Altstadt Hotel in Heidelberg - 3 HOTEL INFO stars

This is what awaits you:

  • WLAN in room

Hotel description Altstadt Hotel

Business hours of reception:   from 07:00 a.m. to 10:00 p.m.  (Monday - Saturday)   from 08:30 a.m. to 08:00 p.m.  (Sunday)

The charming Altstadt Hotel is set in the picturesque city of Heidelberg, close to the Neckar River. Experience the city´s impressive surroundings and the beautiful landscape and enjoy the hospitality and comfort offered at this hotel.

The modern equipped bedrooms provide shower and WC, hair-dryer, cable-TV, mini bar safe and internet access.

Indulge in our rich breakfast buffet, in summer served in our courtyard. Visit the restaurants in the hotel´s proximity, which offer national and international dishes. There will be food to suit everybody´s taste.

The hotel´s surroundings provide a variety of excursion destinations such as the Barockschloss castle or the Dom Neckartal cathedral.

Rezept. Mo - Sat 7:30 to 20:00 Sun Clock 7:30-12:00 open. Check always possible with your booking number. Telephone contact daily : 7:00 -22:30 Clock Reception hours: On business days: from 7:00 AM to 8:00 PMOn the weekend: from 8:00 AM to 12:00 PM

Hotel data

Hotel built in 1904, Last complete renovation 2006, Last partial renovation 2009, Number of floors 3, Total number of rooms 18, Number of single rooms 6, Number of double rooms 12, Number of suites (separate rooms) 2, Number of apartments 1, Hotel closed from 2009-01-01, to 2009-01-12, Hotel closed from 2009-12-18, to 2009-12-31, Reception manned at weekends from 08:00, to 12:00, Reception manned from 07:00, to 20:00, Earliest check-in 14:00, Latest check-out 11:00, English-speaking staff available during the day, Number of luxury rooms 11, Number of business rooms 7, Bed-and-breakfast hotel, City hotel, No-smoking hotel, No-smoking room 18, Hypoallergenic rooms 2, Family rooms available 3, Children's beds/cots 1

AddressShow map

St. Anna Gasse 9, 69117 Heidelberg, Germany


  • Station (Heidelberg Hbf) 1.6 km
  • City centre (Heidelberg) 1.3 km
  • Airport (Frankfurt am Main International Airport (FRA)) 69.49 km
  • Highway (A656 - Bergheimer Straße) 1.84 km

Service times

Reception open:

7:00 AM to 8:00 PM

Reception manned at weekends:

8:00 AM to 12:00 PM

Earliest check-in:

2:00 PM

Latest check-out:

11:00 AM

    Accepted payment methods

  • Visa
  • Eurocard/MasterCard
  • Electronic cash
  • Billing to corporate account possible

Hotel facilities

  • Garage is a 2-minute walk away
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • WLAN with Internet access in lobby
  • Mobile phone reception
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel has emergency lighting
  • Audible smoke alarms in guest room
  • Audible smoke alarm in hallways

Room facilities

  • WLAN with Internet access in rooms
  • Cable TV
  • TV remote control
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Telephone on the desk
  • Room safe
  • Mini-bar
  • Windows for opening
  • Hairdryer
  • Bathroom with shower
  • Plan of emergency exits
  • TV with international news channel

In-house services

  • Washing machine for guests
  • Car rental
  • Sightseeing tours
  • WLAN in room
  • Limousine service

Hotel location

St. Anna Gasse 9, 69117 Heidelberg - Altstadt

Evaluations of Altstadt Hotel

Overall 102 ratings, including comments: 68 ratings
7.4 / 10
Average rating of all hotel guests
7.8 / 10
September 2015

no elevator, refrigerator or security safe in the room. The bed was sinking to one side and I slid out of bed when trying to get up. In Germany they use a quilt instead of a blanket and its inside of a sheet-like case. I'm a big person so the quilt was too small but not the hotels fault ...its like that and every hotel in Germany.

Corporate customers
4.4 / 10
December 2013

location in the center of the city

incompetent indifferent staff, ´´forgot´´ to let know that breakfast was included to the room price, in the booking confirmation was written that excluded. turn out to be that it is impossible check out early, you have to pay for the rest days.

Corporate customers
8.2 / 10
December 2013

Good location, basically safe environment, price is cheaper than Golden Rose next door // offers SAP shuttle bus service (not for free).

Has no elevator // No reception after 8 pm // no drinking water in the kitchen // no porridge for breakfast, little variety in breakfast // receptions are not as kind as those in Golden Rose. Had problem using my VISA card, which I could use in DM and H&M. Fortunately, I carried enough cash.

Corporate customers
8.8 / 10
November 2012

The breakfast was uncommonly rich for a small hotel like this

the pillow is too soft, but I guess this is a common feature of Northern European hotels

Corporate customers
7.1 / 10
April 2012

Great location! Right in the center of town. Simple and functional place to stay.

No facilities in the room such as kettle, ironing board etc. They do have a hair dryer and a mini fridge though. Internet access has to be paid for. Breakfast is prtially served by the hotel staff, rather than fully self-served, which is fine.

Corporate customers
7.1 / 10
July 2009

Staff very pleasant

No air conditioning in the room, in the heart of Summer, room was roasting. Internet is an added expense.

Corporate customers
7.8 / 10
September 2007

Locatad in the center, but rather quiet.

Only 1 small pillow is on the bed. The breakfast starts only at 7.30 (better at 7). Difficult to bring luggage to the 3 floor. The light is not always on at the stairs. TV is very small.

Corporate customers
5.8 / 10
September 2007

Hotel is near the main street market and the resturants. So, shopping and dinning is possible at walking distance.

Unable to use your phone card to dial out. 0 800 numbers are blocked from usage. No shampoo or conditioner in the bathrooms and bathrooms are very small. No room service available and receptionist is only available from 7 am to 8 pm.

Corporate customers
4.2 / 10
July 2007

No mini bar and no night time reception. Noisy room.

7.7 / 10
July 2007

no parking provided

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