AC Hotel Birmingham - 4 HOTEL INFO stars

This is what awaits you:

In the name of our entire team, we welcome you gladly to the AC Hotel Birmingham. When you stay at a hotel that is a part of the Marriott family you can be confident that all of your needs will fulfilled. The homey hotel is easy to reach on foot from the ...
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Hotel description AC Hotel Birmingham

In the name of our entire team, we welcome you gladly to the AC Hotel Birmingham. When you stay at a hotel that is a part of the Marriott family you can be confident that all of your needs will fulfilled. The homey hotel is easy to reach on foot from the station, just0,41 km. Feel free to request the daily newspaper, which will be delivered for free. Make yourself at home To reach your well-found room on one of the upper floors we recommend you to use the lift. Within the hotel a lobby is included. Culinary greetings from the kitchen Try our tasty light snacks and drinks in our inviting bistro - café - or visit our gourmet restaurant for a wholesome dish instead. Halal meals are also offered. Where you will stay Those staying with us are supplied with a hand-held hair-dryer, a television (cable), an air-conditioning-system and a kettle for brewing a cup of coffee in the morning that are part of each room. In the hotel you will also have a desk in your room. The international newspapers found in each and every hotel room are a big hit among our visitors. Features, such as a strong box, await you in all of the hotel rooms. In your room a refrigerator is at your disposal. After you get out of your bathroom's shower slip into one of our complimentary robes. The hotel bathrooms also include a blow-dryer. AC Hotel Birmingham stakes a claim to being at the heart of everything Birmingham has to offer. Located in The Mailbox, it's a pleasant stroll from the Barclaycard Arena, Grand Central and the vibrant excitement of the Mailbox and Cube.

Hotel data

Hotel built in 2001, Last partial renovation 2016, Number of floors 5, Total number of rooms 90, of which have 2 separate beds 23, Earliest check-in 15:00, Latest check-out 12:00, Multilingual staff on hand 24 hours a day, Hotel, Trade fair/conference hotel

AddressShow map

160 Wharfside Street, The Mailbox, B1 1RL Birmingham, United Kingdom


  • Station (Birmingham - New Street Railway Station) 0.41 km
  • City centre (Birmingham) 0.5 km
  • Airport (Birmingham International Airport (BHX)) 10.86 km
  • Highway (M6) 6.0 km

Hotel Location

Located in the Mailbox shopping complex we are ideally located in the city within easy walking distance of New Street station, ICC, NIA and shopping centre, museum and art galleries and 10 minutes drive from Cadbury world.

Service times

Earliest check-in:

3:00 PM

Latest check-out:

12:00 PM

    Accepted payment methods

  • Diners Club
  • Visa
  • Eurocard/MasterCard
  • American Express

Hotel facilities

  • Reception (lobby)
  • Elevator
  • Restaurant(s) 3
  • Hotel bar
  • Café/bistro
  • Automatic emergency wake-up alarm
  • Fitness centre
  • Breakfast
  • Halal food available

Room facilities

  • Cable TV
  • TV remote control
  • Desk
  • Room safe
  • Fridge
  • Coffee machine/tea-maker
  • Iron + ironing board
  • Centrally controlled air conditioning
  • Temperature controls
  • Make-up mirror
  • Hairdryer
  • Bathroom with shower
  • Bathrobes
  • TV with international news channel

In-house services

  • Safety deposit boxes at reception
  • Air conditioning in public areas
  • Express check-out
  • Free daily newspapers
  • Business center
  • Laundry service
  • Shoe-polishing machine

Hotel location

160 Wharfside Street, The Mailbox, B1 1RL Birmingham -

Evaluations of AC Hotel Birmingham

Overall 24 ratings, including comments: 7 ratings
7.1 / 10
Average rating of all hotel guests
91% of all hotel guests would recommend this hotel to their friends
Corporate customers
6.5 / 10
November 2015

Breakfast was very poor, there was no difference between continental breakfast or full, you will get the same hower you pay extra for the "full". Little choice...

Corporate customers
9.4 / 10

the area was nice

nice area

Corporate customers
6.1 / 10

The hotel is in a great location.

The hotel entrance, reception and dining area were OK but the carpet in the corridors was worn away to the backing, completely threadbare, so gave a very poor impression on the opening of the lift doors. The room fittings were also worn out

Couple over sixty
9.4 / 10

we travel in Germany extensively and shall actively seek out Ramada hotels now.

Possibly little can be done about the external noise at the Birmingham Ramada in that it is on the canal side and there is a lot of noise from late-night/early morning revellers. A higher room, floor 5, would be quieter, but we were amazed that floor 5 is for smokers. We can understand this in Germay, who have yet to catch up with modern smoking regulations, but in the UK it is most unusual for a building to have a smoking floor. A propos, your insurance would no doubt be cheaper if the hotel were completely non-smoking.Nevertheless, we still intend to use this hotel again.

9.5 / 10

very clean rooms and public areas, staff very attentive to individuals needs

no hair dryer in room therefore had to use the one in my sons room

Corporate customers
7.8 / 10

we were allowed to make changes to the room that had been booked on arrival.

i had not arrived at the hotel, but the other named person on the booking needed to check in, he was asked to pay upfront and also leave a £50.00 deposit, the staff were not willing to wait for me even though they had all my card details, they still insisted on taking this deposit, even though the room at that point had then be paid for in cash. I wasnt very happy with that at all, also the name of the hotel was not clear, so walked past it twice as it was named the lounge, this was very confusing.

Couple over thirty under fourty
6.8 / 10

Clean, new room, rich and reasonably priced buffet breakfast.

No free WiFi available, noise under the room window at night, too soft and too short bed.

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