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Contact & Service

Questions about the trip?

Would you like to book a hotel by telephone or do you have any questions regarding your booking?

Our experts are pleased to assist!


For international calls from

Argentina, Australia, Belgium, Czech Republic, Denmark, Finland, France, Hungary, Ireland, Lithuania, Luxembourg, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan

+800 - 112 112 00

You can reach us free of charge* around the clock
Is your country/region not included?
* Fees may be incurred for calls from the mobile network that are made overseas/from abroad (costs depend
on your mobile service provider). Calls to freephone numbers may incur connection charges in some
countries and regions. Please check before calling whether this is the case in your country/region.

Alternatively, you can reach us from any country and region by calling: +49 - 221 2077 6033 (fees apply)


Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.