Marriott Manchester Airport Hotel

bed sheets were dirty.

We booked 2 rooms for ourselves and the children and found upon arrival at 6pm only one room was ready. An hour and a quarter later the other room was ready to be occupied. We found in that room that the wash basin leaked. On ordering room service dinner at 8pm the food did not arrive until 8.55pm and one of the dishes was stone cold. To give them their due, they did not charge us for the dinner as it failed to be delivered within their internal target time of 45 minutes. The rooms we were allocated were miles from reception and there was no porter service in sight or offer to help with our bags. We had to steal the hotel porters trolley to get the bags to the room in one trip. One other annoying thing about this hotel is that you have to pay to park your car there!! Overall a very unpleasnat experience and as a regular customer of Marriott in Australia, Asia and the US I am very surprised at the brand being on this hotel. It did not reach the usual levels of excellence I have experienced in the other Marriott's I have stayed in. In fact it was embarassingly poor by any hotel standards.

Lady at check in was rather unfriendly which was rather off-putting