Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Mercure Hotel Hamburg City

Amsinckstr. 53, 20097 Hamburg - Hammerbrook
Center 2.00 km Train station 1.00 km Airport 16.00 km
8.3

915 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
1/1 Mercure Hotel Hamburg City
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Mercure Hotel Hamburg City

  • Free use of the sauna
  • Free use of an internet terminal
  • Free WiFi
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety
Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for city travellers

The Mercure Hotel Hamburg City offers the perfect starting point for sightseeing tours through the port city. It’s a leisurely walk to the St. Michael's Church and the Inner Alster Lake. Business travellers only have a few minutes’ drive to the Hamburg Trade Fair; the train station is 2 km away.

Your accommodation at a glance

For a pleasant stay, the rooms feature inviting fittings, which entice you to relax. Modern shapes and colours lend the premises its cosy feel; the comfortable furnishings complete this impression.

This also awaits you

Restaurant Dialogue serves guests international and regional dishes; refreshing drinks await in the hotel bar, Studio M. The floating Location Kai 10 can be booked for private and business events. There are also meeting rooms available accommodating up to 300 people.

Hotel data

Hotel built in: 1991, Last complete renovation: 2018, Number of floors: 6, Non-smoking hotel, Number of rooms: 187, Number of double rooms: 187, Number of non-smoking rooms: 187, Family room available:, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Hamburg City:

Visa American Express Mastercard Japan Credit Bureau

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Car park is directly by hotel
  • Hotel-owned car park Price/Day 22,00 EUR
  • Parking Price/Day 22,00 EUR
  • Hotel-owned car park
  • Fire alarm
  • Smoke detectors
  • Sauna:
  • Hotel bar

Room facilities

  • WiFi in all rooms
  • Emergency information
  • Plan of emergency exits
  • Room safe
  • Bathroom with shower
  • Hairdryer
  • Make-up mirror
  • Centrally controlled air conditioning

In-house services

  • Free use of the sauna
  • Free use of an internet terminal
  • Free WiFi
  • Express check-out
  • Business Center
  • Hotel safe
  • Safety deposit boxes at reception
  • Audiovisual conference equipment
  • Number of conference rooms: 10
  • Conference facilities for up to 120 people

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Mercure Hotel Hamburg City

Mercure Hotel Hamburg City: Location and distance

Show hotel on map

Center: 2.00 km - Hamburg

Airport: 16.00 km - HAM

Train station: 1.00 km - HAUPTBAHNHOF

Frequently asked questions about Mercure Hotel Hamburg City

How was the Mercure Hotel Hamburg City rated on average?
On average, the Mercure Hotel Hamburg City was rated 8.3 by 915 former guests.
How far is the distance to the nearest train station?
The nearest train station is 1 kilometers from the Mercure Hotel Hamburg City.
How far is the distance to the nearest airport?
The nearest airport is 16 kilometers from the Mercure Hotel Hamburg City.
Is the hotel Mercure Hotel Hamburg City centrally located?
The Mercure Hotel Hamburg City is approximately 2 kilometers from the city center.
Is there parking for hotel guests at the Mercure Hotel Hamburg City?
The following parking options are available to hotel guests.
  • Hotel-owned car park
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Mercure Hotel Hamburg City?
Breakfast is not available at the Mercure Hotel Hamburg City.
Is it possible to cancel the booking at the Mercure Hotel Hamburg City free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Mercure Hotel Hamburg City?
The hotel offers the following payment options:
  • Diners Club
  • Visa
  • American Express
  • Mastercard
  • Japan Credit Bureau

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Evaluations of Mercure Hotel Hamburg City

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
915 Evaluations 433 including comments:
8.3 / 10
93 % of the HOTEL INFO guests recommend this hotel
Date Best rating

corporate customer between 40 and 50 years

04.02.20

9.6 Excellent

Positive Friendly staff Negative difficult to reach when coming by train

corporate customer up to 30 years

06.06.16

8.5 Very good

Positive hotel staff is very good. Location is not far from metro station. But it's too dark for the road from metro to the hotel at night.

corporate customer up to 30 years

16.11.15

6.5 Satisfying

Positive Convenient parking, good breakfast (although expensive) Negative Rooms were clean but older, was told I had breakfast included during check-in and my name was on the list each morning when I arrived at breakfast, but then suddenly told at checkout i owed 19 euro for each days breakfast. Was quietly given free parking f

couple between 30 and 40 years

15.04.15

9.4 Excellent

Positive very friendly staff, parking slots available (although quite pricy), coffee/tee machine in the room available

corporate customer between 40 and 50 years

09.02.10

6.5 Satisfying

Negative 18 € for a breakfast buffet is greedy and obscene

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