Acquarello Swiss Quality Hotel in Lugano - 3 HOTEL INFO stars

This is what awaits you:

  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • WLAN in room

Hotel description Acquarello Swiss Quality Hotel

Check-in: 03:00 p.m. 

Check-out: 11:00 a.m.

The Acquarello Swiss Quality Hotel is positioned in the very heart of Lugano, close to the lake and at the foot of the funicular which operates between the main square and the railway station. Partly renovated in spring 2002, the hotel welcomes guests all year round.

The 59 rooms were completely renovated in 2002 and all have shower, WC, comfortable beds, radio alarm clock, TV and telephone with ISDN-connection.

The restaurant offers light lunches and snacks for the busy guest, plus typical regional cuisine, vegetarian dishes and local specialities.

Furthermore, the hotel has rooms suitable for seminars, meetings, conferences, cocktails and business dinners.

DOGS ARE ALLOWED in the hotel (max. 1 per room, max. 10 Kg.) but not in the restaurant (+ SFR. 10.00 daily). Bike friendly hotel Reception hours: On business days: from 7:00 AM to 11:00 PMOn the weekend: from 7:00 AM to 10:00 PM

Hotel data

Hotel built in 1954, Last complete renovation 2002, Last partial renovation 2015, Number of floors 5, Total number of rooms 59, Number of single rooms 22, Number of double rooms 37, of which have 2 separate beds 37, of which have a double bed 22, of which are suitable as three-bed rooms 4, of which are suitable as four-bed rooms 2, Rooms with connecting door 0, Number of rooms with air conditioning 59, Hotel open all year round, Reception manned at weekends from 07:00, to 18:00, Reception manned from 07:00, to 18:00, Earliest check-in 15:00, Latest check-out 11:00, Multilingual staff on hand 24 hours a day, Bed-and-breakfast hotel, City hotel, family-run hotel, Cycling/biker hotel, Hiking hotel, No-smoking hotel, Gay and lesbian-friendly hotel, No-smoking room 59, Family rooms available 2, Children's beds/cots 3

AddressShow map

Piazza Cioccaro 9, 6900 Lugano, Switzerland


  • Station (Lugano - Railway Station) 3.0 km
  • City centre (Lugano) 0.09 km
  • Airport (Malpensa International Airport (MXP)) 44.99 km
  • Highway (Lugano Sud) 0.0 km

Service times

Reception open:

8:00 AM to 7:00 PM

Reception manned at weekends:

8:00 AM to 7:00 PM

Earliest check-in:

4:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Elevator
  • Public Internet terminal Hourly rate 0 CHF
  • Car park is directly by hotel
  • Car park is a 3-minute walk away
  • Restaurant(s) 1 open from 07:00.00 until 10:00.00
  • Hotel bar
  • Sauna
  • Solarium
  • Fitness room
  • Fire alarm
  • Smoke detectors
  • Video surveillance of entrances
  • Video surveillance of hallways
  • WLAN with Internet access in lobby Fee per day 0 CHF
  • Mobile phone reception
  • Fitness centre Fee 0 CHF
  • WLAN operator Swisscom
  • Breakfast from 07:00 o'clock to 10:00 o'clock
  • Smoke detectors in all rooms
  • Hallways equipped with fire exstinguishers
  • Hotel complies with country/state/local fire laws
  • Hotel auto linked to fire station (Alarm automatically notifies fire station)

Room facilities

  • WLAN with Internet access in rooms Provider swisscom
  • Cable TV
  • TV remote control
  • Radio
  • Desk
  • Separate luggage store
  • Telephone by the bed
  • Room safe
  • Coffee machine/tea-maker in 59 rooms
  • Soundproof windows
  • Windows for opening
  • Full-length mirror
  • Hairdryer
  • Bathroom with shower
  • Plan of emergency exits

In-house services

  • Hotel safe
  • Vending machine for beverages
  • Ice machine
  • Washing machine for guests
  • Shoe-polishing machine
  • 1 bottle of mineral water
  • Use of the public transport network valid for the whole stay
  • WLAN in room
  • Towels changed every 1 day(s)
  • Room service from 07:30.00 until 17:30.00

Hotel location

Piazza Cioccaro 9, 6900 Lugano -

Evaluations of Acquarello Swiss Quality Hotel

Overall 178 ratings, including comments: 112 ratings
6.7 / 10
Average rating of all hotel guests
82% of all hotel guests would recommend this hotel to their friends
Corporate customers
9.2 / 10
May 2019

Very nice hotel in the city centre, railway station very close, cable car ticket included in price, very friendly staff.

Couple over sixty
6.3 / 10
May 2014

Downtown location

The hotel is located on a square not accessible by car and they did not mention this in the reservation so my car navy system instructed always to enter an area allowed only for pedestrians and I never found the hotel. I had to stop the car in a parking house and work around to ask for directions to get there. Beside the hotel is a cable car, very noisy from 05:00 h AM rtill 11:00 h PM and outside the room dor was the noisy machinery of the elevator. We could not sleep that night. Bad choice for old people.

Corporate customers
7.8 / 10
March 2014

Best location in Lugano in terms of reaching every direction you want to go... So if you don't care about the view of the lake much this is the best value for the money for a comfortable stay in a reasonable hotel.

Corporate customers
7.5 / 10
May 2010


next to a noisy cable car

6.5 / 10
December 2009

Very beautiful city,Worth seing!

no hair dryer in the bathroom, which is awful,,but i think that on hotel description there was written that there was

Couple over fourty under fifty
5.1 / 10
August 2009

It should be made more obvious to potential guests that a funicular railway runs directly through the middle of the hotel.

1.3 / 10
July 2009


VARY rude staff noisy bad breakfast NOT WORTH THE MONEY

Corporate customers
7.5 / 10
March 2009

free wifi, great location, friendly staff in the morning, very decent breakfast, good value for money

noise from the tram running past the hotel, very unfriendly member of staff upon arrival

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Clean & Safe Protocol

The continued health and safety of hotel guests is of the highest priority for hotels. Hotels with an inspection label have demonstrated enhanced protective measures to help mitigate the spread of COVID-19 within their properties.

Expert Inspected
The hotel has been inspected by a third party expert in hygiene, cleanliness and disinfection.

Self Inspected
The hotel has undergone a self-inspection process on its enhanced protection measures.

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