Business hours of reception: 24 hours
Situated in the centre of the enchanting, medieval town Santillana del Mar, the hotel is a palatial home dating back from the 17th century. The hotel comprises 2 buildings, the main hotel and an annex, 100 metres away. Its sister hotel, Hotel Santillana, is close by as well.
Its impressive stone facade was brought stone by stone from the nearby village of Oreña and lovingly reconstructed preserving many period features and charm. With exposed wooden beams and stone walls, the hotel is also dotted with antiques complementing its past, including a beautiful collection of antiques clocks and hand carved escutcheons given by King Felipe V.
The hotel also offers facilities as cosy bedrooms, decorated with antiques and all have modern bathrooms, telephone, TV, comfortable suit junior and beautiful rooms with living room.
The hotel is also the ideal setting for celebratory events as it features a large hall. The property is bordered by pretty gardens and boasts a lovely terrace.
La gentilezza del personale alla reception
La colazione è paragonabile ad un pessimo servizio mensa. Il personale addetto alla colazione ( non so se è gestito direttamente dall'albergo o esterno) non era mai disponibile ad aiutare o a preoccuparsi di creare disponibilità dei tavoli già usati.