Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Mercure Hotel Mannheim am Rathaus

Center 1.00 km Train station 1.00 km Airport 60.00 km
8.5

1816 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mannheim am Rathaus
Mercure Hotel Mannheim am Rathaus
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business tariff details
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Mercure Hotel Mannheim am Rathaus

  • Free WiFi
  • 1 bottle of mineral water
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for a stay in the Rhine-Neckar-Triangle

The Mercure Hotel Mannheim am Rathaus is located in the heart of the city centre. The station is only 1.5 km away. The Mannheim Palace, the Congress Centre Rosengarten and the Luisenpark are within walking distance.

Your accommodation at a glance

An inviting atmosphere prevails in the well-equipped hotel rooms. The interior design distinguishes itself with clear shapes and warm earthy colours. High comfort, convenient furniture and attractive decorations enhance an ambience of cosiness.

Look forward to high-quality gastronomy

A rich breakfast buffet is prepared in the restaurant Olive, while regional dishes are offered in the evening. Both, breakfast and dinner, can be enjoyed also on the terrace. Drinks are served in the hotel bar Piemont.

Hotel data

Hotel built in: 2002, Last complete renovation: 2017, Number of floors: 5, City hotel, Trade fair/Conference hotel, Non-smoking hotel, Number of rooms: 150, Number of double rooms: 150, Number of rooms with air conditioning: 150, Number of non-smoking rooms: 150, Children's beds/cots: 4, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Occupied 24 hours a day

Reception manned at weekends
Occupied 24 hours a day

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Spoken languages:
Multilingual staff on hand 24 hours a day

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Mannheim am Rathaus:

Japan Credit Bureau Mastercard American Express Visa Electronic cash

Service & facilities

  • Garden terrace
  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby Price/Day 0,00 EUR
  • Parking for women at hotel
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Marked disabled parking space
  • Secure parking
  • Hotel-owned car park Price/Day 16,00 EUR
  • Garage in hotel Price/Day 16,00 EUR
  • Parking Price/Day 16,00 EUR
  • Hotel-owned car park
  • Smoke detectors
  • Fire alarm
  • Automated external defibrillator on site (AED)
  • Hotel auto-linked to fire station (Alarm automatically notifies fire station)
  • Hotel staff trained in cardiopulmonary resuscitation (CPR)
  • Emergency exits for each floor
  • Hotel staff trained in first aid
  • Guest rooms accessed by interior entrances
  • Breakfast: 06:30 -
  • Hotel bar
  • Vegetarian food available
  • Diabetic food available
  • Wholefood available

Room facilities

  • Easy access for wheelchairs
  • Number of wheelchair-friendly rooms in accordance with DIN 18024, 18025: : 1
  • Satellite TV
  • TV remote control
  • Telephone by the bed
  • WiFi in all rooms Price/Hour 0,00 EUR
  • Fax
  • Hairdryer
  • Emergency information
  • Bathroom with shower
  • Full-length mirror
  • Desk
  • Windows for opening
  • Plan of emergency exits
  • Separate luggage storage
  • Make-up mirror
  • Centrally controlled air conditioning

In-house services

  • Shoe-polishing machine
  • Laundry service
  • Free WiFi
  • 1 bottle of mineral water
  • Express check-out
  • Pets permitted: Price/Day: 15,00 EUR
  • Safety deposit boxes at reception
  • Adjoining conference center
  • WiFi in all conference rooms Price/Hour 0,00 EUR
  • WiFi in all conference rooms Price/Day 0,00 EUR
  • Number of conference rooms: 6
  • Conference facilities for up to 100 people

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Mercure Hotel Mannheim am Rathaus

Mercure Hotel Mannheim am Rathaus: Location and distance

Center: 1.00 km - Mannheim

Airport: 60.00 km

Train station: 1.00 km - Mannheim Hauptbahnhof

Frequently asked questions about Mercure Hotel Mannheim am Rathaus

How was the Mercure Hotel Mannheim am Rathaus rated on average?
On average, the Mercure Hotel Mannheim am Rathaus was rated 8.5 by 1816 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Mercure Hotel Mannheim am Rathaus.
How far is the distance to the nearest airport?
The nearest airport is 60 kilometers from the Mercure Hotel Mannheim am Rathaus.
Is the hotel Mercure Hotel Mannheim am Rathaus centrally located?
The Mercure Hotel Mannheim am Rathaus is approximately 1 kilometers from the city center.
Is there parking for hotel guests at the Mercure Hotel Mannheim am Rathaus?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Secure parking for bicycles/motorbikes
  • Coach parking space at hotel
  • Marked disabled parking space
  • Secure parking
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Mercure Hotel Mannheim am Rathaus?
Is it possible to cancel the booking at the Mercure Hotel Mannheim am Rathaus free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
What times is the reception staffed?
Reception hours are as follows:
  • Weekdays: 24 hours busy.
  • Weekends: 24 hours busy.
How can I pay at the Mercure Hotel Mannheim am Rathaus?
The hotel offers the following payment options:
  • Diners Club
  • Japan Credit Bureau
  • Mastercard
  • American Express
  • Visa
  • Electronic cash

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Evaluations of Mercure Hotel Mannheim am Rathaus

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
1816 Evaluations 712 including comments:
8.5 / 10

corporate customer between 50 and 60 years

20.01.20

8.2 Very good

Positive Well located and easy access from BASF LU

corporate customer between 50 and 60 years

02.12.19

8.2 Very good

Positive Good location. Negative Breakfast hot food choice

group traveler between 50 and 60 years

10.06.19

7 Good

Positive Location and friendliness of staff Negative Air conditioning not working properly and it was 32C during the day. Was on 5th floor where the quality and fabric of the rooms is not as good as those on floors 2&3. Selection at breakfast appears less extensive than in the past :-(

corporate customer between 50 and 60 years

01.04.19

8.5 Very good

Negative more diversity in breakfast assortiment

corporate customer between 40 and 50 years

27.11.18

9.3 Excellent

Positive Service-Team, close to city center, close to BASF SE,