JW Marriott Shanghai at Tomorrow Square

399 Nanjing West Road,.200003 Shanghai, China

Hotel location

1.8 km/1.1 mi16 km/9.9 mino details

6 km/3.7 miTrade fair/exhibition: no details

399 Nanjing West Road,.200003 Shanghai, China

Hotel description

With 342 rooms in total, our 5-star hotel meets the highest demands of the guests in comfort and service.

The hotel's own description

Further information on the hotel

Eröffnet:2003

Renoviert:2010

Number of floors:60

Check-in time:2:00 PM

Check-out time:12:00 PM

93%

Recommendation

The last booking was made 15 hours ago from United States

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"Quite friendly staff. Very central to sightseeing locations and transportation."

Business traveller

February 2012

Hotel and Room Layout

Hotel features/particularities

Total rooms: 264
Total rooms: 342
Double rooms: 342
Meeting rooms: 23
beauty treatment
steam bath
sauna
meeting room
swimming pool (indoor)
laundry service
lift
hotel's own parking spaces
room service
fitness room
safe at reception
hairdryer
reception open day and night
wellness
rooms for the handicapped
swimming pool
restaurant
swimming pool (outdoor)
coffee maker
complimentary daily newspaper
non-smoking rooms available
wake-up service
secretarial service

Room features

cable TV
radio
TV
telephone
pay TV
mini bar
whirlpool
room safe
cot available
air conditioning

Gastronomy

restaurant

Sport/leisure activities

wellness
beauty treatment
swimming pool
sauna
swimming pool (outdoor)
swimming pool (indoor)
steam bath
whirlpool
fitness room

Accepted credit card payments

AmericanExpress
DinersClub
JapanCreditBureau
MasterCard
IK
Visa

Hotel reviews

Customers who have stayed in this hotel say:

8,6 / 10

93%

Recommendation

Show all 85 evaluations

9,2 / 10

Quality of room

8,9 / 10

Noise levels in the room

9,3 / 10

Cleanliness

8,5 / 10

Sport / wellness offer

7,5 / 10

Value for money

9,1 / 10

Friendliness and competence of the hotel staff

8,3 / 10

Breakfast/gastronomy

Sort according to:

Evaluations

Date

Business travellers

9,3 / 10

February 2012

Quite friendly staff. Very central to sightseeing locations and transportation.

Business travellers

10,0 / 10

February 2012

The waitress got us a small birthday cake at 23:00. Very good quality of services.

Business travellers

7,2 / 10

February 2012

very good service, gym is awesome, but would like a bit more addtional stuff like virtual golf,squash courts or fitness class for free, due to the price.

Quite expensive, and breakfast was too expensive and not included as a package. They offered a package for 600RMB including breakfast and lunch and access to lounge, but no reasonable package.

Business travellers

10,0 / 10

January 2012

Great hotel, best I have stayed at anywhere. Very helpful staff. Great restautaurants. great location

Wifi wasnt too good in the room

Business travellers

8,0 / 10

November 2011

impressive view from rooms on Shanghai downtown

breakfast is very good but nevertheless too expensive

Business travellers

10,0 / 10

November 2011

Totally recommend this hotel to anyone one wanting to stay in the heart of Shanghai

None to report

Business travellers

10,0 / 10

August 2011

Excellent staff, very attentive and polite

Business travellers

10,0 / 10

July 2011

The staff were really attentive, polite and exceedingly helpful

N/A

Business travellers

8,1 / 10

July 2011

very good, nice staff

Business travellers

7,3 / 10

May 2011

staff is very committed; tube station is just on the other side of the road

Business travellers

10,0 / 10

March 2011

Very friendly personell

Business travellers

9,1 / 10

July 2010

I was impressed with the service in the hotel. No matter where you interacted with the staff, whether it was in a hotel restaurant, concierge, check-in or room service, every single person was exceptional and attentive. I would return to the hotel just because of their commitment to service. Incredible! Furthermore, the location is ideal. It's close to all of the shopping, downtown exhibits, Expo 2010, etc. So many places are within walking distance, which makes the hotel a perfect place to stay.

Considering the price of the hotel and the room quality and service, the price of the hotel is very reasonable. However, the food in all of the restaurants and room service is grossly overpriced. The food is very good, but when compared to other restaurants in the area, you will pay twice as much (if not more) for the food in the hotel. The only benefit of eating in the hotel is that the staff speaks English. This is not the case in surrounding restaurants in downtown.

Business travellers

9,6 / 10

November 2009

My favorite place to stay for in Shanghai, next to the metro and very central.

Business travellers

9,1 / 10

October 2009

Excellent hotel in its catagory

Business travellers

8,4 / 10

May 2008

room was not available on arrival. They offered another room (which i then had to take) at a surcharge.

Business travellers

8,5 / 10

August 2007

It is a very nice hotel

Unfortunately it is also very expensive

Business travellers

10,0 / 10

May 2007

Although the Hotel is situated on the corner of a busy junction - it is ideally placed, affording it's guests easy access to the local public transport, or just a short stroll from one of the central shopping areas of Shanghai. Having a unique design, the building itself is easily found among the Shanghai skyline. The hotel staff are very professional and extremely polite - in my opinion the service is second-to-none. My room was spotlessly clean and had everything that I could possibly need.

I don't have a negative comment to make about this hotel.