Hotel BANYAN TREE MAYAKOBA in Quintana Roo - 5 HOTEL INFO stars

This is what awaits you:

  • Parking directly by the hotel
  • Bike rental
  • Welcome drink

Hotel description BANYAN TREE MAYAKOBA

In the name of our entire team, we welcome you proudly to the BANYAN TREE MAYAKOBA. When you stay at a hotel that is a part of the Banyantree Hotels & Resorts family you can be certain that all of your needs will fulfilled. Golf Hotels are plentiful, but this one is a prime example of its type. It has all of the advantages you would expect, and more. It doesn't matter whether you're staying for one night or more, you will find plenty of parking spaces available at our cosy hotel. Free for you Enjoy a complimentary welcome drink on arrival. Our hotel provides daily newspapers, free of charge, for its visitors. If you are arriving by car, we have free parking directly at the hotel. A free internet terminal and free Wi-Fi service is provided to guests. Make yourself at home The helpful reception staff will always be ready to assist. Access to the upper floors is made easy by our lift. The lobby has video surveillance. Our hotel welcomes families with children. There is a play area for your little ones and families can be accommodated together in non-smoking rooms. Please let us know the composition of your party at the time of booking. Culinary greetings from the kitchen Meet your friends and family at the bar or at our hotel's restaurant. The chef there also caters for our vegetarian visitors. Where you will stay Enjoy your air-conditioned guest room which includes a minibar, a desk, cable TV and coffee making facilities. Our hotel provides a safe for the use of its clientele. A convenient telephone is included in all our hotel rooms. Bathrooms feature a shower, a bathtub and a hairdryer. Your bathroom's complimentary house coats are at your ready when you get out of the shower. Your hotel room's bathroom also provides a hand-held hair-dryer. Relax or be active The sauna and solarium are popular with the hotel's visitors. Archery is one of the leisure activities available at the hotel and is very well-liked among our hotel's guests. Perfect for private getaways, family trips and group events, the Banyan Tree Mayakoba offers 116 villas, ranging from romantic Bliss and Serenity Pool Villas to Family Residences and Ocean Front Villas. All include outdoor areas with private pools and terraces. Inspired by the interior courtyards of houses in the Far East, each villa is discreetly built to blend with the landscape, integrating the interiors and their idyllic surroundings. East meets West in every subtle detail, from the fragrance of flowers encircling your villa, to the softness of a kimono, fine linens and essential oils on your skin. Here, even world-weary guests discover the eloquence of tranquility. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Total number of rooms 118, Number of single rooms 118, Number of double rooms 118, Reception manned 24 hours a day, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Holiday resort, Spa hotel, Beach hotel, child-friendly hotel, Golf hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 118

AddressShow map



  • City centre (Playa del carmen) 10.0 km
  • Airport (Cancun International Airport) 40.0 km

Service times

Reception open:

12:00 AM to 12:00 AM

Reception manned at weekends:

12:00 AM to 12:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Public Internet terminal
  • Hotel-owned car park
  • Restaurant(s) 4
  • Hotel bar
  • Children's playground
  • Outdoor swimming pool
  • Sauna
  • Solarium
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Security guards
  • Mobile phone reception
  • Fitness centre
  • Vegetarian food available
  • Hotel complies with country/state/local fire laws
  • Building meets all current local, state and country building codes
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Hotel staff trained in first aid
  • Hotel staff Red Cross Certified in CPR

Room facilities

  • Easy access for wheelchairs
  • Wheelchair-friendly rooms in accordance with DIN 18024, 18025 Number 1
  • Cable TV
  • TV remote control
  • CD player
  • Desk
  • Seating area
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Mini-bar
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • DSL/broadband Internet access

In-house services

  • Pets permitted
  • ATM
  • Free daily newspapers
  • Shuttle service to the airport Fee 370 USD
  • Business center
  • Sightseeing tours
  • Parking directly by the hotel
  • Bike rental
  • Welcome drink
  • Use of an Internet terminal at the hotel
  • WLAN in room
  • Babysitter

Hotel location



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