Silken Gran Hotel Domine

Alameda de Mazarredo, 61,.48009 Bilbao, Spain

Hotel location

no details12 km/7.5 mino details

no detailsTrade fair/exhibition: 8 km/5 mi

Alameda de Mazarredo, 61,.48009 Bilbao, Spain

Hotel description

With 145 rooms in total, our 5-star hotel meets the highest demands of the clientele in comfort and service. You can leave your car in the hotels' car park (fee payable). Your four-legged friends are welcome in the hotel too. For extra requests please contact room service. The reception is manned around the clock and also offers a fail-safe wake-up service.

During your stay you are welcome to leave your valuables in the safe at the reception. The friendly team at the reception will provide you with more information on our own car rental offer. Bathrooms have a blow dryer and bathrobe. Our rooms are all equipped with a desk, internet access and a telephone.

If you wish to be allocated in a room for non-smokers, or require a cot, please indicate this when booking. A radio and TV (cable channels and Pay TV) in each room cater for your evening's entertainment.

A minibar and a safe are available in every room for the use of our clientele. All 145 spacious rooms in the hotel are air conditioned. In our hotel's spa you can be pampered with massages as well as relax in the sauna and solarium.

After a full day, what better way to treat yourself than to relax in our hotels' steam bath and pamper yourself. Active guests can take advantage of the modern fitness room. Our hotel is also happy to provide for the needs of diabetics and vegetarians.

Enjoy a liqueur in our bistro-café.

The hotel's own description

A maximum of 1 up to the age of 12 years (inclusive) will be accommodated free of charge in the parent's room (with 2 full paying guests) If you have further questions please contact us Contact.

84%

Recommendation

The last booking was made more than 3 days ago from Switzerland.

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"Directly across the street from Guggenheim, beautiful facilities & rooms, wide range of on site dining menu, delightful & professional & prompt service, short cab ride to Old Town and dining options. Valet parking on site."

Anonymous

November 2011

Hotel and Room Layout

Hotel features/particularities

Total rooms: 145
Single rooms: 17
Double rooms: 118
Suites: 6
Junior suites: 4
Meeting rooms: 7 (Maximum number of persons: 115)
broadband
domestic pets allowed (30 EUR/Night)
laundry service
lift
hotel's own parking spaces
room service
car hire
safe at reception
reception open day and night
parking subject to charge
garage
fireplace room/library
fax
wake-up service

Room features

desk
radio
shower
internet access
telephone
pay TV
satellite TV
non-smoking room
mini bar
room safe
ISDN
air conditioning
hairdryer
bathrobe
bathtub
bathroom
cable TV
TV
cot available

Gastronomy

diabetic meals
vegetarian meals
café/bistro
outdoor gastronomy

Sport/leisure activities

steam bath
sauna
solarium
massage
fitness room

Accepted credit card payments

MasterCard
AmericanExpress
Visa
DinersClub
EC-Card (Electronic Cash)

Hotel reviews

Customers who have stayed in this hotel say:

8,1 / 10

84%

Recommendation

Show all 32 evaluations

8,3 / 10

Quality of room

7,6 / 10

Noise levels in the room

8,8 / 10

Cleanliness

4,6 / 10

Sport / wellness offer

7,3 / 10

Value for money

8,8 / 10

Friendliness and competence of the hotel staff

8,5 / 10

Breakfast/gastronomy

Sort according to:

Evaluations

Date

Anonymous

10,0 / 10

November 2011

Directly across the street from Guggenheim, beautiful facilities & rooms, wide range of on site dining menu, delightful & professional & prompt service, short cab ride to Old Town and dining options. Valet parking on site.

I wish I could have stayed longer!

Couples over 50 years

8,4 / 10

October 2010

The staff couldn't have been nicer or more helpful. The room was spacious and comfortable and the hotel well located. We didn't eat in the hotel so cannot comment on the food.

We had requested a handicap accessible room and had to check out 4 rooms before we found one that even had a bar by the toilet or that was large enough to turn around in a wheel chair. Whoever designed the handicap bathrooms is obviously totally ignorant of the needs of the disabled. The sinks were too high to reach from a wheel chair. The mirror was so high that I couldn't even see the top of my head and I couldn't reach the towel bar over the sink. There was no roll-in shower---only a tub with a shower but no bar to hold onto. One of your staff members was kind enough to GO OUT AND PURCHASE A SHOWER STOOL TO PUT INTO THE TUB, SO I COULD BATHE! I am sure that some other disabled guests will be grateful for that stool,also. When the bathroom door was open, it partially blocked the path to the toilet, which took some maneuvering. I cannot recommend your hotel to anyone who has a disability! Otherwise, the hotel was fine.

Families with children

10,0 / 10

August 2007

WLAN does not works in the room (most probably because of its location. It works in common areas

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Airport (Bilbao)	12
Highway (A8)	1
Station (Abando Railway Station)	0.8
Fair (Bilbao Exhibition Center)	8
Congress center	0.5
Metro / suburban train	0.4
Golf course	12
Beach (Sea)	15