Hotel Best Western City Ost in Berlin - 3 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Best Western City Ost

The Best Western Hotel City Ost, a three-star hotel, welcomes its guests to the Berlin district of Friedrichshain-Kreuzberg. In addition to the well-known East Side Gallery, the Volkspark Friedrichshain and the Oberbaumbrücke bridge, there are numerous other attractions in the area.


A central location and great transport connections

Best Western Hotel City Ost is located just a minute's walk from the Samariterstraße metro station. Berlin-Tegel Airport is 15 kilometres away. The city centre is around three kilometres away and is easy to reach with public transport. The central location and the numerous clubs, bars and shopping attractions in Friedrichshain-Kreuzberg provide great conditions for a relaxing stay in the cosmopolitan city of Berlin.


Comfortable accommodation in a three-star hotel

The modern rooms are the flagship of the Best Western Hotel City Ost. Stay in one of 140 air-conditioned double rooms which are equipped with satellite TV, free Internet access (LAN) as well as a desk and a safe. Some rooms also come with a flatscreen TV. In the bright bathroom with a shower and toilet, a hair dryer, a vanity mirror and toiletries are available. A crib is also available on request. In the public areas of the hotel you can use the free WiFi connection.


Well taken care of in the mornings

After a great night's sleep, you can get the day off to a great start with the whole family with a wide selection of food from the breakfast buffet. Whether you want to start your day with something hearty, vegetarian or light, put together your own individual breakfast with fresh fruit juices and various egg dishes. In the hotel lobby bar you can end the day relaxing in a cosy atmosphere.


A relaxing holiday for the whole family

Explore Berlin with a rental bicycle which is available from the child- and family-friendly Best Western Hotel City Ost. The friendly staff at the information desk can help you to planning any excursions.

++The city of Berlin charges an overnight stay tax of 5% on the room accommodation rate from 01.01.2014. This tax is already included in all rates. Business travelers are exempted from this tax and pay the tax free rate when showing an adequate verification (e.g. employer certificate). Excluded are contracted corporate net rates. ++++Free WiFi in all of our rooms. +++ Cancellation policy for fairs: 90% of entire stay. A deposit of 90% of the total amount will be charged 6 days prior arrival. +++ Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2007, Last partial renovation 2019, Number of floors 6, Total number of rooms 140, Number of single rooms 5, Number of double rooms 135, of which are suitable as three-bed rooms 12, Number of rooms with air conditioning 140, Hotel open all year round, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, English-speaking staff available during the day, English-speaking staff available at night, Bed-and-breakfast hotel, City hotel, Business hotel, child-friendly hotel, No-smoking hotel, Gay and lesbian-friendly hotel, VARTA certified business hotel 408863, No-smoking room 140, DEHOGA Rating 3, DEHOGA Rating valid until 2019-01-31

AddressShow map

Frankfurter Allee 57 - 59, 10247 Berlin, Germany


  • Station (Berlin Hauptbahnhof) 6.59 km
  • City centre (Alexanderplatz) 3.5 km
  • Airport (Berlin-Tegel International Airport (TXL)) 13.02 km
  • Highway (A100 - Stadtring Berlin - Buschkrugallee) 5.87 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0,00 EUR
  • Hotel-owned car park Fee per 24 hours 12,00 EUR
  • Car park is directly by hotel
  • Car park is a 1-minute walk away
  • Marked disabled parking space
  • Restaurant(s) 1 open from 06:30.00 until 11:00.00 and from 07:00 until 11:00.00
  • Hotel bar
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0,00 EUR
  • Door with spy-hole in 140 rooms
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Breakfast for early risers from 06:30 o'clock to 07:00 o'clock
  • Vegetarian food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0,00 EUR Cost per day 0,00 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 5
  • Satellite TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Fridge in 75 rooms
  • Coffee machine/tea-maker in 140 rooms
  • Centrally controlled air conditioning
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Heated towel rack in bathroom
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access in 140 rooms
  • TV with international news channel
  • Water boiler in room
  • Free tea supplies in room

In-house services

  • Pets permitted Fee per day 10 EUR
  • Hotel safe
  • Vending machine for beverages
  • Ice machine
  • Air conditioning in public areas
  • Baby monitor available
  • Free daily newspapers
  • Sightseeing tours
  • Laundry service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Beddings changed every 3 day(s)

Hotel location

Frankfurter Allee 57 - 59, 10247 Berlin - Friedrichshain

Evaluations of Best Western City Ost

Overall 362 ratings, including comments: 198 ratings
8 / 10
Average rating of all hotel guests
89% of all hotel guests would recommend this hotel to their friends
Corporate customers
7.6 / 10
January 2013

wifi internet was not very functional

Couple over thirty under fourty
4.4 / 10
June 2011

Idealy situated in a interesting part of the city.

Unfriendly staff, breakfast not worth the money. Broken elevator did not get repaired for a long time. Air condition was broken.

Couple over thirty under fourty
4.6 / 10
November 2010

New furniture, pleasant design. Location very good, many interesting bars, etc. in the area.

Rooms too small, not even a minibar. Wardrobe way too small for double-room. Breakfast sub-standard. Lounge area very small and not comfortable. Parking area not really closed off, therefore not safe. Handling of entrusted bags unacceptable.

8.8 / 10
June 2010

The hotel is nice and quite. The rooms are large and functional. Very close from the subway.

Too far from the town center as we were always obliged to go to Alexander platz before going somewhere else.

Private Solo traveller
9.6 / 10
May 2010

Very comfortable and clean hotel. Very good selection of food for breakfast

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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