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guest rating: (5,9 of 10) |
| private travelling as a couple, under 31 years; travel season:September 2011 |
We had no breakfast, hence I can not rate the service, as well as the sports-wellness service. The staff was very very nice and helpful.

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The lobby does not have a comfortable design. |
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guest rating: (6,1 of 10) |
| on business travelling as an individual, 41-50 years; travel season:May 2011 |
good location to down town (within walking distance)

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Loud if you have your window open at night due to street noise. Breakfast is overpriced with 18 Euro. No free WLAN in the room. |
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guest rating: (3,1 of 10) |
| on business travelling as an individual, 41-50 years; travel season:February 2011 |
Laut, Bad eiskalt, völlig überteuert, kein WLAN |
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guest rating: (6,0 of 10) |
| on business travelling as an individual, 31-40 years; travel season:January 2010 |
Das Personal koennte mal ein Laecheln aufsetzen. Vom Bahnhof lieber ein Taxi nehmen, statt sich auf einen Spaziergang einzulassen.
Zimmerpreis ist ueberteuert. |
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guest rating: (2,6 of 10) |
| private travelling with children, 51-60 years; travel season:June 2009 |
Hotel was a bit more run-down than claimed; bathroom door was warped and did not close properly; we were told that breakfast was included in our price, but then were charged 37 EUR for it. Staff was indifferent to this. |
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guest rating: (8,0 of 10) |
| on business travelling as a group, 31-40 years; travel season:June 2009 |
Good location in the city.

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It seems to me that it is real to include breakfast for this price per one night. |
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guest rating: (8,8 of 10) |
| private travelling as a group, under 31 years; travel season:April 2009 |
The room was a lot larger than expected. It was very clean and well maintained. The furnishings were comfortable and modern.

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Room noisy since there was construction on hotel front as well as across the street. |
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guest rating: (9,3 of 10) |
| private travelling with children, 41-50 years; travel season:November 2008 |
Very modern and clean hotel. Beds and pillow were very comfortable. Very spacious, great for families.
Very nice bathrooms.

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Parking fees should be waived or discounted for guests of the hotel, too far to walk to the city center, specially during the winter months.Rooms do not have a safe. |
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guest rating: (7,1 of 10) |
| on business travelling as a couple, 41-50 years; travel season:March 2008 |
telephone fee is high,most of hotel don't charge local telephone fee. |
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guest rating: (6,4 of 10) |
| private travelling as a group, 31-40 years; travel season:July 2007 |
Hotel rooms are nice and clean. Long period to enjoy your breakfast

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Personal after the reception is not very enthousiastic |
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guest rating: (3,8 of 10) |
| on business travelling as a group, 31-40 years; travel season:March 2007 |
Breakfast good.

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Restaurant bad. Incompetent Service. |
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guest rating: (9,2 of 10) |
| private travelling as an individual, 31-40 years; travel season:February 2007 |
The hotel staff was very professional. The price, location and features (i.e. free WLAN in the lobby) are excellent.

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There is an ongoing road side construction in front of the hotel (thanks to the city of Cologne!), but the rooms are quite and many offer a view across to the Chocolate Museum and the River Rhine. |
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