Sofitel London Heathrow

at Terminal 5,.TW6 2GD London, United Kingdom

Hotel location

27.8 km/17.3 mino detailsno details

no detailsTrade fair/exhibition: 30 km/18.6 mi

at Terminal 5,.TW6 2GD London, United Kingdom

Distances (km)

(LEGOLAND)	15
(CENTRAL LONDON)	25
Fair (ROYAL OPERA LONDON)	30
(WEMBLEY)	24
(WEMBLEY STADIUM)	24
(LONDON WEST END)	25
Fair (LONDON WEST END)	25
Airport (LONDON HEATHROW)	0
Airport (LONDON GATWICK)	48.28
Airport (LONDON STANSTEAD)	48.28
(T5 BUS STATION)	0.16
Station (HEATHROW EXPRESS T5)	0.16
Station (LONDON PADDINGTON)	25.26
Station (LONDON WATERLOO)	29.93
City district (HEATHROW)	0.16
Station (LONDON ST PANCRAS)	18.4
Metro / suburban train (PICCADILLY LINE T5)	0.16
(LONDON)	29.93

Hotel description

With 605 rooms in total, our 5-star hotel meets the highest demands of the guests in comfort and service. Our friendly room service team will be happy to provide you with a snack or a tasty meal at all times. During your stay you are welcome to leave your valuables in the safety deposit box at the reception. The friendly hotel team at reception is available at all times, and also offers a punctual wake-up service. The hotel has a special business floor which is better equipped. A minibar and a safe are available in every room for the use of our guests. Our rooms are all equipped with a telephone, a desk and internet access.

Do you want to book a non-smoking room? Are you travelling with your family and do you need a crib? We will gladly cater for your wishes - please indicate this when making your booking. Your well-equipped room with cable TV, air conditioning, a hairdryer and coffee and tea-making facilities makes a stay relaxing for our guests. The television also has access to Pay TV channels. Relax in our hotels' own steam bath.

Find out about the massage and treatment options in advance. Energetic guests can take advantage of the modern fitness room. Find peace and relaxation in the sauna and jacuzzi! Our hotel offers beauty treatments for all its guests.

The cosy hotel bar is a great place to meet family. Treat yourself to a meal in our hotels' restaurant, where diabetics and vegetarians can find tasty dishes too. Our hotel has a cosy wine/beer pub.

Further information on the hotel

Renoviert:2008

Erbaut:2008

Number of floors:8

Check-in time:14:00:00

Check-out time:12:00:00

90%

Recommendation

The last booking was made more than 3 days ago from Germany.

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"the quietest room I've ever slept in and sublimely comfortable beds. Pretty good value room service.Very convenient for an early morning flight."

Couple over 50 years

July 2011

Hotel and Room Layout

Hotel reviews

Customers who have stayed in this hotel say:

8,5 / 10

90%

Recommendation

Show all 24 evaluations

9,4 / 10

Quality of room

9,5 / 10

Noise levels in the room

9,3 / 10

Cleanliness

6,7 / 10

Sport / wellness offer

7,3 / 10

Value for money

8,8 / 10

Friendliness and competence of the hotel staff

8,1 / 10

Breakfast/gastronomy

Sort according to:

Evaluations

Date

Couples over 50 years

8,6 / 10

July 2011

the quietest room I've ever slept in and sublimely comfortable beds. Pretty good value room service.Very convenient for an early morning flight.

Rather difficult to get an early check in after we had arrived off a 30 hour flight at 5.30 am. and were checking out the same time next day. ( not 12 noon as is allowed) a little grace would have been good under those circumstances. The staff were not very accomodating and we had to wait in the lobby for hours (too tired to do anything else).

Couples over 50 years

10,0 / 10

March 2011

We were very happy with all aspects of the hotel and its siting is an especial bonus.

Private travellers travelling alone

8,2 / 10

July 2009

perfect location for anyone with an early morning flight from Terminal 5

Called my room twice after I cancelled an alarm call which was annoying given that I cancelled it because I was already awake and did not want to be disturbed by the phone ringing.

Private travellers travelling alone

5,3 / 10

April 2009

Unfortuntately the room service is extremely poor. They don't answer the phones - I rang for 10 mins - and had to get the concierge to ring. After 45 minutes ( I had asked for a pot of tea) a metal jug arrived with 3 teabags floating in tepid water. I have never known anything like it. The room fridges are not stocked at all with anything except 2 bottles of water (small). Also the telephone did not work - I had to ring again to have it connected. It's a pity, as this hotel will drag Sofitel down considerably. I am a sofitel priviledge member as well as a Sheraton Preferred guest, and know a poor hotel when I see one.

Couples over 50 years

10,0 / 10

December 2008

Ideal for arrivals and departures from Terminal 5.

Could do with slightly better signage from the Terminal.

Couples over 50 years

9,0 / 10

October 2008

"Just right"

Anonymous

7,1 / 10

October 2008

good location and convenient

Major problem in that hotel e-mailed me with a telephone number which came up as unavailable, several others on your website were unavailable. The hotel wasn't listed in directory enquiries. I wouldn't use the hotel in the future for that reason alone.

Couples over 50 years

10,0 / 10

July 2008

Staff extremely helpfull to us (foreign tourists)hope that this attitude continues.

Staff appear in training mode but feel sure they will find their feet, their attitude is right.