , damp smell in hallways. Mugs were not clean. Breakfast - nice selection however it was evident the food had been left out for a while

Solo traveller
7.5 / 10
April 2017

Price was good, staff friendly and helpful. Breakfast good

Room had not been cleaned thoroughly previous guests litter on the floor. No milk for the tea. No biscuits either( not sure if there should have been). Very skimpy on toiletries. Housekeeping needs sorting

Corporate customers
2.2 / 10
April 2017

The reception staff are pleasant and woukd do anything to help you

The cleaning staff need sacked they never hoover your room, they never change the bedding, they only come in make your bed fold used towels up and put them back and expect you not to know. If the hallmark inn expects to survive they either need new cleaners or the cleaning company need struck off

Corporate customers
5.5 / 10
March 2017

Reception staff and night shift people really nice

The cleaners of the room never changed the bedding never hoovered my room, towels tgat were used were just rolled uo and put on shelf for me to use again, sink and bath not cleaned sny day of gge week i stayed.

Couple over fifty under sixty
8.2 / 10
March 2017

We have stayed in a few hotels in different areas in the country for mid-week breaks & I have to say this is the best one yet. A big plus was the superb breakfast & also the location. Keep it up.

The only fault was the fact that the floor boards above us were very creaky & we were woken up each morning at about 6am. Could not find any other fault.

Corporate customers
9.7 / 10
February 2017

The two ladies on reception were just excellent very welcoming and nothing was any trouble for them. Made you feel welcome from entering the hotel. First impressions count and they both were faultless. Breakfast was excellent and the staff helpful and food was excellent good range available. Thanks for a pleasant stay.

Nothing negative about my stay.

Private Solo traveller
7.8 / 10
February 2017

Good quality old furniture in the rooms. Comfortable bed. TV at a good position for viewing from bed. Clean bathroom

As in many old buildings the floors were not quiet and the noise from guests walking above was disturbing

February 2017

clean hotel breakfast lovely

bar cans quiet expensive

8.2 / 10
November 2016

Staff were really friendly

Shower was not good quality

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