HOTEL INFO stars

Hotel Diplomat

Rating
5.5 / 10
This is what awaits you:
Wi-Fi
Hotel's own parking spaces
Reception open day and night
from
from 39.00 EUR
 
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Hotel description Hotel Diplomat

A perfect location for a city break

Located in the centre of Frankfurt, the Hotel Diplomat Frankfurt/Main is the perfect base to explore Frankfurt and its attractions. The Frankfurt Zoo and the underground station Zoo are just 500 metres away.

Your accommodation at a glance

The hotel offers cosy rooms of middle price range, where you can relax or freshen up after a day of sightseeing in your own bathroom before you set off into Frankfurt's nightlife.

What you can also look forward to

A balanced breakfast buffet is available from 6 a.m. The front desk staff can advise on all matters relating to your stay. The hotel is also pet-friendly, so you are welcome to bring your pet along.

Reception hours

Every day 24 hours
Renovated:2005
Built:1978
Check-in time:11:00
Check-out time:13:00
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Address

 
Ostendstr. 24-26, 60314 Frankfurt am Main, Germany

Hotel home page

Distances (km)

Metro / suburban train 0
Highway 2.62
Tennis court 1
Tennis court 1
Golf course (Neuhof) 10
City district (Frankfurt) 1.12
Station (Frankfurt Hbf (tief)) 2.45
Airport (Frankfurt am Main International Airport (FRA)) 14.41

To reach the hotel

Starting point:
 

Hotel features

  • Single rooms: 26
  • Double rooms: 23
  • Twin rooms: 12
  • Triple rooms: 3
  • Shoe-polishing service
  • Fire detector
  • Mobile phone reception
  • Soft-drink machine
  • Pet friendly
  • Laundry service
  • Lift
  • Hotel's own parking spaces
  • Room service
  • Reception open day and night
  • Lobby
  • Free internet terminal
  • Wireless LAN in public areas
  • Dogs of all sizes allowed

Room features

  • Desk
  • Cable TV
  • Separate luggage deposit
  • Wi-Fi
  • Telephone
  • Smoke alarm
  • Window that can be opened
  • Non-smoking room
  • Change of bed linen
  • Change of hand towels
  • International news
  • Bathtub

Gastronomy

  • Restaurant

Sport/leisure activities

  • City tour

Accepted credit card payments

  • AmericanExpress
  • DinersClub
  • MasterCard
  • Visa
 

Hotel location

Ostendstr. 24-26, 60314 Frankfurt am Main, Germany
DISTANCES
City district 1 km/0.6 mi
Airport 14.41 km/9 mi
Highway 2.62 km/1.6 mi
Station 2.45 km/1.5 mi
 

Hotel ratings


Ratings that only come from actual guests

The rating is made after the guest's stay

Over 2 million guest ratings


Overall: 456 ratings, including comments: 27 ratings
5.5 / 10
Average rating
of all hotel guests
56%
of all hotel guests
would recommend this hotel to their friends
Rating filter:
4.0 / 10
Quality of room
5.6 / 10
Noise levels in the room
5.7 / 10
Cleanliness
6.5 / 10
Value for money
4.7 / 10
Breakfast/gastronomy
6.7 / 10
Friendliness and competence of the hotel staff
 
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Groups
 
6.0 / 10
March 2015
"the hotel was ok, the room was clean, and the installations were not that bad. the breakfast was really good"
 
"everything is really old, the reception guy was pissed of at us because we got a good price, you have to pay for the internet for EACH device for EACH day, and not like you can disconnect your laptop to connect your cellphone, onces you have connected, cannot be used by another device. our window was broken and was open all the time, they checked it but never fixed it, and the lock in the bathroom didnt work"
 
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Corporate customers
1 of 1 visitors found this rating useful.
1.0 / 10
July 2014
"N I X"
 
"Very bad hotel. Nicht zu empfehlen"
 
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Corporate customers
 
2.7 / 10
May 2014
"Close to the Ubahn station."
 
"My room was noisy and I could hear people talking loudly in the lobby the whole evening. My credit card was charged without my permision, even if it was stated it will be used only for reservation and not charged; I came there and the bill was alreday printed. The room is realtively clean, but everything was very very old. Electrical problems, the plug for the TV kept producing crackling noises and the TV was turning on and off all the time."
 
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Corporate customers
 
3.2 / 10
January 2014
"No real best feature - perhaps being quite near a station"
 
"Room very small, water not hot on first morning. Shower not good - breakfast room too small - not enough tables for everyone"
 
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Corporate customers
 
5.6 / 10
January 2014
"well reachable by public transport, just a few minutes away from Hauptwache and Zeil; breakfast was quite nice"
 
"in the hallway there was no light and it smelled awfully like cigarettes; cold water was turned off and it took quite a while finding the respective hanlde behind the toilet; there wa no shower curtain, so afterwards everything was wet; cupboard had no doors; TV remote control was not working"
 
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Couples over 50 years
0 of 1 visitors found this rating useful.
5.8 / 10
July 2014
"Good value for money relation, quiet but near to the city center and to the S-Bahn, abundant breakfast"
 
"It needs a full revamp (doors don´t close well, paint peels off, etc.)"
 
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Groups
 
3.6 / 10
August 2013
"It's budget friendly and near to the U-bahn station."
 
"The facilities are dated. The water in the bath tub, for example, goes down really slowly."
 
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Groups
1 of 2 visitors found this rating useful.
6.2 / 10
October 2011
 
"Internet should be free of charge. Day lady clerk was nice, the night time clerk was incompetent"
 
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Couples between 30 and 50 years
 
4.4 / 10
October 2011
"Very close to city center, walking distance to Zeil strasse."
 
"Smokers are smoking in corridors, it means all Hotel rooms had a bad smell!"
 
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Couples between 30 and 50 years
 
5.8 / 10
October 2011
"low price"
 
"There was a stench of cigarettes in my non smoking room. And smoking was allowed in staircase, so there was stink everywhere."
 
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Star rating are based on a self-evaluation by the hotel as well as the experiences of HOTEL INFO and HOTEL INFO customers. You can find details under Terms and Conditions.