Hotel Benelux in Aachen - 3 HOTEL INFO stars

This is what awaits you:

  • Use of an Internet terminal at the hotel
  • Late check-out (until 3pm local time)
  • WLAN in room

Hotel description Benelux

Business hours of reception: 24 hours


Breakfast and Wi-Fi access are includet in the room price at the Hotel Benelux .


Aachen is a city in the heart of Europe and Hotel Benelux is the oasis in the centre of this imperial city. The hotel offers a central location, pleasant tranquillity and an excellent service. Aachen's outstanding sights and attractions like the Old Town with cathedral, the city hall, pedestrian areas, a shopping centre and numerous museums are all nearby.


We present state-of-the-art rooms, breakfast, restaurant, fitness room, roof garden with pavilion and a hotel-owned car park.


The hotel consists of 4 floors and 2 of them provide non-smoking rooms.

Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 1960, Last complete renovation 2000, Last partial renovation 2015, Number of floors 4, Total number of rooms 33, Number of single rooms 15, Number of double rooms 18, of which have 2 separate beds 1, of which are suitable as three-bed rooms 4, Hotel closed from 2009-12-23, to 2010-01-04, Reception manned 24 hours a day, Earliest check-in 00:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, Bed-and-breakfast hotel, City hotel, Trade fair/conference hotel, family-run hotel, child-friendly hotel, Gay and lesbian-friendly hotel, VARTA certified business hotel 12547, No-smoking room 33, Children's beds/cots 2, DEHOGA Rating 3, DEHOGA Rating valid until 2019-05-31

AddressShow map

Franzstr. 21, 52064 Aachen, Germany


  • Station (Aachen Hauptbahnhof) 0.57 km
  • City centre (Aachen) 0.56 km
  • Airport (Maastricht Aachen Airport (MST)) 27.09 km
  • Highway 0.0 km

Service times

Reception open:

0:00 AM to 24:00 PM

Reception manned at weekends:

0:00 AM to 24:00 PM

Earliest check-in:

12:00 AM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park Fee per 24 hours 8,00 EUR
  • Car park is directly by hotel
  • Secure parking
  • Parking for women at hotel
  • Garage in the hotel Fee per 24 hours 8,00 EUR
  • Garage is a 0-minute walk away
  • Secure parking for bicycles/motorbikes
  • Restaurant(s) 1 open from 11:00.00 until 15:00.00 and from 18:00 until 23:00.00
  • Roof garden
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • WLAN with Internet access in lobby
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Vegetarian food available
  • Diabetic food available
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel complies with country/state/local fire laws
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Parking area equipped with lights

Room facilities

  • WLAN with Internet access in rooms Provider fair spot
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Soundproof windows
  • Windows for opening
  • Make-up mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathroom with window
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Large dogs permitted Fee per day 5,00 EUR
  • Pets permitted Fee per day 5,00 EUR
  • Hotel safe
  • Express check-out
  • Free daily newspapers
  • Laundry service
  • Shoe-polishing service
  • Shoe-polishing machine
  • Use of an Internet terminal at the hotel
  • Late check-out (until 3pm local time)
  • WLAN in room
  • Towels changed every 1 day(s)
  • Beddings changed every 3 day(s)

Hotel location

Franzstr. 21, 52064 Aachen - Zentrum

Evaluations of Benelux

Overall 428 ratings, including comments: 226 ratings
7 / 10
Average rating of all hotel guests
81% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.8 / 10
January 2019

The location is great for city-center and historic sites, restaurants. The garden terrace is very nice in Summer.

Some rooms a bit cramped Bathroom faucet dripped Still has old German ´´backward-toilets´´ Parking is limited and expensive Friendliness/Competence. Reception staff is good. Breakfast has good and bad days.

Corporate customers
7.7 / 10
July 2018

The rooftop garden. Noise level low if overlooking this (not on the street side). Central location in Aachen Well-functioning shower Freshly-squeezed orange juice for breakfast Friendly and helpful at reception

Room a bit cramped Ancient German ´´backwards toilets´´ Not always so friendly and helpful at breakfast

Corporate customers
9.0 / 10
May 2017

The help from the front office staff.


Corporate customers
8.5 / 10
October 2016

good value for money

less power outlets in room to charge devices. i used the one which was connected to lamps // )

Corporate customers
4.7 / 10
October 2016

Viel zu kleines Zimmer, kein Parkplatz am Hotel.

Corporate customers
10 / 10
June 2016



Corporate customers
5.7 / 10
November 2014

Close to Super market and restaurant

narrow room & poor breakfast

Corporate customers
7.0 / 10
March 2014

Nice location, Very friendly and good service

Very limited items for Breakfast and Its Al-Cate no Buffet.

Private Solo traveller
5.0 / 10
December 2012

Staff very helpful and friendly

I had a 1 bedroom. 1 small bed. Bathroom extremely small and inconvenient. Not recommandable. Therefore relation quality and price (99 Euro) not given in my opinion.

Private Solo traveller
7.2 / 10
September 2012

Helpful, friendly staff. Much appreciated.

Room was a little bit cold at times - nothing too serious. Breakfast items would have been immeasurably improved by offering a Nuernberger Bratwuerste or Speck option! The cold Fleischaufschnitte (?) were good, but not sufficient.

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