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guest rating:  (8,4 of 10) |
| private travelling as a couple, 31-40 years; travel season:November 2011 |
 wir waren im secession mercure hotel. alles in einem ein nettes hotel, eine super lage |
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guest rating:  (9,5 of 10) |
| private travelling as a couple, over 60 years; travel season:December 2010 |
Everything was allright with the hotel Mercure-Europaplatz, including the restaurant , only
see below
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 the price for the drinks are too high and so we decided, to go for another restaurant the following nights with our family, because a glass of wine
in normal quality for mor than 4 euros is just too much and lets you lokk for another place where you
pay only the hla of that. |
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guest rating:  (2,2 of 10) |
| private travelling as a couple, 31-40 years; travel season:August 2010 |
Breakfast was nice. Foyer of hotel good. Location was quite good but the particular street was not nice. Run down and seedy.
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| Room for 69 euro a night had very stained carpets and curtains, old grotty furniture and no airconditioning (necessary in 36 degrees celscius!) Had to upgrade room for extra charge as no way could stay in the room for any length of time |
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guest rating:  (9,6 of 10) |
| private travelling with children, 31-40 years; travel season:November 2009 |
We were pleasantly surprised with this hotel. High quality, large clean rooms, and a great breakfast buffet. A cot was provided in the room. Staff were helpful and checkout was very quick. The hotel is located near many transport options and restaurants, not far from the old town centre.
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| Only one computer in the digital centre, but I believe free Wifi is available. |
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| guest rating: (10,0 of 10) |
| private travelling as a couple, 31-40 years; travel season:November 2009 |
| Very very very good Hotel. |
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| guest rating: (10,0 of 10) |
| private travelling as an individual, 51-60 years; travel season:October 2009 |
It was a fabolous stay. I got upgraded room.
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| Slow check in. |
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guest rating:  (7,1 of 10) |
| private travelling as a couple, 51-60 years; travel season:October 2009 |
Reasonable location, relatively close to downtown.
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| Poor A/C in the room (hot). Not fully "no smoking" room due to incoming cigarette smoke from ventilation/window. |
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| guest rating: (8,5 of 10) |
| private travelling as a couple, 31-40 years; travel season:September 2009 |
Very nice Hotel. The lottery was worth trying. All Mercure Hotels are at the center and good to reach.
We could use the CAT Train and have a little Walk to the Mercure Hotel.
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| Even though non-smoker ordered, the whole floor smelled like it. But not the rooms thought. |
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| guest rating: (10,0 of 10) |
| private travelling as a couple, 31-40 years; travel season:September 2009 |
| Zentral gelegen, Nahe U-Bahn und Strassenbahn, schönes Hotel, freundliches Personal, reichhaltiges Frühstücksbuffet, nettes Personal |
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| guest rating: (9,8 of 10) |
| private travelling as a couple, 31-40 years; travel season:September 2009 |
Excellent hotel. We are airline staff that travel a lot, but this hotel has by far been ONE OF THE BEST we have stayed at. The hotel reception staff is very friendly, attentive and helpful. Great location, great rooms, ABSOLUTELY GREAT BREAKFAST!!! Good healthy choice of food, there is something for everybody. Absolutely impressed with this hotel, therfore HIGHLY RECOMMENDABLE!! GREAT JOB HOTEL AM KONZERTHAUS: KEEP UP THE GOOD WORK.
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| None.......Those that do complain about this hotel probably complain about EVERYTHING AND ANYTHING!! |
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| guest rating: (10,0 of 10) |
| private travelling as a couple, under 31 years; travel season:April 2009 |
The hotel was a very pleasant surprise comparing to the price paid.
The staff was very welcoming and always explaining and ready to help.
They allowed us a late checkout because of a late flight with no charge.
I would definitely return to this
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| The only negative comment was that the original room was with 2 separate beds, but they switched rooms at the second night.
This can also be caused by a problem in ordering the room from the site, maybe because of my error or because the site did not mention such an option (i do not recall such an option when booking). |
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