Star ratings are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions and FAQs.

HOTEL INFO Stars

Mercure Hotel Hamburg am Volkspark

Center 7.00 km Train station 8.00 km Airport 150.00 km
7.9

897 Evaluations

Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X
Mercure Hotel Hamburg am Volkspark
Mercure Hotel Hamburg am Volkspark
Mercure Hotel Hamburg am Volkspark
Mercure Hotel Hamburg am Volkspark
Mercure Hotel Hamburg am Volkspark
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business tariff details
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business tariff
€0.00
Single room Standard-Tariff Double room €0.00

ConditionsShow full details
  • Cancellation not free of charge
  • Deposit required
  • No credit card required

Conditions

Type of booking

The hotel offers you two different choices for the booking - a standard booking (arrival before 6 PM Hotel-local time) or a guaranteed booking (arrival after 6 PM possible, requires a credit card number). The hotel is not permitted to charge the credit card for payments.

Deposit

Deposit required

Cancellation

Cancellation not free of charge

Rate description

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Free for HOTEL INFO guests in the hotel Mercure Hotel Hamburg am Volkspark

  • Free WiFi
  • Free garage in or directly by hotel
  • Parking directly by the hotel
  • Free use of an internet terminal
Clean & Safe Protocol X

Self Inspected Hotel

Hygiene & cleaning measures

Contactless reception of guests

Keep distance

Food & Beverage Safety

Show all relevant measures
Clean & Safe Protocol
The health and safety of your guests has the highest priority for the HRS hotel partners. Hotels with a Clean & Safe seals implement extended hygiene and protective measures to protect against infection against COVID-19 within your company.
Cleaning and disinfection measures
Hygiene and personal protective equipment
Hygiene stations and protective equipment available for staff and guests
High touch frequency areas
Frequent cleaning of public areas and areas with high touch frequency (e.g. door handles).
Technical equipment
Regular check of the technical equipment (e.g. air conditioning, dishwasher, washing machines)
Health and safety measures
Keep distance
Spatial distancing throughout the facility according to local law
Staff training
Revised training programmes for employees, suppliers and contractors
Measures for the comfort of the guests
Contactless reception
Avoidance of queues and paperless check-in and check-out possible
Fitness and Wellness
Additional hygiene and cleaning regulations apply to all fitness and wellness facilities
Tracking
Tracking for quick response in case of illness of employees, suppliers or guests
Meetings and events
Controlled access and separation of groups and stored luggage
Food and beverage safety
Food and beverages
Non-contact food services, available takeaway options and disinfected cutlery and serving utensils
X

A perfect location for sports fans

The Mercure Hotel Hamburg am Volkspark is located in the west of the metropolis on the river Elbe, directly opposite the Trabrennbahn Bahrenfeld (harness racing). Moreover, Altona Volkspark and the Volksparkstadium are within walking distance.

Your accommodations at a glance

Look forward to a comfortable room with numerous amenities. Modern equipment, comfortable seating furniture, a top-quality bed, and a convenient workplace are at your disposal. Moreover, all utensils for making coffee or tea are available.

This also awaits you

Start the day in the hanseatic city with delicacies from the breakfast buffet. Later you may enjoy regional dishes in the restaurant or bar. Moreover, a small sauna, a children's corner and appropriately equipped conference rooms are the guests' disposal.

Hotel data

Hotel built in: 1993, Last complete renovation: 2012, Number of floors: 6, Trade fair/Conference hotel, Non-smoking hotel, Number of rooms: 140, Number of rooms with internal connecting door: 2, Number of suites/appartments: 4, Number of non-smoking rooms: 140, Family room available:, DSL/Broadband internet access, WiFi with internet access in rooms, WiFi with internet access in lobby, Free internet in room,

Reception open
During the week
Not occupied

Reception manned at weekends
Not occupied

Check-In: 15:00 p.m.
Check-Out: 12:00 p.m.

