Ibis Hotel Heidelberg

1. On 29th April the day I left, I could not have bath because the water was cold (no hot water in the bath)in the shower, though I waited a lot. You need to improve your water heating standards. 2. Could have wall to wall carpeting to reduce noise and add some basic luxury. 3. Please add a Indian TV channels as I notice a lot of Indians are currently visiting Ibis. Can help to know what is happening at home.

The staff needs to understand that in the service trade all kinds of people will arrive at the hotel with allnsorts of requests etc so please be more understanding some have travelled more than 20 hours,they are tired and yes sometimes thir reactins are slow so please do not be rude. Thank you

because it was next to the train station, it was noisy if you left the windows open. my room faced the tracks.

Not recommanded if you go there by car. Parking space always full If you park in another place, you have a ticket on your car (33 euros).

sehr kleines und enges bad. kaum platz zwischen wc und waschbecken.

too close to the train station, no free internet in the rooms

The hotel is situated at the train station. My room was facing it and the sound from the speakers announcing every train arrival and departure and trains sounds as well were very clear even with windows closed. Although the room was clean it was the smallest one I have ever seen.

VERY small bathroom

No elevator to 5th floor! Took it to 4th then had to walk up another flight. Also, it would be nice to offer free internet like so many hotels in France.

Not so friendly staff. Breakfast is expensive. Wifi charge is expensive, other hotels have it free.

Room is too small for two.

Noise from train station

very small bath room, 20 minutes walk to city center (but good public transportation)

- Too noisy if you have a room to the railway station

The wireless connection was expensive. A lot of noise from the corridor and the next rooms.