Hotel Best Western Empire Palace in Istanbul - 4 HOTEL INFO stars

This is what awaits you:

  • Fruit bowl
  • 1 bottle of mineral water
  • Welcome drink

Hotel description Best Western Empire Palace

Check-in: 02:00 p.m.
Check-out: noon

The Best Western Empire Palace was opened in April 2004 and is located in the heart of the historic Old Town of Istanbul.

The hotel is equipped with luxury decorations offering high quality service. The rooms are designed with the most discerning guests in mind and are appointed with private bath including hair-dryer, direct-dial telephone, free internet access, satellite television, air-conditioning, mini-bar and safe in all rooms.

Our restaurant providing with a marvellous view of the Galata Tower, serves excellent Turkish and international cuisine.

Our hotel was honoured with the Highest Quality Hotel Award 2007.

Information: Best of the Best On February 11th 2008 at the annual meeting of Best Western Turkey, Best Western Empire Palace Hotel became the proud owner of the award Highest Quality Hotel Award 2007 Best Western International recognized the hotel as the best Best Western Hotel in Turkey on base of regular quality assessments, where Best Western Empire Palace hotel has scored a record high performance. The hotel management is eager to continue working even harder in 2008 so that Best Western Empire Palace could reassert its reputation as an example of the high standards of the Best Western brand High-speed wireless Internet access allows guests to catch up with their emails. Traditional Turkish baths are available in the sauna and steam bath; meeting rooms are also on offer. The Best Western Istanbul Empire Palace opened in April 2004 and is located in the heart of the historic, old city part of Istanbul. It is established with the latest luxury decorations inside and offers high quality service. The guest can meet more than their expectations in rooms with the amenities of direct telephone connection, free Internet access, hairdryer, satellite television, air conditioning, minibar, private bath and a safe in all rooms. Our restaurant on the premises, with a marvelous view of the Galata Tower, is ready to give full service of Turkish , International cuisine. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1680, Last complete renovation 2004, Number of floors 6, Total number of rooms 35, Number of single rooms 10, Number of double rooms 15, of which have 2 separate beds 8, of which have a double bed 7, of which are suitable as three-bed rooms 10, of which are suitable as four-bed rooms 4, Rooms with connecting door 2, Number of suites (separate rooms) 2, Number of junior suites 1, Number of apartments 1, Number of rooms with air conditioning 35, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 10:00, Latest check-out 04:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Boutique hotel, Trade fair/conference hotel, No-smoking room 9, Family rooms available 1, Children's beds/cots 1

AddressShow map

Hocapasa Mah. Hudavendigar Cad. No: 17/19, 34110 Istanbul, Turkey


  • Station (İstanbul - Sirkeci Railway Station) 0.19 km
  • City centre (Istanbul) 1.57 km
  • Airport (Atatürk International Airport (IST)) 14.26 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

10:00 AM

Latest check-out:

4:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park
  • Car park is directly by hotel
  • Car park is a 2-minute walk away
  • Secure parking
  • Executive/business floor
  • Restaurant(s) 1 open from 12:00.00 until 00:00.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Sauna Fee 25 EUR
  • Turkish bath Hourly rate 25 EUR
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available

Room facilities

  • WLAN with Internet access in rooms
  • Satellite TV
  • TV remote control
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Room safe
  • Mini-bar
  • Fridge
  • Centrally controlled air conditioning
  • Temperature controls
  • Centrally controlled ventilation
  • Individually controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Plan of emergency exits
  • DSL/broadband Internet access

In-house services

  • Hotel safe
  • Safety deposit boxes at reception
  • Ice machine
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Porter service
  • Free daily newspapers
  • Shuttle service to the airport Fee 25 EUR
  • Business center
  • Secretarial services
  • Car rental
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing service
  • Fruit bowl
  • 1 bottle of mineral water
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • Late check-out (until 3pm local time)
  • WLAN in room
  • Babysitter Hourly rate 10 EUR
  • Limousine service

Hotel location

Hocapasa Mah. Hudavendigar Cad. No: 17/19, 34110 Istanbul - Sirkeci

Evaluations of Best Western Empire Palace

Overall 22 ratings, including comments: 17 ratings
6.8 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
Couple under thirty
8.1 / 10
February 2011

Good promotion price with lots of complimentaries, kind staff, good location for historical sites, clean room.

A bit dry room, not a good view since it's not close to the sea.

Corporate customers
4.6 / 10
August 2009

Familiary atmosphere

My colleague had to stay in a temporary room, actually an office and the room was far too warm because the cooler was not switched on before I putted the key in the keyholder (electrical switch). Some missunderstanding in reading the booking on information caused the lack of room.

Family with children
2.4 / 10
August 2008

staff was very rude we were charged for 4 nights when we only stayed for two! on top of that we called the night of our reservation and they told us that they arent expecting anyone and that we dont have a reservation so booked for the second time (knowing accordng to them that we dont have a reservation) so we can come the next day and we did the next day when we came to check in they told us that it was there mistake and that we did have a reservation but there was a mix up and the manager canceled it saying we wont be charged only to find out during our check out that we are being charged for the cancelation and double booking and we charged for 4 nights instead of 2. our experience in that hotel was horrible they cheated us and we kept fighting for nearly two hours over the issue and we were still wrong this matter needs to be looked into because it is unjust and wrong to go around and accuse guests of lying and then take there money for a mistake that was not their own!

7.4 / 10
November 2007

Very positive is the internet connection in the room for free!!

Room was quite small, but the price also....

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