Hotel Best Western Crystal in Nancy - 3 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Best Western Crystal

Our entire staff would like to proudly welcome you to the Best Western Crystal. The Best Western family cheerfully welcomes you to the Best Western Crystal! The local train station lies very near to the comfortable hotel. Feel free to request the daily newspaper, which will be delivered without charge. Stay connected during your stay, you will have access to Wi-Fi in public areas and an internet terminal, which are of course free of charge. Make yourself at home You can leave valuables at our safe at our hotel's reception. Our lift is available to take you to the upper floors of the cosy hotel. Within the hotel a lobby is included. Where you will stay Check out the hand-held hair-dryer, the easy-to-use air conditioning system, the kettle ideal for preparing a cup of coffee and the TV (cable) that are available in each and every room. Our guests are supplied with rooms equipped with a properly functioning telephone. There is also a radio in each of the hotel rooms. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Number of floors 4, Total number of rooms 58, Number of single rooms 4, Number of double rooms 54, of which have 2 separate beds 16, of which have a double bed 38, of which are suitable as three-bed rooms 3, of which are suitable as four-bed rooms 2, Rooms with connecting door 2, Number of junior suites 2, Number of rooms with air conditioning 58, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, City hotel, Station hotel, Business hotel, Trade fair/conference hotel, family-run hotel, No-smoking hotel, No-smoking room 58, Hypoallergenic rooms 0, Family rooms available 2, Extra-long (over 2m) beds in 0 rooms

AddressShow map

Rue Chanzy 5, 54000 Nancy, France


  • Station (Gare de Nancy) 0.35 km
  • City centre (Nancy) 0.33 km
  • Airport (Metz-Nancy-Lorraine (ETZ)) 42.5 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

5:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Fire alarm
  • Smoke detectors
  • Automatic emergency wake-up alarm
  • Security guards
  • WLAN with Internet access in lobby
  • Door with security lock in 58 rooms
  • Breakfast from 06:30 o'clock to 10:30 o'clock
  • Breakfast for early risers from 06:00 o'clock to 12:00 o'clock
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Hotel staff trained in automated external defibrillator usage (AED)
  • Automated external defibrillator on site (AED)

Room facilities

  • WLAN with Internet access in rooms
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker in 58 rooms
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls in 58 rooms
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 58 rooms
  • Additional seating option in bathroom

In-house services

  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Changing mat for babies
  • Classic concierge service
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 4 day(s)
  • Room service from 00:00.00 until 00:00.00

Hotel location

Rue Chanzy 5, 54000 Nancy -

Evaluations of Best Western Crystal

Overall 76 ratings, including comments: 46 ratings
8.1 / 10
Average rating of all hotel guests
90% of all hotel guests would recommend this hotel to their friends
8.4 / 10
August 2011

Idealy located only 5 minutes from the station and town square. Very near to shops and bars.

Couple over sixty
8.8 / 10
September 2010

Excellent service at reception which helped us make the most of our first visit to Nancy. Very efficient and friendly staff at breakfast.

Couple under thirty
8.5 / 10
January 2010

The hotel was generally very good.

The breakfast was extremely expense and the normal breakfast and express breakfasts were confusing and not clear.

Couple over fourty under fifty
5.4 / 10
November 2007

Hotel is situated in the center close to all shops and restaurants. Hotel itself is OK . . . the room that we were in was small -- standard european in size, nothing special. The room and bathroom were clean. This Hotel is good for an overnight stay.

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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