The Westin Grand Berlin

Friedrichstraße 158-164,.10117 Berlin, Germany

Hotel location

1.4 km/0.9 mi11 km/6.8 mi10 km/6.2 mi

3 km/1.9 miTrade fair/exhibition: 8 km/5 mi

Friedrichstraße 158-164,.10117 Berlin, Germany

Hotel description

The first class luxury hotel has a total of 400 beautifully furnished rooms and suites. Bring your pet along - they are welcome. Leave your valuables with our helpful staff at the reception to be placed in the hotels' safety deposit box. Please contact the hotel's helpful room service staff for any extra requirements that you may have whilst staying in the hotel. The helpful hotel team at reception is available at all times, and also offers a punctual wake-up service. Each well appointed hotel room has a television and radio. Please indicate when making your booking if you require a non-smoking room or a crib for your child. The well appointed rooms also have a minibar and a safe. All the 400 well appointed rooms are kept at the right temperature with air conditioning.

Keep in touch with the room furnishings, using the desk, telephone and internet access provided. All rooms in the hotel have Pay TV. Every room in the hotel has a hair dryer and bathrobe. Enjoy a relaxing beauty treatment in the hotel. The hotel has a jacuzzi for the enjoyment of its guests.

Hire a bicycle at the hotel and get to know the local area. An indoor pool and a modern fitness room are provided for the hotel guests. Ask for details of the many treatments available. Treat yourself when staying in the well appointed hotel with a full range of beauty treatments and in the sauna and solarium.

Relax after a hard day's work in the cosy hotel bar. Treat yourself to a tasty meal in the hotels' restaurant (with tables outdoors) or bistro, where diabetics and vegetarians can find excellent dishes too.

The hotel's own description

Further information on the hotel

Reception hours:

from 12:00 AM to 24:00 hours

88%

Recommendation

The last booking was made 1 day ago from Germany

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"Thank you and your staff for an enjoyable stay. I'll be back."

Business traveller

December 2011

Hotel and Room Layout

Hotel features/particularities

Total rooms: 400
Double rooms: 357
Suites: 36
Meeting rooms: 14
broadband
domestic pets allowed (30 EUR/Night)
laundry service
secretarial service
lift
quick check-in
room service
photocopying service
safe at reception
quick check-out
reception open day and night
colour printer
e-mail
garage
fireplace room/library
fax
boutique
wake-up service
extra bed on request (for a fee)

Room features

desk
radio
suitable for mobile phones
internet access
telephone
pay TV
non-smoking room
mini bar
room safe
trouser press
air conditioning
hairdryer
bathrobe
shower
bathroom
TV
cot available
rooms for the handicapped
TV with alarm-clock funktion Telephone in the bathroom

Gastronomy

diabetic meals
vegetarian meals
bar
café/bistro
outdoor gastronomy
restaurant

Sport/leisure activities

beauty treatment
sauna
solarium
swimming pool (indoor)
hair stylist
whirlpool
massage
fitness room
bicycle hire
therapy offers

Accepted credit card payments

MasterCard
AmericanExpress
Visa
DinersClub
EC-Card (Electronic Cash)

Hotel reviews

Customers who have stayed in this hotel say:

8,3 / 10

88%

Recommendation

Show all 255 evaluations

8,5 / 10

Quality of room

8,4 / 10

Noise levels in the room

9,0 / 10

Cleanliness

7,4 / 10

Sport / wellness offer

7,5 / 10

Value for money

8,7 / 10

Friendliness and competence of the hotel staff

8,3 / 10

Breakfast/gastronomy

Sort according to:

Evaluations

Date

Business travellers

3,0 / 10

January 2012

Room quality is really poor and windows are badly soundproof (rooms directed to the street Friedrichstrasse are really loud)

Business travellers

10,0 / 10

December 2011

Thank you and your staff for an enjoyable stay. I'll be back.

Business travellers

10,0 / 10

November 2011

very nice hotel, great rooms, nice service, friendly staff, great breakfast

fitness room is too small - not enough machines for weight training

Business travellers

3,6 / 10

October 2011

Nice lobby

In order to reach my room on the 1st floor, I had to travel to the 2nd floor. Extra charge for sauna.

Business travellers

10,0 / 10

July 2011

Wonderful staff and a wonderful stay. I will very likely choose the Westin Grand when I am in Berlin again.

Groups

7,7 / 10

July 2011

Overall a very nice hotel and we had a great time. staff was very friendly and helpful

as I live in Asia I can not believe that 5 star hotels in Germany do not have free wifi

Business travellers

8,9 / 10

July 2011

work out clothes and shoes available free of charge. Gym and pool very good.

Business travellers

9,1 / 10

March 2011

Fantastic and refurbished hotel in the centre of Berlin.

Could have some more equipment (MP3 Player docking station or a better TV)

Business travellers

7,7 / 10

October 2010

Need to accurately check the bill at departure

Business travellers

5,3 / 10

March 2009

the hotel provides additional items at no cost such as water boiler and teacups

I asked for a quiet room away from the street and got a room where I had to listen to garbage dumps banging most of the night.

Business travellers

5,2 / 10

February 2009

the hotel has an express service button for all needs. The employee is very responsibe

I had difficulties with my bill. I was billed for items which were a part of the package. When I spoke to the employee at the reception he indicated that this was part of the package. The invoice he issued at first was not itemized. I had to request it. Only after I received the second invoice I noticed the chanrge which the employee states was to be settled by me. I later looked at my original booking and called the front desk to inform them that the additional charge should not have been on my bill. The individual respondet that he will check it and call me back. This never happenned. I had to get up earlier on the day of my departure to go to the reception desk and settle the situation. The employee on duty that morning assisted me by deducting the charge and appologizing for the inconvenience. I filed out a hotel critique sheet and let it at the reception that morning.

Private travellers travelling alone

9,0 / 10

November 2008

Excellent hotel with perfect location. Very friendly and helpfull staff.

Business travellers

10,0 / 10

November 2008

excellent breakfast

Business travellers

9,6 / 10

September 2008

it takes forever till you get a cup of coffee during breakfast

Business travellers

8,3 / 10

August 2008

Staff proffesionalism and attempt to meet the needs

Hotel is 100% smoke-free incl rooms. That took me by unpleasant surprise as this was not widely and overly advertised,on the contrary, the reservation system allowed me to put the smoking room request without any feedback that was not possible. This is a matter of principle. I would not book the hotel otherwise, ie I felt cheated. I am used to be heavily discriminated but not cheated. My assistent put the hotel on undesirable list of discriminatory facilities. I am sure you will have enough guests without us but our society will avoid this chain.

Business travellers

5,7 / 10

June 2008

no quality news paper at breakfast available like e.g. FAZ, Financial Times, Süddeutsche Zeitung and I was ask to buy those news paper at the reception desk.

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Price transparency

You can be sure of complete transparency at guaranteed rates. No hidden charges.

Airport (Tegel)	11
Airport (Schönefeld)	25
Highway (A 100)	10
Station (Zoologischer Garten)	3
Fair (Berlin)	8
Congress center	8
Metro / suburban train	0.3
Golf course	1.5
City district	0.01
Tennis court	4.26
Equestrian stables	7.42
Brandenburger Tor	1.2