The hotel features 44 guest rooms (studio, executive, family rooms, and a fully self-contained 2-bedroom apartment). All rooms have ensuites, tea/coffee-making facilities, refrigerator, hairdryer, LCD TV with complimentary SKY channels, telephone messaging service, broadband internet access and electronic key card access for full security. Most rooms have air-conditioning. 2-bedroom apartment has fully equipped kitchen and laundry, open-plan dining/lounge, 40" LCD TV, DVD and CD.
Other facilities include RTB Restaurant & Garden Bar which is open for breakfast and dinner daily; spa, swimming pool, gym and guest laundry. There are 8 conference/function venues and hotel has wedding facilities for up to 200 guests. There are complimentary rackets, balls and access to tennis courts opposite. Directly opposite in Mt Richmond Domain there is a children's playground, scenic walking and jogging tracks. The hotel is located just 10km from Auckland CBD, 12km from Auckland Airport, close to Mt Smart Stadium, Sylvia Park shopping and entertainment, Highbrook business park, Waikaraka Speedway, Penrose, Ellerslie, Panmure, Mt Wellington, Otahuhu and Waipuna Hotel.