Accepted payment methods

The following credit cards are accepted by Mercure Hotel Hamburg am Volkspark:

Visa Mastercard American Express

Service & facilities

  • Elevator
  • Reception (lobby)
  • WiFi with internet access in lobby
  • Coach parking space at hotel
  • Hotel-owned car park
  • Garage in hotel
  • Smoke detectors
  • Fire alarm
  • Hotel bar

Room facilities

  • Easy access for wheelchairs
  • DSL/Broadband internet access
  • WiFi in all rooms
  • Room safe
  • Make-up mirror
  • Emergency information
  • Hairdryer
  • Bathroom with bathtub
  • Bathrobes
  • Plan of emergency exits
  • Centrally controlled air conditioning

In-house services

  • Free WiFi
  • Free garage in or directly by hotel
  • Parking directly by the hotel
  • Free use of an internet terminal
  • Sightseeing tours
  • Business Center
  • Hotel safe
  • Safety deposit boxes at reception
  • Adjoining conference center
  • Number of conference rooms: 3
  • Conference facilities for up to 120 people

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Mercure Hotel Hamburg am Volkspark

Mercure Hotel Hamburg am Volkspark: Location and distance

Center: 7.00 km - Hamburg Innenstadt

Airport: 150.00 km - HANNOVER

Train station: 8.00 km - MAIN STATION

Highway: 2.00 km - BAHRENFELD

Frequently asked questions about Mercure Hotel Hamburg am Volkspark

How was the Mercure Hotel Hamburg am Volkspark rated on average?
On average, the Mercure Hotel Hamburg am Volkspark was rated 7.9 by 897 former guests.
How far is the distance to the nearest train station?
The nearest train station is 8 kilometers from the Mercure Hotel Hamburg am Volkspark.
How far is the distance to the nearest airport?
The nearest airport is 150 kilometers from the Mercure Hotel Hamburg am Volkspark.
Is the hotel Mercure Hotel Hamburg am Volkspark centrally located?
The Mercure Hotel Hamburg am Volkspark is approximately 7 kilometers from the city center.
Is there parking for hotel guests at the Mercure Hotel Hamburg am Volkspark?
The following parking options are available to hotel guests.
  • Hotel-owned car park
  • Coach parking space at hotel
  • Parking directly by the hotel
Is free WiFi in the room included in the price?
Free WiFi in the room is included in the price.
What are the breakfast times at the Mercure Hotel Hamburg am Volkspark?
Breakfast is not available at the Mercure Hotel Hamburg am Volkspark.
Is it possible to cancel the booking at the Mercure Hotel Hamburg am Volkspark free of charge?
It is possible to cancel the booking free of charge up to 6 p.m. on the day of arrival.
How can I pay at the Mercure Hotel Hamburg am Volkspark?
The hotel offers the following payment options:
  • Visa
  • Mastercard
  • American Express

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Evaluations of Mercure Hotel Hamburg am Volkspark

Guest reviews only
Evaluation is only made after staying at the hotel
Over 2 million genuine guest reviews
897 Evaluations 458 including comments:
7.9 / 10

group traveler between 30 and 40 years

18.03.20

8 Very good

Positive Lovely helpful staff. Bed was very comfortable. Negative Room condition was quite tired. Take a look at the chairs in rooms 220 & 222, I would not have these in my house in this condition. Also the rooms were very dark, even with all the lights on. Shower head is old and does not work well, should be replaced.

anonymous up to 30 years

27.03.12

9.7 Excellent

Positive This was a nice hotel,in the perfect location for the o2 arena. The staff here were very friendly and very helpful. I would stay in this hotel again Negative If you are visiting Hamburg and want to be close to the centre,such as Rathausmarkt and Reeperbahn,pubs and restaurants. This is a liitle bit to far out of town. This hotel i would say is only really ideal for being close to the HSV Arena and the o2.

anonymous anonymous

27.03.12

9.7 Excellent

Positive staff very friendly help me with everything asked Negative bit picky the coffie was naff

corporate customer between 40 and 50 years

17.10.11

9.7 Excellent

Positive Very good hotel. I really appriciated the possibility to have wireless connection for free. Negative No negative points.

anonymous between 30 and 40 years

11.08.11

8.7 Very good

Positive free parking, nicely furnished room, good public transport to HH downtown, family friendly, no sounds from the nearby airport, very good breakfast Negative the water in the pool is quite cold; during our stay the sauna was not working