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guest rating:  (9,7 of 10) |
| private travelling as a couple, 51-60 years; travel season:October 2011 |
 I found the breakfast too expensive. |
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| guest rating: (10,0 of 10) |
| on business travelling as an individual, 51-60 years; travel season:February 2010 |
 The hotel was comfortable. The staff was professional, yet friendly. My stay was pleasant. |
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| guest rating: (10,0 of 10) |
| on business travelling as an individual, 41-50 years; travel season:December 2009 |
Very good breakfast and although I arrived very early, I was able to check in.
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| The hot water in the shower was not consistant. It varied between extremely hot and cold. |
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guest rating:  (9,2 of 10) |
| private travelling as a group, 31-40 years; travel season:May 2009 |
very quiet rooms, near to "Alster", very good location, excellent concierge
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| staff on reception |
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| guest rating: (9,8 of 10) |
| on business travelling as an individual, under 31 years; travel season:May 2009 |
| very friendly, very good beds |
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guest rating:  (6,3 of 10) |
| on business travelling as a group, under 31 years; travel season:December 2008 |
Good breakfast.
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| Extra fee for sauna & pool area. |
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| guest rating: (6,5 of 10) |
| private travelling as a couple, 31-40 years; travel season:July 2008 |
Lage des Hotels, Helligkeit der Zimmer
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| Zimmer war 14.00 Uhr noch nicht bezugfähig, nachdem wir dann später einchecken wollten, wurde uns gesagt, dass wir keine Reservierung hätten, das Personal wirkte etwas überfordert
das Frühstücksbufett war schlechter als sonst, insbesondere waren Obstsalat, Rühreier, Wurst um 10.00 Uhr (es gibt bis 12.00 Uhr Frühstück)schon leer und es wurde nur zum Teil (und dann auch sehr langsam) nachgefüllt |
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| guest rating: (9,5 of 10) |
| private travelling as a couple, 41-50 years; travel season:August 2007 |
| very professional hotel and a very friendly service |
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| guest rating: (9,3 of 10) |
| on business travelling as an individual, over 60 years; travel season:July 2007 |
| EXCELLENT SERVICE, PHOTOPOPIES (6XA4) WERE MADE
INSTANTLY AND FREE OF CHARGE ! |
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guest rating:  (7,0 of 10) |
| on business travelling as an individual, 31-40 years; travel season:April 2007 |
Very easy to feel "at home".
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| Trouble ordering taxis ... maybe a common Hamburg problem. |
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guest rating:  (7,6 of 10) |
| private travelling as a couple, 51-60 years; travel season:March 2007 |
| At the third morning the room-service rang first at 9 o'clock and than came in, even though we didn't answer. The room-service were coming again at 11 o'clock, even though the check-out-time was 12 o'clock. |
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guest rating:  (8,3 of 10) |
| private travelling as an individual, 31-40 years; travel season:March 2007 |
good hotel experience for the sunday night rate
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| Room service order was not complete |
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| guest rating: (7,0 of 10) |
| on business travelling as an individual, 41-50 years; travel season:January 2007 |
| the hotel was well lcoated, and clean, with good facilities, just waht you need when travelling on bussness |
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guest rating:  (7,1 of 10) |
| on business travelling as an individual, 41-50 years; travel season:January 2007 |
| Dem Personal im Restaurant beim Frühstück hat etwas die Freundlichkeit und Aufmerksamkeit gefehlt, obwohl zu dieser Zeit sehr wenig los war. |
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