Best Western Plaza Hotel Hamburg - 4 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel description Best Western Plaza Hotel Hamburg

We would like to enthusiastically welcome you to the Best Western Amedia. When you stay at a hotel that is a part of the Best Western family you can be certain that all of your needs will fulfilled. You can leave your car in one of the many parking spots while you are staying in the hotel. For the convenience of our hotel quests, car parking space is available at the hotel on request. A free bottle of water awaits you on arrival. We have an Internet terminal at the hotel which you can use free of charge. In addition, there is free Wi-Fi in public areas. Make yourself at home Your valuable items will be stored securely in our safe at reception. We have a lift for convenient access to the fetchingly furnished rooms on the upper floors. We have video surveillance in our lobby. A garden terrace is also provided. Culinary greetings from the kitchen We also serve a variety of dishes in the hotel's restaurant. The menu there offers not only great meals for both vegetarian and diabetic clients but also nutritious wholesome whole grain dishes. Once your hunger is satisfied, head towards the hotel's bar to quench your thirst. Where you will stay All the guests appreciate having their own radio, blow-dryer, safety deposit box and work desk that are available in every room. There is a minibar stocked with mouth-watering goodies, a properly functioning landline and cable television in all of our hotel rooms. Satellite TVs can be found in each and every room. Internet TV is available in your room. Important world-wide news are available in your room's newspaper. Coffee making facilities are available in your room. For your comfort soft bathrobes await you in your room's bathroom. You can slip one on after you're done showering and then dry your hair with the hair-dryer provided. Soundproof windows are a feature in all rooms at our hotel. In between your other planned activities take some time and use the paths provided to go for a walk. FREE MEDIA Complimentary wifi Complimentary landline calls in 24 countries worldwide This is a non-smoking hotel Please note that as of 1st January 2013, the City of Hamburg charges a special tax (KTT) for all private bookings. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2010, Number of floors 4, Total number of rooms 165, Number of single rooms 0, Number of double rooms 165, Hotel open all year round, Reception manned at weekends from 06:00, to 23:00, Reception manned from 06:00, to 23:00, Earliest check-in 15:00, Latest check-out 12:00, English-speaking staff available during the day, English-speaking staff available at night, Hotel, City hotel, Business hotel, Trade fair/conference hotel, Airport hotel, Family hotel, No-smoking hotel, Gay and lesbian-friendly hotel, VARTA certified business hotel 701072, No-smoking room 165

AddressShow map

Alsterdorfer Strasse 575a, 22337 Hamburg, Germany


  • Station (Hamburg Hbf) 7.66 km
  • City centre (Hamburg) 1.39 km
  • Airport (Hamburg Airport (HAM)) 3.15 km
  • Highway (A24 - Hamburg-Horn) 7.17 km

Service times

Reception open:

7:00 AM to 12:00 AM

Reception manned at weekends:

7:00 AM to 12:00 AM

Earliest check-in:

4:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express
  • Electronic cash

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal Hourly rate 0 EUR
  • Hotel-owned car park Fee per 24 hours 18 EUR
  • Car park is directly by hotel
  • Secure parking
  • Marked disabled parking space
  • Garage in the hotel Fee per 24 hours 18 EUR
  • Coach parking space at hotel
  • Restaurant(s) 1 open from 11:00.00 until 23:59.00
  • Hotel bar
  • Café/bistro
  • Open-air restaurant/beer garden, etc.
  • Garden terrace
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • WLAN with Internet access in lobby Hourly rate 0 EUR
  • Mobile phone reception
  • Breakfast from 06:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Wholefood available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights
  • Emergency back-up generators
  • Hotel staff trained in first aid

Room facilities

  • WLAN with Internet access in rooms Hourly rate 0 EUR
  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 2
  • Cable TV
  • Satellite TV
  • TV remote control
  • Internet TV
  • Radio
  • Desk
  • Seating area
  • Separate luggage store
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Temperature controls
  • Individually controlled ventilation
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • DSL/broadband Internet access
  • TV with international news channel
  • Water boiler in room

In-house services

  • Pets permitted Fee per day 12,00 EUR
  • Hotel safe
  • Air conditioning in public areas
  • Classic concierge service
  • Express check-out
  • Business center
  • Laundry service
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of an Internet terminal at the hotel
  • WLAN in room

Hotel location

Alsterdorfer Strasse 575a, 22337 Hamburg - Ohlsdorf

Evaluations of Best Western Plaza Hotel Hamburg

Overall 667 ratings, including comments: 376 ratings
8.2 / 10
Average rating of all hotel guests
92% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.2 / 10
December 2019

A complimentary bottle of water is welcome after a long journey.

Although a small desk is provided, the ´´chair´´ is inadequate and makes working uncomfortable.

Corporate customers
8.8 / 10
July 2019

Sehr nah an der S/U-Bahn station.

Kühlschrank funktioniert nur wenn man im Zimmer ist

Corporate customers
8.6 / 10
July 2019

so close to the S-Bahn Station.

refrigerator only works when you enter your hotel key (pretty much when you are inside the room, only).

Corporate customers
10 / 10
July 2019

Convenient location to Lufthansa Basis

Corporate customers
9.2 / 10
May 2019

Very convenient location: literally 1 min walk from S1 railway line. Friendly and helpful staff. Calm. Rooms are pretty spacious

For the price - best solution for a stay nearby the airport. So no cons for me

Corporate customers
9.0 / 10
April 2019

Young guests running around the floor and knocking at my door until 12:40 am.

Corporate customers
7.2 / 10
March 2019

Very close to the airport

Not very suitable for long stays

Corporate customers
6.0 / 10
February 2019


Decorative paintings can be flowers or landscape instead of portrait's...

Corporate customers
8.5 / 10
February 2019

Very good location and convenient for the train station and airport.

Corporate customers
9.8 / 10
January 2019

-very close to the HVV station, - quiet, - very clean,

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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