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Contact & Service

Contact & Service

Would you like to book a hotel by telephone or do you have a question with regard to your booking?
Our experts are pleased to assist!

You can reach us day and night at +800 - 112 112 00 free of charge* from many countries and regions**.


**Argentina, Australia, Belgium, Czech Republic, Denmark, Finland, France, Hungary, Ireland, Lithuania, Luxembourg, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, United Kingdom

From the following countries and regions you can also reach us free of charge* and around the clock:

Austria: 0800-295279Italy: 800-56 19 30
Brazil: 0021800-11211200Japan: 800 112 112 00
China: 4001-200534Korea: 001-800-11211200
Canada: 18667739315Latvia: 8002853
Croatia: 0800223129Mexico: 001-8668778972
Germany: 0800-5112111 Russia: 810 800 112 112 00
Hong Kong: 001800-11211200South Africa: 0800981173
India: 000-800-0016710USA: 1800-3537158
Indonesia: 007-803-011 0879
*Fees may be incurred for calls from the mobile network that are made overseas/from abroad (costs depend
on your mobile service provider). Calls to freephone numbers may incur connection charges in some countries and regions.
Please checkwhether this is the case in your country/region.


From any country and region you can reach us by calling +49 221 2077 6033(fees apply).



Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.