Hotel Ascott Midtown in Suzhou - 5 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel

Hotel description Ascott Midtown

Our entire staff would like to warmly welcome you to the Ascott Midtown. When you stay at a hotel that is a part of the Ascott The Residence family you can be confident that all of your needs will fulfilled. There are lots of parking spaces available to guests of our hotel. Hotel guests can take advantage of our convenient car parking space. Please request when making a booking. Free for you A free bottle of water awaits you on arrival. All hotel guests have free access to the sauna. Free parking is available at the hotel. Access to the WiFi connection is available from the public areas in the hotel. Make yourself at home The our talented staff at the reception of our quaint hotel will be happy to assist you 24/7 while you are staying in the hotel. We provide a lift for convenient access to the homey rooms on the upper floors. We have video surveillance in our lobby. The hotel is also equipped with a roof-top garden. Families with children are always gladly received in the handsome hotel, as a children's play area and non-smoking rooms are available for our clientele. Please make any requests at the time of booking. Where you will stay The hotel rooms naturally have a hand-held hair-dryer, cable TV with plenty of entertaining programmes, air-conditioning and coffee-making facilities. Our hotel's guests enjoy the fact that international newspaper await them in their room. For your comfort Our hotel features a convenient phone in all of the hotel rooms for you to keep in contact with your loved ones. During your stay we have a coffee maker, a fridge, a microwave and a kitchenette in each of our guest rooms. All rooms in our hotel are equipped for your convenience with a trouser press. Relax or be active We propose you try out the sauna. Our guests are invited to use the modern fitness room. Ideally located in Suzhou Industrial Park, enjoys a convenient location as part of Vanke Midtown mixed-use development that includes restaurants, recreational, retail and leisure amenities Value-added tax (VAT) will be implemented in China with effect from May 1 2016. Should VAT be administered during time of stay, guest will be liable to the payment of VAT rates applied to room and miscellaneous charges. Gym facilities and service enhancement In order to enhance your workout experience, we will be working together with professionals in gym services starting by the middle of Aug. This partnership will be beneficial to all our guests as our partner will bring in more gym facilities, create larger workout spaces and provide private workout courses for an affordable fee. Hence, the gymnasium will be temporary closed for the upgrade from the 25th of July to the 12th of August, 2016 Despite of the upgrade, the swimming pool will still available at your disposal. We are sorry for all the inconvenience caused and we thank you for your kind understanding. If you need any further information, please contact with Guest Service at extension ‘0’. Reception hours: Every day: from 12:00 AM to 12:00 AM

Hotel data

Hotel built in 2014, Last complete renovation 2014, Last partial renovation 2014, Number of floors 30, Total number of rooms 169, Number of single rooms 169, Number of double rooms 169, of which have 2 separate beds 18, of which are suitable as three-bed rooms 4, Number of apartments 169, Reception manned 24 hours a day, Earliest check-in 14:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Boarding house, City hotel, Apartment/Suite hotel, Suite hotel, No-smoking room 70

AddressShow map

No. 229, Zhongxin West Avenue, 215021 Suzhou, China


  • Station (Suzhou - Railway Station) 4.84 km
  • City centre (Suzhou) 6.4 km
  • Airport (Shanghai Hongqiao International Airport (SHA)) 66.1 km

Service times

Reception open:

1:00 AM to 1:00 AM

Reception manned at weekends:

1:00 AM to 1:00 AM

Earliest check-in:

3:00 PM

Latest check-out:

1:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express
  • Japan Credit Bureau (JCB Intl.)
  • China UnionPay credit card

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Hotel-owned car park
  • Executive/business floor
  • Roof garden
  • Children's playground
  • Indoor pool open from 10:00.00 until 22:00.00
  • Sauna
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Sprinkler system
  • Automatic emergency wake-up alarm
  • Video surveillance of entrances
  • Video surveillance of hotel lobby
  • Video surveillance of hallways
  • Security guards
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Hotel staiways ventilated
  • Hotel complies with country/state/local fire laws
  • Visual alarms for the Deaf/Hard of Hearing in public areas
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways
  • All guest rooms equipped with sprinklers
  • All hallways equipped with sprinklers
  • Emergency exits for each floor
  • Guest rooms accessed by interior entrances
  • Building meets all current local, state and country building codes
  • Guest room doors self closing
  • Parking area equipped with lights
  • Video surveillance recorded 24 hrs a day
  • Emergency back-up generators
  • Chopsticks in hotel restaurant

Room facilities

  • WLAN with Internet access in rooms
  • Easy access for wheelchairs
  • Cable TV
  • CD player
  • Desk
  • Seating area
  • Telephone by the bed
  • Telephone on the desk
  • Telephone in the bathroom
  • Voicemail
  • Room safe
  • Kitchenette
  • Fridge
  • Coffee machine/tea-maker
  • Microwave oven
  • Ironing machine for pants
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Full-length mirror
  • Hairdryer
  • Bathroom with bathtub
  • Bathroom with shower
  • Bathrobes
  • Emergency information
  • Plan of emergency exits
  • TV with international news channel
  • Complimentary slippers provided in room
  • Chinese TV channel

In-house services

  • 1 bottle of mineral water
  • Personal daily newspaper for every room
  • Parking directly by the hotel
  • Free use of the sauna
  • WLAN in room
  • Adaptor for Chinese/US plugs

Hotel location

No. 229, Zhongxin West Avenue, 215021 Suzhou - Industrial Park

Evaluations of Ascott Midtown

Overall 21 ratings, including comments: 16 ratings
9 / 10
Average rating of all hotel guests
100% of all hotel guests would recommend this hotel to their friends
Corporate customers
8.5 / 10
August 2019

Good location. Easy to visit many attraction in Suzhou. Near bus stop(only few meter), 800 m to the metro station. Location in a mall so it is very easy for dinner, lunch.

Far from company so it takes 45m from hotel to company.

Corporate customers
10 / 10
July 2019


Nothing in particular

Corporate customers
9.8 / 10
December 2019

Very good interior, very good location (shopping malls/restaurant nearby), very nice staff & good breakfast


Corporate customers
7.5 / 10
October 2017

Room space so big, no need prepare for readiness from home, you get everything inside the room for your, which includes cooking.

Communication need to improve

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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