Sofitel Hamburg Alter Wall

Alter Wall 40, 20457 Hamburg, Germany
What this hotel has to offer:
Hanseatic elegance meets French savoir vivre at this luxurious hotel near the Alster river at the heart...
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The last booking was made 1 day ago from Germany
8,5 / 10
(656 ratings)
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Hotel description Sofitel Hamburg Alter Wall

Hanseatic elegance meets French savoir vivre at this luxurious hotel near the Alster river at the heart of Hamburg's old town. Enjoy a business meal or gourmet dinner in one of the hotel's two excellent restaurants or a cocktail on the waterfront terrace. A business center, WIFI access and 19 light and modern meeting rooms make this hotel the perfect location for conferences, celebratory meals and business travelers. Tourists will appreciate the personalized service and the
Further information on the hotel
Renovated:2009
Built:2000
Number of floors:8
Check-in time:15:00:00
Check-out time:12:00:00
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Hotel location

Address
Alter Wall 40, 20457 Hamburg, Germany
Distances (km)
  • (BOTANISCHER GARTEN K. FLOTTBEK)
1
  • Fair (STREITS)
0.5
  • Congress center (HAMBURG MESSE UND CONGRESS)
1
  • (CHURCH ST MICHAELIS)
1
  • (OSTSEE TIMMENDORF)
80
  • (HSH NORDBANK ARENA)
9
  • Airport (HAMBURG AIRPORT)
12
  • (ALTER WALL)
0
  • Station (MAIN STATION)
1.5
  • Highway (CENTRUM)
5
  • Metro / suburban train (S1-STADTHAUSBRÜCKE)
0.1
  • (HAMBURG)
0.5
  • City district (HAMBURG)
0.5

Hotel features/particularities

  • Suites: 18
  • Meeting rooms: 26
  • BabyChildCare
  • Wi-Fi
  • pet friendly
  • lift
  • quick check-in
  • room service
  • safe
  • quick check-out
  • reception open day and night
  • garage
  • MultiLingual
  • Concierge
  • restaurant
  • CurrencyExchange
  • hotel's own parking spaces

Room features

  • bathrobe
  • shower
  • TV
  • internet access
  • satellite TV
  • cable TV
  • safe
  • wake-up service
  • cot available
  • bathtub
  • hairdryer

Restaurant

  • TICINO This well-known Hamburg restaurant pairs gourmet international cuisine with top quality local ingredients and an exclusive wine selection. Relaxed modern design makes it an ideal setting for business and pleasure dining in Hamburg
  • LE BISTRO DU SOFITEL Perfect for a business lunch or rest from sightseeing, this central Hamburg restaurant offers a fresh, daily menu of vegetarian, meat, and fish dishes. Sleek design and an open kitchen match impeccable service at this popular lunch restaurant in Hamburg.
  • SEVEN HEADS Our trendy Hamburg bar, with its sleek colors, lounge music, and canal terrace, is a hotspot of local nightlife. Take in canal views along with an afternoon cocktail or glass of wine. After the sun has set, mingle over apéritifs in a cozy club chair.

Accepted credit card payments

  • AmericanExpress
  • MasterCard
  • DinersClub
  • JapanCreditBureau
  • Visa
Hotel ratings

Ratings that only come from actual guests

The rating is only made after the guest's stay in the hotel

Over 2 million guest ratings


Overall: 656 ratings, including comments: 11 ratings
8,5 / 10
Average rating
of all hotel guests
85%
of all hotel guests
would recommend this hotel to their friends
Rating filter:
All ratings (653)
Business travellers (251)
Families with children (34)
Couples up to 30 years (45)
Couples between 30 and 50 years (181)
Couples over 50 years (68)
Groups (22)
Non-business solo travellers (26)
9,1 / 10
Quality of room
8,8 / 10
Noise levels in the room
9,2 / 10
Cleanliness
8,1 / 10
Fitness / Spa
7,1 / 10
Value for money
8,9 / 10
Friendliness and competence of the hotel staff
 
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Business travellers
 
10,0 / 10
June 2012
Perfectly located in the heart of Hamburg. Nice terrace overlooking the canal.
 
 

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Groups
 
8,2 / 10
December 2011
Gute Einrichtung
 
Die Service Mannschaft im Hotel Bar ist nicht ausreichende ausgestattet. Azubi bedingt Gäste ohne ausreichende Betreuung im Hotel Restaurant. Zimmer Schlüssel läuft in zwei Tage 3Mal...
 

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Business travellers
 
6,4 / 10
January 2011
 
Could hear every louder noise in the adjacent rooms.
 

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Business travellers
 
8,5 / 10
November 2010
Perfectly located for shopping, sightseeing besides business
 
Room numbers don't correspond to floor numbers i.e. room 4100 is located on 3rd floor which is very unusual... They charge separately for Internet at these room rates!
 

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Business travellers
 
7,8 / 10
July 2010
Good location. Large room with sofa area and a truely wonderful bed! The cocktails in the bar were lovely.... In fact the bar is quite intimate and nice - espaecially because it opens out onto the terrace over the water.
 
I was given a room stinking of stale smoke, which they said was a non-smoking room. No problems to change though. My colleague was also given a smoking room without asking if he was a smoker! Hotel lobby area is very grey and bare: it's supposed to be chic minimalist... But kind of lacks atmosphere.
 

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Couples between 30 and 50 years
 
8,9 / 10
May 2010
We like that there is plenty of room, even if we are six persons sitting in the room.
 
 

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Business travellers
 
7,8 / 10
December 2009
Friendly Staff, excellent service
 
room equipment - bad condition / shape of bed - was not able to sleep properly even for one evening
 

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Couples over 50 years
 
9,2 / 10
August 2009
free cable internet in room,5 russian TV channel
 
expensive parking 24 euro/day
 

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Business travellers
 
9,6 / 10
February 2009
I have stayed at this hotel before and all services and accomodations are satisfactory.
 
 

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Couples up to 30 years
 
8,9 / 10
December 2008
Very friendly staff Great interior design Fantastic location
 
Breakfast really expensive (but good quality/choice) Wellness area too small
 

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Couples between 30 and 50 years
 
7,5 / 10
December 2007
Very good kitchen as for dinner. Breakfast can be improved.
 
Internet (on TV) did'nt work, to connect my mail server was impossible.
 

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